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Unable to edit the Sales Activity Dashboard in Microsoft Dynamics CRM 2011

 When attempting to open or edit the Sales Performance Dashboard in Microsoft Dynamics CRM 2011, the following error may occur:

“Cannot Edit Dashboard. The Dashboard could not be opened. Maximum no. of columns allowed in the layout is 4.”

The dashboard editor does not allow dashboards with more than three columns. The dashboard editor was designed to not allow editing, as increasing these values will cause script errors within the dashboards. 
This can be modified using the Solution export and re-import (un-managed) functionality.

1. Save this dashboard as a new dashboard. (Use the Save As button on the tool-bar)

2. Create a solution containing the new dashboard.

3. Create a new solution, add the new dashboard to it, and export this solution.

4. Under the dashboards node in the customizations.xml, reach the dashboard xml (FormXml node) and change the columns attribute of section to “111″ as shown below:

5. For each cell, the current “colspan” is in the following order: 2,1,2,3,2,3. Change this to 1,1,1,2,1,2. For example:

6. Save the file and zip the solution again to re-import back.

Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

Article ID: 2741768 – Last Review: November 16, 2012 – Revision: 1.0


Applies to
  • Microsoft Dynamics CRM 2011
kbmbsmigrate kbsurveynew KB2741768

Visit site:
Unable to edit the Sales Activity Dashboard in Microsoft Dynamics CRM 2011

Microsoft Management Reporter 2012 error when you sign in to a company: “The connection to the Microsoft Dynamics GP database failed.”

When you select a company in Microsoft Management Reporter and try to log on, you receive the following error message:

Unable to connect to the ‘Company Name’ company. The connection to the Microsoft Dynamics GP database failed. Contact your system administrator.

If you use the sa user, you can successfully sign in to the company. 

The server name that is listed in the ODBC on the client computer that connects to GP has a different name for the SQL Server in it versus what is listed in the Company Settings in Management Reporter.
Note Before you follow the instructions in this article, make sure that you have a complete backup copy of the database that you can restore if a problem occurs.

There are two methods to resolve this error message.  If the first method does not resolve the error, you must continue with the second method.

Method 1

  1. On the computer that was having the issue, open Control Panel and then click Administrative Tools .  Select Data Sources (ODBC).
  2. When the ODBC window is open, click the System DSN tab and highlight the GP ODBC, then click Configure .
  3. Note the server name that is listed in the first window under the question for “Which SQL Server do you want to connect to?” Note the server name that is listed here.
  4. After you note the server name in the ODBC, open Management Reporter and cancel through any company logon window.  Click Company and then click Companies .
  5. Highlight the company that the users were having problems accessing and then click Modify .
  6. After the Company Settings window opens, click the Settings button.
  7. In the Company Wizard, you will have to use the same server name that you copied from your ODBC to enable MR to communicate with the server. Use the copied server name and then work through the rest of the company wizard, as you can accept the default settings in the other windows and then click OK

Method 2

  1. Start SQL Server Management Studio and log on as the sa user.
  2. Open a new query window and run this statement against the MR database:
    select * from ControlCompany

    You will see each of your companies listed in the Code and Name columns.

  3. Find your company and then to the right of it examine the GLEntityConnectionInformation column. You may find it easiest to copy the cell out to Notepad and view it.
  4. Find the value for the SQL Server. It can be found in this string:
    server_name

    Note the server name.

  5. Open Control Panel and then Administrative Tools. Open Data Sources. If you are using a 64-bit OS, you can go to C:WindowsSysWow64odbcad32.exe and then open the ODBC.
  6. Configure the ODBC and note the Server field on the first page. This must match the server name from step 4.
  7. In SQL Server Management Studio, expand the MR database and then expand Tables.
  8. Right-click the ControlCompany table and then select Edit Top 200 Rows.
  9. Update the server name in the GLEntityConnectionInformation column. Update the server name in the following string:
    server_name
Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

Article ID: 2737852 – Last Review: November 16, 2012 – Revision: 1.2


Applies to
  • Microsoft Management Reporter 2012
  • Microsoft Dynamics GP 2010
kbmbsmigrate kbsurveynew KB2737852

Link:
Microsoft Management Reporter 2012 error when you sign in to a company: “The connection to the Microsoft Dynamics GP database failed.”

List of some programming resources for Visual Basic programming in Office 2003

This article lists some of the resources that are available
to help you learn Microsoft Visual Basic programming in Microsoft Office 2003.
This article contains the following sections:

  • Online Help
  • The Object Browser
  • Microsoft Press books
  • Microsoft Knowledge Base
  • Helpful Knowledge Base articles
  • Internet newsgroups
  • Other Web resources

Online Help

The following are ways to receive help in the Microsoft Visual
Basic Editor.

Note To start the Visual Basic Editor in an Office 2003 program, press
ALT+F11, or on the Tools menu, point to
Macro, and then click Visual Basic Editor.

  • On the Help menu in the Visual Basic
    Editor, click Microsoft Visual Basic Help.
  • Select a word in the module code sheet, and then press F1
    to open Help for that object, method, or property.

The Object Browser

You can use the Object Browser to browse through all the available
objects in your project and see their properties, methods, and events.
Additionally, you can see the procedures and the constants that are available
from object libraries in your project. You can easily display online Help as
you browse. You can use the Object Browser to find and use objects that you
create, in addition to objects from other programs.

You can receive
help for the Object Browser by searching for Object Browser in
Help.

To locate the Object Browser, follow these steps:

  1. Open your code module in the Visual Basic
    Editor.
  2. On the View menu, click Object
    Browser (F2)
    , or click Object Browser on the
    Standard toolbar.
  3. In the Project/Library list, select the
    name of the project or the library that you want to view.
  4. In the Classes list, select the class you
    want.

    Use the Member list to select specific members
    of your class or project.

  5. View information about the class or member that you
    selected in the Details section at the bottom of the
    window.
  6. Click Help (?) on the
    Object Browser toolbar to display the Help topic for the class
    or the member that you selected.

Microsoft Press books

Microsoft Office Access 2003

Collapse this tableExpand this table

Title: Programming Microsoft Office Access 2003 (Core Reference)
Author: Rick Dobson
Pages: 896
Disk: N/A
Level: Int/Adv
Published: 09/03/2003
ISBN: 0-7356-1942-5
Web site: http://www.microsoft.com/mspress/books/6768.aspx

(http://www.microsoft.com/mspress/books/6768.aspx)

Microsoft Office Excel 2003

Collapse this tableExpand this table

Title: Microsoft Office Excel 2003 Programming Inside Out
Author: Curtis Frye
Pages: 700
Disk: 1 Companion CD
Level: Int/Adv
Published: 02/11/2004
ISBN: 0-7356-1985-9
Web site: http://www.microsoft.com/mspress/books/6851.aspx

(http://www.microsoft.com/mspress/books/6851.aspx)

Additional Microsoft Press resources

You may want to search the Microsoft Press Web site as new
resources are added periodically. To view the Microsoft Press Web site, visit
the following Microsoft Web site:

Microsoft Knowledge Base

Many articles in the Knowledge Base contain sample code for common
Microsoft Visual Basic for Applications (VBA) solutions. The advantage of
accessing the articles online is that you can copy the code from your browser
and paste it into a module. This saves you the time that it takes to manually
type the code.

To access the Microsoft Knowledge Base on the World
Wide Web, visit the following Microsoft Web site:

For additional information
about how to use the Microsoft Knowledge Base, click the following article number to view the article in the Microsoft Knowledge Base:

129725

(http://support.microsoft.com/kb/129725/
)

Obtaining Knowledge Base Articles on the World Wide Web

Helpful Knowledge Base articles

Microsoft Office Access 2003

Microsoft Office Excel 2003

Microsoft Office FrontPage 2003

Microsoft Office Outlook 2003

Microsoft Office PowerPoint 2003

Microsoft Office Publisher 2003

Microsoft Office Word 2003

Other Web resources

The following Web sites are also of interest to programmers of
Office 2003 programs:

Microsoft Office Developer Center

Microsoft Visual Basic

Microsoft Developer Network

Article ID: 826531 – Last Review: November 16, 2012 – Revision: 6.0


Applies to
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Access 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Visual Basic .NET 2003 Standard Edition
kbprogramming kbvba kbinfo KB826531

Originally posted here:
List of some programming resources for Visual Basic programming in Office 2003

Description of Update Rollup 8 Version 3 for Exchange Server 2007 Service Pack 3

Microsoft has released Update Rollup 8 Version 3 for Microsoft Exchange Server 2007 Service Pack 3 (SP3). This update is dated November 13, 2012. This article describes the following information about the update rollup:
  • The issue that the update rollup resolves
  • How to obtain the update rollup
  • The prerequisites to install the update rollup

Issues that the update rollup resolves 

This update rollup is being rereleased to address additional vulnerabilities that were identified in the previous fix for the issue that is described in Microsoft Security Bulletin MS12-058 – Critical

(http://technet.microsoft.com/en-us/security/Bulletin/MS12-058)

.

This update replaces the original KB2734323 and KB2756497 updates.

Update rollup information

The update rollup is available for download from the following Microsoft Download Center website: Release Date: November 13, 2012

Important

  • Before you install this update, we recommend that you read the prerequisites, installation instructions, and known issues for the update. For more information, go to the following Microsoft website:
  • Before you install an update rollup to clustered mailbox servers, we recommend that you go to the following Microsoft website:
  • For more information about the Exchange Server 2007 servicing model, go to the following Microsoft website:
  • This update rollup does not apply to Exchange Server 2007 RTM, to Exchange Server 2007 Service Pack 1 (SP1), or to Exchange Server 2007 Service Pack 2 (SP2). The series of update rollup packages for Exchange Server 2007 SP3 are independent of the corresponding series of update rollups for Exchange Server 2007 RTM, for Exchange Server 2007 SP1, and for Exchange Server 2007 SP2.

    For a list of update rollups that apply to Exchange Server 2007 RTM, to Exchange Server 2007 SP1, or to Exchange Server 2007 SP2, go to the following Microsoft website:

Restart requirement

The services that must be restarted are restarted automatically after you apply this update rollup.

Removal information

To remove Update Rollup 8 Version 3 for Exchange Server 2007 SP3, use the Add or Remove Programs item in Control Panel to remove update 2778154.

For more information about terminology that Microsoft uses to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684

(http://support.microsoft.com/kb/824684/
)

Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 2778154 – Last Review: November 15, 2012 – Revision: 2.0


Applies to
  • Microsoft Exchange Server 2007 Service Pack 3
kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup atdownload KB2778154

More:
Description of Update Rollup 8 Version 3 for Exchange Server 2007 Service Pack 3

How to remove automapping for a shared mailbox in Office 365

This article discusses how to remove automapping for shared mailboxes in Microsoft Outlook for Microsoft Office 365.

In Microsoft Outlook 2010 and in Microsoft Office Outlook 2007, Autodiscover automatically maps to any mailbox for which a user has full access permissions. Autodiscover automatically loads all mailboxes for which the user has full access permissions in the following scenarios:

  • An administrator grants full access permissions for a user to access another user’s mailbox.
  • The user has full access permissions to a shared mailbox.

If the user has many mailboxes to which he or she has full access, this behavior may cause performance issues when Outlook starts. For example, in some organizations, administrators have full access to all users’ mailboxes in their organization. If this is the case, Outlook tries to open all mailboxes in the organization.

To disable automapping, use Windows PowerShell to remove full access permissions from the user for the mailbox, and then add back full access permissions to the user. When you add back full access permissions to the user, use the AutoMapping:$false parameter.

To do this, follow these steps:

  1. Connect to Exchange Online by using Windows PowerShell. For more information about how to do this, visit the following Microsoft website:
  2. Remove full access permissions for the user from the mailbox. This removes automapping. To do this, at the command prompt, type the following command, and then press Enter:
    Remove-MailboxPermission -Identity  -User  -AccessRights FullAccess

    Note In this command, represents the mailbox to which the user is granted permissions, and is the mailbox of the user from whom you want to remove full access permissions.

    For example, to remove full access permissions for an administrator from John Smith’s mailbox, use the following command:

    Remove-MailboxPermission -Identity johnsmith@contoso.onmicrosoft.com -User admin@contoso.onmicrosoft.com -AccessRights FullAccess

    After you run this command, you are prompted to confirm the action:

    Confirm
    Are you sure you want to perform this action?
    Removing mailbox permission “johnsmith@contoso.onmicrosoft.com” for user “admin@contoso.onmicrosoft.com” with access rights ‘FullAccess’”.
    Y Yes A Yes to All N No L No to All ? Help (default is “Y”): y

  3. Grant full access permissions back to the user for the mailbox, but do not enable automapping. To do this, at the command prompt, type the following command, and then press Enter:
    Add-MailboxPermission -Identity  -User -AccessRights FullAccess -AutoMapping:$false

    Note In this command, represents the mailbox to which the user is granted permission and is the mailbox of the user to whom you want to add full access permissions.

    For example, to add full access permissions for an administrator to John Smith’s mailbox, type the following command, and then press Enter:

    Add-MailboxPermission -Identity johnsmith@contoso.onmicrosoft.com -User admin@contoso.onmicrosoft.com -AccessRights FullAccess -AutoMapping:$false

    After you run this command, the following output is displayed.

    Collapse this tableExpand this table

    Identity User Access Rights IsInherited Deny
    John Smith Full access False False
For more information, see the following Microsoft TechNet article:

Article ID: 2646504 – Last Review: November 15, 2012 – Revision: 8.0


Applies to
  • Microsoft Office 365 for enterprises
  • Microsoft Office 365 for education
  • Microsoft Office 365 for small businesses
  • Microsoft Exchange Online
  • Microsoft Office 365 Enterprise preview
  • Microsoft Office 365 Small Business Premium preview
  • Microsoft Exchange Online preview
vkbportal231 vkbportal237 o365 KB2646504

Read the original post:
How to remove automapping for a shared mailbox in Office 365

The "with specific words in the sender’s address" rule does not work in a dedicated Office 365 environment

In a dedicated Microsoft Office 365 environment, you create a rule by using the “with specific words in the sender’s address” condition. However, this rule does not work for senders who are in the same Microsoft Exchange Server organization that you are in.
The rule uses the PR_SENDER_SEARCH_KEY property value in Microsoft Exchange Server MAPI Editor (MFCMapi) to determine whether any of the words that are specified match.

The PR_SENDER_SEARCH_KEY property value is obtained by using the LegacyExchangeDN attribute of internal mailbox users or of mail-enabled users who are hosted in the Exchange environment.

To resolve this issue, make sure that the words that are specified in the rule exist in the PR_SENDER_SEARCH_KEY property value. In the managed Exchange environment, this value may be a user’s alias or display name.

To confirm whether the words that are specified in the rule exist in the PR_SENDER_SEARCH_KEY property value, use MFCMapi to view the PR_SENDER_SEARCH_KEY property value of a message from the sender who is affected. To do this, follow these steps:

  1. Start MFCMapi.
  2. In the main window of MFCMapi, click Session, and then click Logon and Display Store Table.
  3. In the Choose Profile dialog box, select the user profile for Exchange store that you want to view, and then click OK.
  4. In the top pane, right-click the Exchange store that you want to view, and then select Open Store.
  5. Expand Root Container, and then expand Top of Information Store.
  6. Right-click the folder that contains the message from the sender who is affected, and then click Open Contents Table.
  7. In the bottom pane, select the item from the sender who is affected, and then locate the PR_SENDER_SEARCH_KEY property. For example, see the information in the following screen shot:

    Collapse this imageExpand this image

If you want to specify a whole internal domain, you can create the rule “with specific words in the sender’s address” and use the organization name that is specified in the LegacyExchangeDN attribute. When you do this, all messages are obtained that are received from users who are hosted in the Exchange environment. Because no value can indicate that what domain the message is from.

For mailbox and mail-enabled users in the managed Exchange environment, the organization name that is specified in the LegacyExchangeDN attribute is as follows:

/o=MMS

Article ID: 2783624 – Last Review: November 15, 2012 – Revision: 1.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal
vkbportal226 kbgraphxlink KB2783624

More:
The "with specific words in the sender’s address" rule does not work in a dedicated Office 365 environment

Office 365: Outlook and mobile device connectivity troubleshooting resources

This article contains links to technical resources and support information for troubleshooting Microsoft Outlook connectivity and mobile device connectivity in Office 365 and Office 365 Preview.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Article ID: 2757863 – Last Review: November 15, 2012 – Revision: 10.0


Applies to
  • Microsoft Office 365 for education
  • Microsoft Office 365 for enterprises
  • Microsoft Office 365 for small businesses
  • Microsoft Exchange Online
  • Microsoft Office 365 Enterprise preview
  • Microsoft Office 365 Small Business Premium preview
  • Microsoft Exchange Online preview

See more here:
Office 365: Outlook and mobile device connectivity troubleshooting resources

"Cannot use this ID to access this service. Please sign-in with a different ID" error when you try to access Outlook Web App by using Safari in an Office 365 environment

In a Microsoft Office 365 environment, when you try to open Microsoft Outlook Web App by using a web browser such as Safari, you receive the following error message:

Cannot use this ID to access this service. Please sign-in with a different ID.

When you use Windows Internet Explorer, Outlook Web App opens successfully.

This issue occurs when you try to open Outlook Web App by using a URL that points to a site that requires Microsoft account (formerly Windows Live ID) credentials. And, this site does not accept a user ID. For example, you use the following URL: 

http://www.outlook.com/


To resolve this issue, use a URL to access Outlook Web App in Office 365 that resembles the following:

https://www.outlook.com/

For example if your domain is contoso.onmicrosoft.com, the URL that you must use is as follows:

https://www.outlook.com/contoso.onmicrosoft.com

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products

Article ID: 2555521 – Last Review: November 15, 2012 – Revision: 12.0


Applies to
  • Microsoft Office 365 for enterprises
  • Microsoft Office 365 for small businesses
  • Microsoft Office 365 for education
  • Microsoft Exchange Online
  • Microsoft Office 365 Enterprise preview
  • Microsoft Office 365 Small Business Premium preview
  • Microsoft Exchange Online preview
vkbportal231 vkbportal237 o365 KB2555521

See more here:
"Cannot use this ID to access this service. Please sign-in with a different ID" error when you try to access Outlook Web App by using Safari in an Office 365 environment

A delegate cannot change or delete a calendar item by using delegate permissions in a dedicated Office 365 environment

In a dedicated Microsoft Office 365 environment, a delegate is granted permissions to a calendar in Microsoft Outlook. When the delegate tries to change or delete a calendar item by using delegate permissions, Outlook crashes. Or, the delegate receives one of the following error messages: 
  • The item could not be deleted, it was either moved or already deleted, or access was denied.

  • Could not complete the deletion. The items may have been already deleted or moved.

This issue occurs because the Deleted Items folder is not granted permissions when delegates are set in Outlook. This is the default behavior.

This issue occurs when the following conditions are true: 

  • The DelegateWasteBasketStyle registry key on the delegate’s computer is set to a value of 4.
  • The delegate does not have permissions to the Deleted Items folder of the owner’s mailbox. 

If the DelegateWasteBasketStyle registry key is set to a value of 4, Outlook tries to move the deleted calendar item to the Deleted Items folder of the owner’s mailbox. In this case, one of the errors in “Symptoms” section occurs. 

To resolve this issue, grant the delegate at least author level permissions to the Deleted Items folder of the owner’s mailbox in Outlook. 
To determine whether this issue occurs, the delegate can hold down the Shift key and delete the item. In this case, the item should be deleted correctly.

For more information about the DelegateWasteBasketStyle registry key, click the following article number to view the article in the Microsoft Knowledge Base:

202517

(http://support.microsoft.com/kb/202517/
)

Items that are deleted from a shared mailbox go to the wrong folder in Outlook

Article ID: 2783247 – Last Review: November 14, 2012 – Revision: 1.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

Read the original:
A delegate cannot change or delete a calendar item by using delegate permissions in a dedicated Office 365 environment

How to open new file formats in earlier versions of Microsoft Office

If you are running Microsoft Office 2003 or Office XP, you can download and install updates so that you can open, edit, and save files that were created in newer versions of Microsoft Office, and also files that use Open XML Formats. The updates include all high priority updates from Microsoft Update

(http://update.microsoft.com)

 and also the Microsoft Office Compatibility Pack. The Office Compatibility Pack can also be used together with Microsoft Office Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view files that are saved in the new file formats.

Note Depending on what version of Office that you are running, you must have Office 2003 Service Pack 3 (SP3) or Office XP Service Pack 3 (SP3) installed. If you are running Office 2000, you do not have to install any updates. To download Office 2003 SP3 or Office XP SP3, go to the corresponding Microsoft website: 

Office XP SP3

(http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=85af7bfd-6f69-4289-8bd1-eb966bcdfb5e)

Note See the “Issues that occur if Office is not fully updated” section for examples of the kinds of issues and errors that you may receive if you try to use Office 2013, 2010 or 2007 Office system documents by using earlier versions of Office programs without installing the Office Compatibility Pack and updates. 

Before you install the Office Compatibility Pack, make sure that your computer has all the necessary updates. To make sure that you are ready to install the Compatibility Pack, review the following information for your version of Office. 


Office 2003


Office XP

Download and install the Compatibility Pack

To open 2013, 2010 or 2007 Office System documents in Office 2003, Office XP, or Office 2000, you must install the Office Compatibility Pack. To do this, follow these steps: 

  1. Go to the Microsoft Download Center to download the Office Compatibility Pack

    (http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466)

  2. To download the Compatibility Pack (FileFormatConverters.exe), click Download.
  3. When you are prompted, click Run to install the Compatibility Pack.
  4. After the Compatibility Pack is installed, close any Office programs that are open.
  5. Restart Office programs to open documents in the newer format.

Note You must manually close and restart any Office programs that were open when you installed the Compatibility Pack. After those programs are restarted, the Office programs can open files that use the Open XML Format.

See the next section, “Use 2007 or a later version Microsoft Office documents in earlier Office programs,” for tips about opening and saving 2013, 2010 or 2007 Office System files in your version of Office programs. 

For more information about how to install the Compatibility Pack, click the following article number to view the article in the Microsoft Knowledge Base:

923505

(http://support.microsoft.com/kb/923505/
)

How to install the Microsoft Office Compatibility Pack so that you can open and save Office Open XML formats in earlier versions of Microsoft Office

If you received an error or the installation did not finish, see the “Additional support information” section.

Open files that were created in 2007 Office System or a later version 

After you install the required updates and the Compatibility Pack, you can open Microsoft Office 2013, 2010 or 2007 files in earlier versions of Office programs. 


Excel 2003 and Excel 2002


Excel 2000


PowerPoint 2003 and PowerPoint 2002


PowerPoint 2000

Word 2003, Word 2002, and Word 2000

Issues that occur if Office is not fully updated

If you were unable to download or install the Compatibility Pack or the updates, you might want to ask your system administrator for help. You can also use the Microsoft Customer Support Services website to find other solutions. Some services that the Microsoft Customer Support Services website provides include the following:
  • Searchable Knowledge Base

    (http://support.microsoft.com/search/?adv=1)

    : Search technical support information and self-help tools for Microsoft products.

  • Solution Centers

    (http://support.microsoft.com/select/?target=hub)

    : View product-specific frequently asked questions and support highlights.

  • Microsoft Customer Support Newsgroups

    (http://www.microsoft.com/communities/newsgroups/default.mspx)

    : Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).

  • Other Support Options

    (http://support.microsoft.com/default.aspx?pr=csshome)

    : Use the Internet to ask a question, contact Microsoft Customer Support Services, or provide feedback.

If you continue to have questions after you use these Microsoft websites or if you cannot find a solution on the Microsoft Support Services website, click the following link to contact Support:

Article ID: 924074 – Last Review: November 14, 2012 – Revision: 14.0


Applies to
  • Microsoft Excel 2013
  • Microsoft Excel 2010
  • Microsoft Office Excel 2007
  • Microsoft Office Excel 2003
  • Microsoft Excel 2002 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft PowerPoint 2013
  • Microsoft PowerPoint 2010
  • Microsoft Office PowerPoint 2007
  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2013
  • Microsoft Word 2010
  • Microsoft Office Word 2007
  • Microsoft Office Word 2003
  • Microsoft Word 2002
  • Microsoft Word 2000
kbinfo kbfileawareoff2007 kbsavefile kbopenfile kbconversion kbexpertisebeginner kbhowto kbsmbportal KB924074

Read more here:
How to open new file formats in earlier versions of Microsoft Office

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