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Description of the Office Web Apps update 2553400: December 10, 2013

This article describes update 2553400 for Microsoft Office Web Apps that was released on December 10, 2013. The download links for this update are also included here.
This update provides the latest fixes for Office Web Apps. It also includes stability and performance improvements.

Install prerequisites

To apply this update, you must have Office Web Apps with Service Pack 2 (SP2)

(http://support.microsoft.com/kb/2687470)

.

Download and install the update

You can use Windows Update

(http://update.microsoft.com/microsoftupdate/v6/default.aspx)

to download and install the update (recommended).

This update is also available for download from the Microsoft Download Center:

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/
)

How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Restart information

You do not have to restart the computer after you install this update.

How to determine whether the update is installed

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This update contains the files that are listed in the following tables.

64-bit

Wacproof-en-us.msp file information

Collapse this tableExpand this table

File name File version File size Date Time
Mssp7en.dll 14.0.7107.5000 2,025,160 7-Aug-13 11:42
Mssp7en.dub Not Applicable 310 6-Nov-13 19:52
Mssp7en.lex 14.0.7113.5000 1,266,688 6-Nov-13 19:52

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The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:

Article ID: 2553400 – Last Review: December 10, 2013 – Revision: 1.0


Applies to
  • Microsoft Excel Web App
  • Microsoft Lync Web App
  • Microsoft OneNote Web App
  • Microsoft PowerPoint Web App
  • Microsoft Project Web App
  • Microsoft Word Web App
kbsurveynew atdownload kbexpertisebeginner KB2553400

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Description of the Office Web Apps update 2553400: December 10, 2013

Contact list doesn’t update when you change UI options in Lync 2010

Assume that you install version 4.0.7577.4378 of Microsoft Lync 2010 or a later version. When you sign in to Lync 2010, you may encounter multiple issues that affect the contact list. For example, you may encounter the following issues:

Issue 1

Assume that you click Sort by Availability inthe Display options menu. You sign out of Lync 2010, and then you sign in again. In this situation, Sort by Availability isselectedin the Display options menu. However, contacts are still sorted by displayed name.

Issue 2

Lync 2010 does not display all contacts in a group in the Status tab. For example, the Away group displays that 30 contacts are away. However, only 5 contacts are displayed in the group list.

Issue 3

Assume that you click the Status tab in Lync 2010. You sign out of Lync 2010, and then you sign in again. In this situation, the Online group is not expanded in the Status tab as expected. Additionally, multiple contacts are put in the Unknown group, even though the contacts are available.

To resolve this issue, install the following cumulative update:
2884632

(http://support.microsoft.com/kb/2884632/
)

Description of the cumulative update package for Lync 2010: October 2013

Lync 2010 is updated to version 4.0.7577.4378 after you install the following security update:
2791382

(http://support.microsoft.com/kb/2791382/
)

Description of the cumulative update package for Lync 2010: March 2013

Article ID: 2884791 – Last Review: December 10, 2013 – Revision: 2.0

kbqfe kbfix kbsurveynew kbexpertisebeginner KB2884791

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Contact list doesn’t update when you change UI options in Lync 2010

"Invalid Product Key" error when you try to activate the Hybrid Edition of Exchange Server 2013

You installed Exchange 2013 Server and Cumulative Update 3 (CU3) for Exchange 2013 for the purposes of setting up a hybrid deployment between your on-premises environment and Exchange Online, and then you contacted Support to get the free product key for the Hybrid Edition. However, when you enter the product key to activate the product, you get the following error message:
error

Invalid Product Key.

This occurs because of a regression in Cumulative Update 3 for Exchange 2013 that causes the product to be incorrectly considered invalid.
You can safely ignore the product activation error message. Until this issue is resolved in the near future, there are no adverse effects from leaving the server unlicensed.
This is a known issue that’s scheduled to be addressed in a future release. 
If you already deployed the product key for the Hybrid Edition on a server and then later upgraded the server to Exchange 2013 CU3, the server will remain licensed and the license will show as valid. The issue that’s described in this article only occurs when you try to enter the product key on an Exchange 2013 server that has CU3 installed.

Article ID: 2916187 – Last Review: December 9, 2013 – Revision: 1.0


Applies to
  • Microsoft Exchange Online
o365e o365m o365022013 after upgrade o365 o365a hybrid KB2916187

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"Invalid Product Key" error when you try to activate the Hybrid Edition of Exchange Server 2013

Last digits are changed to zeroes when you type long numbers in cells of Excel

When you type a number that contains more than 15 digits in a cell, Microsoft Excel changes any digits past the fifteenth place to zeroes. For example, if you attempt to type a credit card ID number in the following format  

####-####-####-####

Excel changes the last digit to a zero.

Excel follows the IEEE 754 specification on how to store and calculate floating-point numbers. Excel therefore stores only 15 significant digits in a number, and changes digits after the fifteenth place to zeroes. 
To work around this behavior, format the cell as text, then type the numbers. The cell can then display up to 1,024 characters. 
This behavior only occurs with numbers that are intended for calculation, that is, in cells that are formatted as numbers. In cells that are formatted as text, you can type up to 32,767 characters, of which Excel displays up to 1,024 characters on the worksheet.

Because custom number formats are designed to work primarily with numbers, you cannot create a custom number format that stores more than 15 digits. For example, you cannot use the following format to store a 16-character credit card ID as a number: 

####-####-####-####

If you type the number 1111222233334444 in
a cell that uses the ####-####-####-#### format, Excel displays 1111-2222-3333-4440 in the cell. The actual number that you are attempting to store
is 1,111,222,233,334,444, which is over one quadrillion. But because this
number is so large, Excel drops the last (least significant) digit, and puts a
zero in its place.

If you type the number in the cell that is formatted as text, all the characters remain as you type them, because Excel does not attempt to store the credit card id as a number, but leaves it as text.  

Article ID: 269370 – Last Review: December 9, 2013 – Revision: 1.0


Applies to
  • Microsoft Excel 2013
  • Microsoft Excel 2010
  • Microsoft Office Excel 2007
  • Microsoft Office Excel 2003
  • Microsoft Excel 2002 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft Excel 97 Standard Edition
  • Microsoft Excel 2004 for Mac
  • Microsoft Excel X for Mac
  • Microsoft Excel 2001 for Mac
  • Microsoft Excel 98 for Macintosh

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Last digits are changed to zeroes when you type long numbers in cells of Excel

On-premises Lync Server integration with Exchange Online fails

When you deploy on-premises Microsoft Lync Server 2013 or Microsoft Lync Server 2010 integration with Microsoft Exchange Online, the integration fails, and you experience the following symptoms:
  • When you right-click the Lync icon in the system tray next to the clock and then click Configuration Information, the status of the EWS Information item is displayed as Not Deployed. When this is the case, the Lync client can’t check the Calendar or out of office (OOF) information by using Exchange Web Services (EWS).
  • The Lync client Autodiscover process for the Exchange Online server fails.
Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify the registry, back it up for restoration 

(http://support.microsoft.com/kb/322756/
)

in case problems occur.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, add the OverrideDirectHttpConnection registry key, and then configure it so that the Lync client won’t try a direct HTTP connection. To do this, follow these steps::

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:

    For Lync 2010:

    HKEY_CURRENT_USERSoftwareMicrosoftCommunicator

    For Lync 2013:

    HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0Lync

  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type OverrideDirectHttpConnection, and then press Enter.
  5. Right-click OverrideDirectHttpConnection, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Exit Registry Editor.

This issue occurs when the following conditions are true:
  • A firewall is configured to block internal client computers (end-users on Lync) from making direct connections to the Internet over HTTP port 80 and HTTPS port 443.
  • The proxy settings in Internet Explorer are configured to redirect all traffic that’s trying to go out over port 80 or 443 through the proxy server. However, instead of using the proxy settings that are defined in Internet Explorer, Lync tries to connect directly through Exchange to autodiscover.contoso.com over port 80 or 443. 

    Note The placeholder Contoso.com represents the domain that you use for your organization.

    The firewall blocks this direct connection attempt, and by the time Lync tries to fall back to use the proxy server, the request times out. Therefore, we have to force Lync to use the proxy first.

Article ID: 2907651 – Last Review: December 9, 2013 – Revision: 3.0


Applies to
  • Microsoft Office 365 for enterprises (pre-upgrade)
  • Microsoft Office 365 for small businesses  (pre-upgrade)
  • Microsoft Office 365 for education  (pre-upgrade)
  • Microsoft Lync Online
  • Microsoft Exchange Online
  • Microsoft Lync 2013
  • Microsoft Lync 2010
  • Microsoft Lync Server 2013
  • Microsoft Lync Server 2010 Enterprise Edition
o365062011 o365022013 o365e o365p o365a o365m pre-upgrade after upgrade o365 KB2907651

Original post:
On-premises Lync Server integration with Exchange Online fails

How to start using an existing checkbook to reconcile in Bank Reconciliation for Microsoft Dynamics GP

This article describes how to start using Bank Reconciliation with an existing checkbook in Microsoft Dynamics GP, so you can perform the reconciliation between the Ending Balance on the Bank Statement and the Current Checkbook balance within Microsoft Dynamics GP.

Note: In addition, you should also reconcile the GL Cash Account balance to the reconciled balance above as a separate reconciliation. To learn more about this reconciliation, see KB 864652

(http://support.microsoft.com/kb/864652)

.)

Follow these steps to clear out the old data in an existing checkbook, so you are able to reconcile the Current Checkbook balance in Bank Reconciliation to the Ending Balance on the Bank Statement:

Note Before you follow the instructions in this article, make sure that you have a current backup copy of the company database that you can restore if a problem occurs, or do this in a test company first.

  1. SELECT A STARTING POINT IN TIME: Select astart date or point in time to begin reconciling the existing checkbook. Typically, this is the ending date of the last Bank Statement balance that you reconciled to the GL cash account used with this checkbook (which you should have been doing outside of Microsoft Dynamics GP). You will also want to perform the steps in this article as close afterwards to that date as possible, to minimize the number of outstanding items since that date. The goal will be to get the checkbook balance in Bank Reconciliation to match this balance that was last reconciled between the Bank Statement and General Ledger. To begin, you will need to determine:
    • The last Bank Statement ending date of the last reconciliation you completed between the Bank Statement and the GL cash account that is used with this checkbook. (Note: The GL cash account should only be linked to one checkbook ID.)
    • The Bank Statement Ending balance at this same point in time.
    • The outstanding items for the above reconciliation at this same point in time.

  2. POST ALL BATCHES: Post all the batches from other modules (GL, Payables, Receivables, SOP, POP, etc.) that would affect the checkbook balance. You do not want any other items affecting the checkbook balance or the GL Cash account balance at the same time you are doing maintenance to the checkbook, so it is recommended to have all batches posted in all modules, and ask all users not to key/post any transactions to this checkbook ID or GL cash account during this time.
  3. IDENTIFY OUTSTANDING RECEIPTS: Print a list of cash receipts not yet deposited in Microsoft Dynamics GP to compare to the list of outstanding items from step 1, to identify the outstanding cash receipts. To do this, follow these steps:

    a. Click Reports, point to Financial and click Checkbook.
    b. Select the report for Undeposited Receipts, and click New.
    c. Type in a name for the Option.
    d. Enter the Checkbook ID for the range and click Insert to add this restriction.
    e. Click Destination and choose to print the report to the screen, printer, and/or file, and then click OK.
    f. Click Print to print the Undeposited Receipts Report
    g. Review the Undeposited Receipts Report to identify which receipts have already been deposited to the bank and reconciled, and which receipts are still outstanding, or part of an outstanding deposit as of the point in time chosen in step 1.

  4. MARK OFF DEPOSITED/RECONCILED RECEIPTS: Mark off the cash receipts in Microsoft Dynamics GP that have already been deposited and reconciled to the Bank Statement as of the point in time in step 1. To do this, follow these steps:

    a. Click Transactions, point to Financial and click Bank Deposits. 
    b. For the Option field, select Enter/Edit
    c. Select the appropriate Deposit Date and Checkbook ID.
    d. Select the appropriate Type and enter as many Deposits as needed:

    NOTE: Leave any current cash receipts unmarked that have not yet been deposited to the bank. 

    • Deposit With Receipts - Enter a deposit(s) and mark any receipts that are part of an outstanding’ deposit as of the date chosen in step 1 or a future deposit not yet reconciled. Enter as many deposits as needed and the Deposit Total for each should match the actual outstanding deposit amount(s) for ease in matching to the bank statement by amount. This deposit option only updates the checkbook balance and does not affect GL. (Note: GL was already updated when the cash receipt was posted.)
    • Clear Unused Receipts - Enter one large deposit for any receipts that are older than the date chosen in step 1 and not part of an outstanding deposit as of this date. This option simply drops the receipt from the Deposit Entry window and does not affect GL. Use this option to clear all old unused data, as you will want to clear all receipts from this window that will not be needed going forward.
    • Deposit Without Receipts - If needed, use this option to enter any ‘outstanding’ deposits as of the date chosen in step 1, where you could not find the receipts listed that make up this outstanding deposit. This option will affect GL and increase the cash account balance, so you must be absolutely sure that the cash receipts that make up this deposit were not listed in the window (so that GL is not updated twice for the same cash receipt amount).
    • Deposit EFT - Enter a deposit(s) and mark any receipts that are part of any ‘outstanding’ EFT deposit for cash receipts as of the date chosen in step 1. This option does not affect GL. Note: If you are not registered for EFT for Receivables Management, you may not have this option listed.

    f. Click Post for each deposit keyed. Enter as many deposits as needed, and ensure all receipts for old data or receipts included in an outstanding deposit have been marked off. 

  5. CREATE RECONCILE HEADER: To do this, follow these steps:
    1. Click Transactions, point to Financial, and then click Reconcile Bank Statement.
    2. Select the appropriate Checkbook ID.
    3. Enter the Bank Statement ending balance, and the Bank Statement ending date from the statement that was used in step 1. 
    4. Specify a Cutoff Date that is the last day of the month that is being reconciled (which is typically the same date as the Bank Statement Ending Date). This step will only list transactions in Bank Rec through this date and prevent the unintentional clearing of transactions from the following months.
  6. RECONCILE TRANSACTIONS: In the above Reconcile Bank Statements window, click Transactions, to open the Select Bank Transactions window (aka. ‘Reconcile’ window). Then mark the C’ checkbox to clear all the transactions except the following transactions:
    • Outstanding transactions in step 1 should not be marked
    • Any transactions that were entered after the reconciliation date in step 1should not be marked

      HINT: It may be easier to mark a large range as cleared, and then just go back and individually unmark the items that are outstanding. You can mark or unmark a range to be cleared: Simply mark the first checkbox for the beginning of the range and click CONTROL – B to begin the range. Then mark the last checkbox in the range you choose and click CONTROL – E to end the range. Then click CONTROL – K to have the range marked, or press CONTROL – N to unmark this range. (Refer to the drop-down list for  Select Range.)

      NOTE: A Difference between the Adjusted Bank Balance and the Adjusted Book Balance should be expected, and will cause the Reconcile button to be unavailable at this point. Leave this window open in the background, and proceed to the next step.  

  7. TURN OFF POSTING TO GL: An adjustment is needed in the above Reconcile window to offset the amount of the Difference. However, this adjustment is not needed in GL, so use the following steps to first turn off posting to GL from Bank Reconciliation:

    a. Click on Microsoft Dynamics GP, point to Tools, point to Setup, point to Posting and click on Posting.
    b. In the Series list, select Financial.
    c. In the Origin list, click Reconcile Bank Statement.
    d. Click to clear the Post To General Ledger checkbox. (First take note if ‘Post Through General Ledger Files’ was marked.)
    e. Click Save.

  8. KEY ADJUSTMENTS: Back in the Reconcile window, an adjustment is needed to offset the Difference and get the reconciliation to zero. To key the adjustment, follow these steps:

    a. Back in the Reconcile window (from step 6), click on the Adjustments button. The Reconcile Bank Adjustments window will open.
    b. Take note of the Difference listed at the bottom of the window and key the adjustment needed: If the Difference is a positive number, select Other Expense. But if the difference is a negative number, select Other Income.
    c. Enter the cash account. Remember that you turned off posting to GL in the prior step, so no entries will actually be made to GL.  
    d. Enter the amount of the adjustment needed so the Difference shows as $0.00 at the bottom. 
    e. Click OK to close the Reconcile Bank Adjustments window.

  9. PRINT REPORTS BEFORE RECONCILING:  To do this:
    a. Back in the Select Bank Transactions window (or Reconcile window), click File and click Print to open the Print Reconciliation Reports window.
    b. Print the Reconcile Edit List report, and then print the Outstanding Transactions Report. Review the reports and make any changes as necessary.

    Note Make sure that these reports match the reports from the reconciliation in step 1. Specifically, make sure that the outstanding transactions and the Bank Statement Ending Balance match. If any transactions are missing from the Outstanding Transactions report, you must enter them in Bank Transactions, and you must make sure not to post to the general ledger if the transaction has already updated GL. 

  10. COMPLETE THE RECONCILIATION: To do this:
    a. Click RECONCILE in the Select Bank Transactions window to perform the reconciliation.
    b. Print the Posting reports to screen/file/printer as you wish.

    Note: Make sure the Outstanding Transactions Report contains the correct Reconciling items to carry forward.

  11. TURN POSTING TO GL BACK ON. Go back to the Posting Setup and turn posting to GL back on for Bank Reconciliation.

    a. Click on Microsoft Dynamics GP, point to Tools, point to Setup, point to Posting and click on Posting.
    b. In the Series list, select Financial
    c. In the Origin list, click Reconcile Bank Statement.
    d. Click to remark the Post To General Ledger checkbox. (Also remark the ‘Post Through General Ledger Files’ button if it was marked before to put it back how it was.)
    e. Click Save

  12. Make sure that the Last Reconciled Balance and Last Reconciled Date in Checkbook Maintenance window matches the Bank Statement Ending balance and Ending Date used.
     
  13. Once the Checkbook Balance in Bank Reconciliation is reconciled to the Bank Statement Ending balance, then the next step will be to reconcile this balance to the GL Cash Account balance, in a separate reconciliation. For more information on how to do this reconciliation, refer to KB 864652 or click HERE

    (http://support.microsoft.com/kb/864652)

Article ID: 857211 – Last Review: December 9, 2013 – Revision: 6.0


Applies to
  • Microsoft Dynamics GP 2013
  • Microsoft Dynamics GP 2010
  • Microsoft Dynamics GP 10.0
  • Microsoft Dynamics GP 9.0
  • Microsoft Business Solutions–Great Plains 8.0, when used with:
kbinfo kbexpertisebeginner kbhowto kbexpertiseinter kbmbsmigrate KB857211

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How to start using an existing checkbook to reconcile in Bank Reconciliation for Microsoft Dynamics GP

Sign Up for Microsoft Dynamics CRM Online Internal Use Rights

This is a how-to guide for existing Microsoft partners with gold or silver competencies, who would like to use Microsoft Dynamics CRM Online in their businesses. Who should sign up: Partners with gold or silver MPN competencies can take advantage of the internal use rights benefits allowing use of Microsoft Dynamics CRM Online for internal use. Why you should sign up: Get the most out of your Microsoft Partner Network membership and develop new business avenues and streamline your organization by using Microsoft Dynamics CRM Online in your business.

Sign up for Microsoft Dynamics CRM Online internal-use rights as part of your Partner Network benefits
  1. Activate your Office 365 tenant, if you haven’t done so already.
    Navigate to the Microsoft Partner Network

    (http://aka.ms/cloudbenefits)

    and sign in using the Microsoft account associated with your Partner Network membership. This is the same ID you would use to sign in to mspartner.microsoft.com.

  2. Submit your request for Microsoft Dynamics CRM Online seats.
    Navigate to the Microsoft Dynamics Profile Center

    (https://profile.microsoft.com/RegSysProfileCenter/wizardnp.aspx?wizid=f4a1d0f2-6bed-4a89-86b2-b49b3469759a&lcid=1033)

    . Fill out the information relating to your organization, and click the Continue button when finished.

    Note: These benefits are available only to partners in geographical areas where Microsoft Dynamics CRM Online is currently available. All other partners will receive their CRM Online IUR benefit as soon as it is available in their location.

    Collapse this imageExpand this image

    Collapse this imageExpand this image

  3. Find the benefits that apply to you.
    Find benefit amounts for Microsoft competency partners (silver or gold) in the Competency partners page

    (https://mspartner.microsoft.com/en/us/Pages/Membership/competencies.aspx)

    .

    For Cloud Partners, find the benefit amounts that apply to you on the Access your Cloud Partner program benefits

    (https://mspartner.microsoft.com/en/us/Pages/Solutions/access-cloud-partner-program-benefits.aspx)

    page.

    Note: Benefit amounts may not be combined.

For more information about Microsoft Partner Network benefits:
View the Disclosure Guide

(https://mspartner.microsoft.com/en/us/pages/membership/downloads/microsoft-partner-network-competency-roadmap.aspx)

 for information on changes to the Microsoft Partner Network program. For additional details, terms, and conditions for internal use software benefits related to Microsoft Dynamics CRM Online, view these resources:

Article ID: 2916654 – Last Review: December 6, 2013 – Revision: 3.0


Applies to
  • Microsoft Dynamics CRM Online Professional Edition
kbsurveynew helppartner KB2916654

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Sign Up for Microsoft Dynamics CRM Online Internal Use Rights

Unable to edit the description field of a Microsoft Dynamics CRM email when using the latest version of Google Chrome

If you create a new e-mail activity in the Microsoft Dynamics CRM 2013 web application and you are using the latest version of Google Chrome, the Description field (email body) cannot be modified.
Microsoft is aware of this issue and plans to address it in a future update.
Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

Article ID: 2916958 – Last Review: December 6, 2013 – Revision: 1.0


Applies to
  • Microsoft Dynamics CRM 2013
  • Microsoft Dynamics CRM Online Professional Edition
kbmbsmigrate kbsurveynew KB2916958

Original post:
Unable to edit the description field of a Microsoft Dynamics CRM email when using the latest version of Google Chrome

Description of the Office 2010 SP2, SharePoint 2010 SP2, Office Servers SP2, and FAST Technologies 2010 SP2 DVDs

The DVDs for Microsoft Office 2010 Service Pack 2 (SP2), for SharePoint 2010 SP2, for Office Servers SP2, and for FAST Technologies 2010 SP2 contain the patches that were released for SP2. This allows users to update all Office products in a single installation. Similarly, site administrators and more advanced users can extract all the SP2 updates (.msp files) and then decide which updates to apply.

Products that are patched by the DVDs

The SP2 DVDs contain updates for the following products.

Client products:

  • Microsoft Office 2010
  • Microsoft Office 2010 Language Pack
  • Microsoft Office 2010 Proofing Tools Kit
  • Microsoft Office 2010 Filter Pack
  • Microsoft Project 2010
  • Microsoft Visio 2010
  • Microsoft Visio 2010 Viewer
  • Microsoft PowerPoint Viewer
  • Microsoft Access 2010 Runtime
  • Microsoft SharePoint Designer 2010
  • Microsoft SharePoint Foundation 2010 Client Object Model Redistributable

Server products:

  • Microsoft SharePoint Server 2010
  • Microsoft Search Server 2010
  • Microsoft FAST Search Server 2010 for SharePoint
  • Microsoft SharePoint 2010 Indexing Connector for Documentum
  • Microsoft 2010 Server Language Pack
  • Microsoft SharePoint Foundation 2010
  • Microsoft SharePoint Foundation 2010 Language Pack
  • Microsoft Project Server 2010
  • Microsoft Groove Server 2010
  • Duet Enterprise for Microsoft SharePoint and SAP
  • Microsoft Office Web Apps

Which DVD do I need?

There are a total of nine DVDs, and these contain all the SP2 updates: eight DVDs for the client products and one DVD for the server products. Use the following guidelines to decide which DVDs you need:

  • If you want to update the server products, select the 64-bit server DVD. This DVD contains all SP2 updates in all languages for all server products.
  • If you want to update the client products, select a DVD that is based on the languages of the product that you have installed, in either the 32-bit or 64-bit format. For more information, see the following table:

    Collapse this tableExpand this table

    DVD1 (32-bit)
    DVD2 (64-bit)
    DVD3(32-bit)
    DVD4 (64-bit)
    DVD5(32-bit)
    DVD6(64-bit)
    DVD7(32-bit)
    DVD8(64-bit)
    Danish (da-dk) Hebrew he-il Greek (el-gr) Arabic (ar-sa)
    German (de-de) Hindi (hi-in) Estonian (et-ee) Bulgarian (bg-bg)
    English (en-us) Japanese (ja-jp) Finnish (fi-fi) Czech (cs-cz)
    Spanish (es-es) Korean (ko-kr) Kazakh (kk-kz) Croatian (hr-hr)
    French (fr-fr) Thai (th-th) Lithuanian (lt-lt) Hungarian (hu-hu)
    Italian (it-it) Chinese (zh-cn) Latvian (lv-lv) Romanian (ro-ro)
    Dutch (nl-nl) Chinese (zh-tw) Norwegian (nb-no) Slovak (sk-sk)
    Portuguese (pt-br) Polish (pl-pl) Slovenian (sl-si)
    Portuguese (pt-pt) Russian (ru-ru) Serbian Latin (sr-latn-cs)
    Swedish (sv-se) Turkish (tr-tr)
    Ukrainian (uk-ua)

    Note Most Office products include several files from other languages. For example, the Greek version of Office (on DVD5) also includes proofing tools for other languages. Even though these additional languages are on other DVDs, you will be fully patched if you install only DVD5. This is the case because all DVDs have proofing tool updates for all languages. Therefore, when you decide which DVD you need, select only the DVD that corresponds to the main languages of the products that you have installed. However, if you have the English version of Office and the Japanese version of Visio, for example, you will need both DVD1 and DVD3.

How do I obtain the DVD?

The SP2 DVDs are available only to Volume License customers. Before you order a DVD, see the “Which DVD do I need?” section to make sure that you are ordering the correct DVD or DVDs. When you know which DVDs that you want, you can order them by visiting the Volume Licensing Service Center site:

Downloadable lists of issues that the service packs fix

A Microsoft Excel workbook is available that contains a list of issues that are fixed by the service pack.

Note The workbook is available only in English.

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image

Download the Microsoft Office and SharePoint 2010 Service Pack 2 Changes.xlsx package now.

(http://download.microsoft.com/download/9/5/9/959F3A24-80B3-4930-8FF8-D3C631BB878F/Microsoft Office and SharePoint 2010 Service Pack 2 Changes.xlsx)

For more information about a complete list of all released SP2 server packages, click the following article number to view the article in the Microsoft Knowledge Base:

2687521

(http://support.microsoft.com/kb/2687521/
)

List of all Office 2010 SP2 packages

2687522

(http://support.microsoft.com/kb/2687522/
)

List List of available SharePoint 2010 and Office Server 2010 SP2 packages

How to install the service pack

Instructions for simple installation

To update all Office products to SP2, insert the disc into your DVD drive and then follow the prompts that are displayed automatically. If the installation does not start automatically, you can start the installation by double-clicking the following file in the DVD:

cdvd12010-kb2687471-fullfile-x86-glb.exe

Note This example applies to the languages on DVD1. Replace the “1″ in “dvd1″ with “2,” “3,” “4,” and so on if you are installing a different language. Also, replace the “x86″ with “x64″ as appropriate.

Instructions for advanced installation

If you want a more advanced, customized installation, use the following procedures. This advanced installation process involves extracting the individual updates (.msp files) from the DVDs and then applying the .msp files that correspond to the products that you want to update.

  • Extract .msp files

    First, extract all the individual updates from the DVDs. To do this, follow these steps:

    1. Create a new directory that is used to export the .msp files. Name this directory “Output Directory.
    2. Click Start, click Run, type cmd, and then press Enter.
    3. Change the current directory by using the cdcommand to point to the location of the DVD.

      Note If you copy the .exe file from the DVD to a different location before you extract the .msp files, make sure that you also copy all the .cab files from the DVD. They must be present in the same directory as the .exe file for the extraction process to succeed.

    4. Type the following command, and then press Enter:

      cdvd12010-kb2687471-fullfile-x86-glb.exe /extract:Output Directory

      Note You can replace the “1″ in “dvd1″ with 2, 3, 4, and so on if you are installing a different language. Also, replace the “x86″ with “x64″ as appropriate.

    5. Accept the Microsoft Software License Terms to start the extraction process after you enter the command.
  • Determine which .msp files to install

    See the following KB articles to determine which update to apply after all the .msp files are extracted. These KB articles contain a mapping of .msp files to the corresponding SP2 packages:

    2687523

    (http://support.microsoft.com/kb/2687523/
    )

    Technical details about the Office 2010 SP2 releases

    2687524

    (http://support.microsoft.com/kb/2687524/
    )

    Technical details about the SharePoint 2010 and Office Server 2010 SP2 releases

  • Apply individual .msp files

    You can use the Office 2010 Updates folder if you are installing Office for the first time on a new computer. Essentially, you must collect all the required .msp files, put them into the Office 2010 Updates folder, and then run the Office installation.

    For more information about how to use the Updates folder, visit the following Microsoft website:

Article ID: 2687471 – Last Review: December 5, 2013 – Revision: 1.0


Applies to
  • Microsoft Access 2010
  • Microsoft Excel 2010
  • Microsoft FAST Search Server 2010 for SharePoint
  • Microsoft Groove Server 2010
  • Microsoft InfoPath 2010
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft OneNote 2010
  • Microsoft Outlook 2010
  • Microsoft PowerPoint 2010
  • Microsoft Project Professional 2010
  • Microsoft Project Server 2010
  • Microsoft Project Standard 2010
  • Microsoft Publisher 2010
  • Microsoft Search Server 2010
  • Microsoft Visio Premium 2010
  • Microsoft Visio Professional 2010
  • Microsoft Visio Standard 2010
  • Microsoft SharePoint Designer 2010
  • Microsoft SharePoint Foundation 2010
  • Microsoft SharePoint Server 2010
  • Microsoft Word 2010
  • Microsoft Excel Web App
  • Microsoft OneNote Web App
  • Microsoft PowerPoint Web App
  • Microsoft Word Web App
  • Microsoft SharePoint Server 2010 Service Pack 1
  • Microsoft SharePoint Foundation 2010 Service Pack 1
  • Microsoft Visio 2010 Service Pack 1
  • Microsoft Project 2010 Service Pack 1
kbupdate kbqfe kbsurveynew kbexpertisebeginner KB2687471

Original post:
Description of the Office 2010 SP2, SharePoint 2010 SP2, Office Servers SP2, and FAST Technologies 2010 SP2 DVDs

How to integrate Exchange Server 2013 with Lync Server 2013, Lync Online, or a Lync Server 2013 hybrid deployment

This article discusses the configuration steps and requirements to integrate a Microsoft Exchange Server 2013 or Exchange Server 2013 hybrid deployment with Microsoft Lync Server 2013, Microsoft Lync Online in Office 365, or a hybrid combination of both. The following user configurations are considered in this article:
  1. A user mailbox on Microsoft Exchange Server 2013 on-premises integrated with Microsoft Lync Server 2013.
  2. A user mailbox on Exchange Server 2013 on-premises integrated with Microsoft Lync Online.
    • Directory synchronization is required.
    • This configuration is partly supported. See the “More Information” section.
  3. A user mailbox on Exchange Server 2013 on-premises integrated with Lync Online through a Lync Server 2013 hybrid deployment.
    • Directory synchronization and single sign-on (SSO) are required as part of setting up a Lync hybrid deployment.
The following table lists the supported features and configurations for Exchange Server 2013 (on-premises). For more information about supported Lync hybrid scenarios, go do the following Microsoft TechNet website:

Collapse this tableExpand this table

Lync and Exchange integration features Outlook integration (EWS, MAPI) Outlook Web App integration (IM/P) Outlook Web App online meetings (scheduling) Unified Contact Store High-resolution contact photos
Lync Server 2013 only Supported Supported Supported Supported Supported
Lync Online only Supported Not supported Not supported Not supported Supported
Lync Server 2013 hybrid deployment with Lync Online Supported Supported Supported* Supported* Supported

*Supported only for Lync users who are homed on-premises.

The following Microsoft Knowledge Base articles will help you troubleshoot specific features of Exchange and Lync integration. If you’re still having problems with any specific feature after you follow the steps in this article, see the appropriate articles in this section for more information.

Integration with Outlook and Exchange Web Services

  • 2436962

    (http://support.microsoft.com/kb/2436962/
    )

    “There was a problem connecting to Microsoft Office Outlook. The email address used in your default Outlook profile is different” error message when you sign in to Lync Online

  • 2787613

    (http://support.microsoft.com/kb/2787613/
    )

    “There was a problem connecting to Microsoft Office Outlook. Outlook is not installed or configured correctly” error message when you sign in to Lync Online by using Lync 2010

  • 2787614

    (http://support.microsoft.com/kb/2787614/
    )

    Exchange Server or Exchange Web Services error messages when you try to sign in to Lync Online

  • 2298541

    (http://support.microsoft.com/kb/2298541/
    )

     You’re repeatedly prompted for Exchange credentials after you sign in to Lync

Exchange Unified Contact Store and the Lync contact list

  • 2859882

    (http://support.microsoft.com/kb/2859882/
    )

    The Lync Online contact list is empty or isn’t available for users who have Exchange Online mailboxes

  • 2435699

    (http://support.microsoft.com/kb/2435699/
    )

    Contacts in Lync appear offline or aren’t searchable in the address book

  • 2811654

    (http://support.microsoft.com/kb/2811654/
    )

    Lync contact list is empty or read-only after a user’s Exchange mailbox is disconnected, unlicensed, or moved

  • 2757458

    (http://support.microsoft.com/kb/2757458/
    )

    Users are unable to modify their contact lists in Lync 2010 and Lync for Mac 2011

Exchange high-resolution contact photos in Lync

  • 2497721

    (http://support.microsoft.com/kb/2497721/
    )

    User contact photos in Lync aren’t displayed correctly

  • 2860366

    (http://support.microsoft.com/kb/2860366/
    )

    You can’t upload a photo from Lync 2013 to Lync Online

Instant messaging and online meeting scheduling in Outlook Web App

Still need help? Go to the Office 365 Community

(http://community.office365.com/)

website.

Article ID: 2614242 – Last Review: December 4, 2013 – Revision: 17.0


Applies to
  • Microsoft Lync Online
  • Microsoft Exchange Online
o365 o365e o365a o365m o365022013 after upgrade hybrid KB2614242

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How to integrate Exchange Server 2013 with Lync Server 2013, Lync Online, or a Lync Server 2013 hybrid deployment

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