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You cannot add a new forest to find a user to grant mailbox permissions by using Customer Management Portal in a dedicated Office 365 environment

You cannot add a new forest to find a user to grant mailbox permissions by using Customer Management Portal (CMP) in a dedicated Microsoft Office 365 environment.
CMP is not configured to search in forest.
Starting in the 12.3 version of CMP, members of the MSO Perms Admin group can add new forests in CMP. In earlier versions of CMP, forests can be added only through a configuration request to Microsoft.

For more information about the new feature, see the Office 365 Customer Management Portal release documentation:

Article ID: 2764102 – Last Review: October 3, 2012 – Revision: 2.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

See the original post:
You cannot add a new forest to find a user to grant mailbox permissions by using Customer Management Portal in a dedicated Office 365 environment

A user’s archive mailbox is disconnected incorrectly from the primary mailbox in a dedicated Office 365 environment

A user’s archive mailbox is disconnected incorrectly from the primary mailbox in a dedicated Microsoft Office 365 environment. 
This issue occurs if the provisioning extension attribute is inappropriately changed on an account.
To re-connect a disconnected archive mailbox, you should contact Microsoft to resolve this issue. To do this, complete the details in the Exchange – Archive Mailbox Rename or Reconnect template, and then escalate this issue to Microsoft.

Article ID: 2764090 – Last Review: October 3, 2012 – Revision: 2.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

Read more here:
A user’s archive mailbox is disconnected incorrectly from the primary mailbox in a dedicated Office 365 environment

Update Rollup 11 for Microsoft Dynamics CRM 2011 is available

Update Rollup 11 for Microsoft Dynamics CRM 2011 is available. This article describes the hotfixes and updates that are included in this update rollup. This update rollup is available for all languages that are supported by Microsoft Dynamics CRM 2011.

Note The following Microsoft Knowledge Base (KB) article contains information about the newly added functionalities in Update Rollup 10:

2710577

(http://support.microsoft.com/kb/2710577/
)

Update Rollup 10 for Microsoft Dynamics CRM 2011 is available

For more information about additional functionality, click the following article numbers to view the articles in the Microsoft Knowledge Base:

2744957

(http://support.microsoft.com/kb/2744957/
)

Support with Microsoft Dynamics CRM 2011 and Microsoft Office 2013 Preview

2744954

(http://support.microsoft.com/kb/2744954/
)

Support with Microsoft Dynamics CRM 2011 and Windows 8

2743941

(http://support.microsoft.com/kb/2743941/
)

Support with Microsoft Dynamics CRM 2011 and Internet Explorer 10

Update Rollup 10 includes performance enhancements for retrieving multiple queries and for the Quick Find search.

For more information, refer to the “Optimizing the Performance of Queries against Large Datasets” and “Optimizing the Performance of Quick Find Queries” sections of the Microsoft white paper Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure. This white paper is available for download from the following Microsoft Download Center website.

Build number and file names for this update rollup

Collapse this tableExpand this table

Rollup package Build number File name (32-bit versions) File name (64-bit versions)
Microsoft Dynamics CRM 2011 Server 5.0. 9690. Not applicable CRM2011-Server-KB2739504-LangID-amd64.exe
Microsoft Dynamics CRM 2011 for Microsoft Office Outlook 5.0. 9690. CRM2011-Client-KB2739504-LangID-i386.exe CRM2011-Client-KB2739504-LangID-amd64.exe
Microsoft Dynamics CRM 2011 E-mail Router 5.0. 9690. CRM2011-Router-KB2739504-LangID-i386.exe CRM2011-Router-KB2739504-LangID-amd64.exe
Microsoft Dynamics CRM 2011 Report Authoring Extension 5.0. 9690. CRM2011-Bids-KB2739504-LangID-i386.exe Not applicable
Microsoft Dynamics CRM 2011 Language Pack 5.0. 9690. CRM2011-Mui-KB2739504-LangID-i386.exe CRM2011-Mui-KB2739504-LangID-amd64.exe
Microsoft Dynamics CRM 2011 Reporting Extensions 5.0. 9690. Not applicable CRM2011-Srs-KB2739504-LangID-amd64.3exe

Update rollup information

Update Rollup 11 for Microsoft Dynamics CRM 2011 will be available for on-premises customers on October 10, 2012.

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image

Download the 2739504 package now.

(http://www.microsoft.com/downloads/details.aspx?FamilyID=5943fb19-4141-47af-b380-3349b96c46a8)

Release Date: October 10, 2012

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/
)

How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Installation information

Important A database that was created by using Microsoft Dynamics CRM 2011 Update Rollup 6 or a later version cannot be imported to a deployment of Microsoft Dynamics CRM 2011 Update Rollup 5 or an earlier version. This scenario is not supported.

Windows Update installation

To automatically install Update Rollup 11 for Microsoft Dynamics CRM 2011, you can use Windows Update. Update Rollup 11 for Microsoft Dynamics CRM 2011 will be available on Windows Update on October 23, 2012.

You can also set Windows to automatically install recommended updates. This setting can address noncritical problems and help improve your computing experience. Optional updates are not downloaded or installed automatically.

To learn more about the kinds of updates that Microsoft publishes, go to the following Microsoft websites:

To install Update Rollup 11 for Microsoft Dynamics CRM 2011 by using Windows Update, follow these steps:

  1. Click Start, and then type Update in the Start Search box. In the list of results, click Windows Update.
  2. In the navigation pane, click Check for updates, and then wait while Windows checks for the latest updates for your computer.
  3. If you receive a message that states that important updates are available or that prompts you to review important updates, you can view and select the important updates to install.
  4. In the list, click any important update for more information. Click to select the check box for any updates that you want to install, and then click OK.
  5. Click Install updates.
  6. Read and accept the license terms, and then click Finish (if the update requires this action). If you are prompted for an administrator password, type the password. If you are prompted for a confirmation, provide the confirmation.

Manual installation

To manually install Update Rollup 11 for Microsoft Dynamics CRM 2011, follow these steps:

  1. Go to the following Microsoft Update catalog website:
  2. In the Search box, type 2739504, and then click Search.
  3. Click Add to add the update to the basket.
  4. Click Download.
  5. Click Browse, specify the folder to which you want to download the update, and then click OK.
  6. Click Continue, and then click I Accept to accept the Microsoft Software License Terms.
  7. When the update is downloaded to the location that you specified, click Close.

For more information about the Microsoft Update catalog, click the following article number to view the article in the Microsoft Knowledge Base:

323166

(http://support.microsoft.com/kb/323166/
)

How to download updates that include drivers and hotfixes from the Windows Update Catalog

Additional installation information

  • After you install this update rollup, you should exit any existing CRM sessions and then start a new CRM session to incorporate the changes.
  • When you de-provision a language pack, the language settings of all Microsoft Dynamics CRM users who are using that language will revert to the default language. The re-provisioning process does not update the language settings of users. Therefore, users must reset their language settings in the personal options section when they log on to Microsoft Dynamics CRM 2011.

Prerequisites

You must have Microsoft Dynamics CRM 2011 Update Rollup 6 (build 5.0.9690.1992) or a later version installed to apply this update rollup. For more information about Update Rollup 6, click the following article number to view the article in the Microsoft Knowledge Base:

2600640

(http://support.microsoft.com/kb/2600640/
)

Update Rollup 6 for Microsoft Dynamics CRM 2011 is available

For information about compatibility, click the following article number to view the article in the Microsoft Knowledge Base:

2669091

(http://support.microsoft.com/kb/2669061/
)

Microsoft Dynamics CRM Compatibility List

Restart requirement

If you are prompted, restart the computer after you apply the update rollup.

Removal information

You can uninstall Update Rollup 11 from a server that is running Microsoft Dynamics CRM. However, you should back up your databases before you uninstall Update Rollup 11. For more information, go to the following Microsoft Developer Network (MSDN) websites:

Issues that are resolved in Update Rollup 11 for Microsoft Dynamics CRM 2011

Update Rollup 11 contains the following fixes and updates:

  • When you upgrade an organization from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011, permissions for the SystemForm entities are not assigned correctly.
  • When you run the Set Regarding function on an email message, the lookup view lists all active accounts. However, you should be able to set a different default view for the lookup.
  • The table header cells in CRM tables do not have a specific row or column attribute.
  • The WAUTH parameter is not supported in Federation Provider properties in the deployment web service.
  • When you run the Mail Merge function, the CRM add-in crashes on the Word Automation services.
  • When you change the First Week of Year setting in the organization settings, the changes are not considered when the system uses the fetch functionality to retrieve some date data that is grouped by week.
  • After you change the reminder time in Outlook, recurring appointments are corrupted.
  • When you perform a Quick Find search on the Activities view, the search may return unexpected results.
  • You cannot hide CRM ribbons in Outlook 2010.
  • The Address Book Sync Entity list is not filtered by security permissions.
  • When you perform bulk operations in Microsoft Dynamics CRM 2011 client for Outlook, you experience slow performance.
  • When you access a CRM website in a claims authentication deployment, the Authentication Engine may reject the request. In this situation, you receive the following error message:

    404 – File or directory not found.

  • When you browse to the Discovery service, you receive the following error message:

    The server was unable to process the request due to an internal error.

    This issue occurs because of the address in the deployment manager.

  • The Rule Deployment wizard does not work in a Microsoft Exchange Server 2003 and Exchange Server 2010 mixed environment.
  • When you use custom menu options, an Internet Explorer script error may occur.
  • The Quick Find search does not apply the user’s default date-format setting.
  • The secondary sorting function does not work in a view in Microsoft Dynamics CRM 2011 client. This issue occurs when the DisableMapiCaching registry key is enabled.
  • Workflow instances that are upgraded from Microsoft Dynamics CRM 4.0 workflow definitions do not work correctly when the workflow definitions use owning users or owning teams.
  • The CreatedOn and ModifiedOn values for a UOM Primary Unit record are generated in incorrect formats in the database.
  • Incoming email messages are sometimes associated with inactive records.
  • When you create a telephone call activity, a pre-operation plug-in does not update the From value as expected.
  • Microsoft Dynamics CRM 4.0 client for Outlook does not work correctly when you connect the client to a Dynamics CRM 2011 organization.
  • When you export a view to an Excel worksheet, the view name is not displayed as the Excel worksheet name correctly.
  • When you perform a synchronization in Outlook 2007 that has the Cached Exchange mode disabled, the synchronization tries to re-promote CRM email activities that were sent through a web client.
  • When you try to close the Print Preview form, a script error occurs. This issue occurs when a tab that contains a subgrid is hidden.
  • When you import a managed solution, audit records are generated unexpectedly.
  • Dynamics CRM claims-based authentication does not work with trusted partner Active Directory Federation Service (ADFS) users.
  • After you change the searchable setting for a Dynamics CRM 2011 attribute in the editor form, all fields in the editor form are dimmed unexpectedly.
  • When you install an update rollup for Microsoft Dynamics CRM 2011, you experience slow performance.
    This issue occurs because indexes are rebuilt during the installation.
  • When you import a solution that contains a field that has the searchable value set to No, the searchable setting of the field is not updated correctly.
  • When you install Microsoft Dynamics CRM 2011 client for Outlook on a computer that is running Windows 8, Windows Identity Foundation (WIF) is not enabled.
  • When you connect Microsoft Exchange Server in the Online mode, you experience slow performance in Microsoft Dynamics CRM 2011 client for Outlook.
  • The JavaScript editor is limited to 2,000 characters unexpectedly. In this situation, a script that contains more than 2,000 characters may be truncated.
  • When you configure Microsoft Dynamics CRM 2011 client for Outlook to use SQL Server CE 4.0, the client crashes.
  • When you try to import a solution, you receive the following error message:

    The solution package cannot be imported because it contains invalid XML.

  • The Quick Find search fails and displays no result.
  • When you save a form, the save action may be blocked by an update action of the background main page grid.
  • The following error message is logged in the Microsoft Dynamics CRM client trace log:

    NullReferenceException

Hotfixes and updates that you must enable or configure manually

Update Rollup 11 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must enable or configure manually.

Update Rollup 10 for Microsoft Dynamics CRM 2011 contains the following hotfixes and updates that you must enable or configure manually. For more information about the EnableRetrieveMultipleOptimization functionality, view the “Optimizing the Performance of Queries Against Large Datasets” section of the Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure white paper. For more information about the Quick Find functionality, view the “Optimizing the Performance of Quick Find Queries” section of the Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure white paper. To download the Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure white paper, go to the following Microsoft Download Center website:

Update Rollup 8 for Microsoft Dynamics CRM 2011 contains the following hotfixes and updates that you must enable or configure manually. To enable or to configure these hotfixes or these updates on the server that is running Microsoft Dynamics CRM 2011, follow the instructions in the following Microsoft Knowledge Base article. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2651621

(http://support.microsoft.com/kb/2651621/
)

You experience poor performance when you use Find Available Times in Microsoft Dynamics CRM 2011

Update Rollup 7 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must enable or configure manually.

Update Rollup 6 for Microsoft Dynamics CRM 2011 contains the following hotfixes and updates that you must enable or configure manually. To enable or to configure these hotfixes or these updates on the server that is running Microsoft Dynamics CRM 2011, follow the instructions in the following Microsoft Knowledge Base article. The article contains steps that you can follow after you install Update Rollup 6 for Microsoft Dynamics CRM 2011 to clean up the PrincipalObjectAccess table:

2664150

(http://support.microsoft.com/kb/2664150/
)

How to control PrincipalObjectAccess table growth in CRM 2011

2741514

(http://support.microsoft.com/kb/2741514/
)

Slow performance when pinning views in Microsoft Dynamics CRM

Update Rollup 5 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must configure manually.

Update Rollup 4 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must configure manually.

Update Rollup 3 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must configure manually.

Update Rollup 2 for Microsoft Dynamics CRM 2011 contains the following hotfixes and updates that you must enable or configure manually. To enable or to configure these hotfixes or these updates on the server that is running Microsoft Dynamics CRM 2011, follow the instructions in the following Microsoft Knowledge Base article. The article contains steps that you can follow before you install Update Rollup 2 for Microsoft Dynamics CRM 2011 if you want to maintain the functionality of the release version of Microsoft Dynamics CRM 2011:

2535245

(http://support.microsoft.com/kb/2535245/
)

You experience slow performance when you perform RetrieveMultiple queries on large datasets in Microsoft Dynamics CRM 2011

Update Rollup 1 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must configure manually.

Hotfixes and updates that were released as individual fixes

The following bugs were fixed and delivered as critical on-demand (COD) fixes:

  • Assume that you have a Microsoft Dynamics CRM database that contains more than 100,000 users. You import an organization. In this situation, when you try to map users during the organization import process, the Import Organization wizard seems to freeze before the User Mapping table is opened.
  • When you open a managed dialog box in a Microsoft Dynamics CRM 2011 client for Outlook, a memory leak occurs. Additionally, the Outlook client may crash.
  • When you add an OnSave action script on a Service Activity entity by using Jscript Libraries Editor, the OnSave action does not work as expected before a Service Activity record is updated in the database.
  • When you change a price list item, closed opportunities are updated unexpectedly.
  • Unexpectedly, you cannot enable the Sending email option for an entity that has existing records.
  • When you reply to an email message that was tracked in Microsoft Dynamics CRM 2011, two entries are inserted in the ActivityPointerBase table incorrectly.
  • Custom error messages for software development kit (SDK) plug-ins are not displayed as expected. Instead, a generic error message that states that ISV code aborted the operation is displayed.
  • Unexpectedly, you cannot add a sales literature attachment to a custom entity.
  • When you add many members to a marketing list, you experience slow performance. Additionally, an Internet Explorer script error may occur. This issue occurs when the paging functionality is used in the members lookup.
  • When multiple secure token services (STS) are used to access Microsoft Dynamics CRM 2011, the WHR parameter (Home Realm) that was added to the CRM sitemap is blocked by the parameter filter unexpectedly.
  • After you install Internet Explorer 9, you cannot export or save reports from Microsoft Dynamics CRM 2011 client for Outlook.
  • Assume that you create an appointment in Microsoft Dynamics CRM 2011. You edit the appointment in Outlook. In this situation, duplicate appointments are created.
  • After you apply Update Rollup 10, a SDK DataContractJsonSerializer error may occur in Service Contracts.
  • You receive the following error message in Microsoft Dynamics CRM 2011 client for Outlook:

    Event ID 9646 : Mapi session Exceeded the maximum of 250 objects of type “objtmessage”.

  • When you run the Set Regarding function in Microsoft Dynamics CRM 2011 client for Outlook, you may receive a warning message that states that you do not have permissions to take this action.
  • If you have the Symantec Enterprise Vault add-in installed, unhandled Windows forms thread errors may occur in Microsoft Dynamics CRM 2011 client for Outlook.

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Update Rollup 11 for Microsoft Dynamics CRM 2011 is available

How to enable and disable a personal archive mailbox in a dedicated Office 365 environment

You receive a user’s request to enable or disable a personal archive mailbox in a dedicated Microsoft Office 365 environment.
This issue occurs because enabling or disabling archive mailboxes is managed through the user’s extension attribute. 
Personal archive mailboxes are available as an additional feature of the Office 365 dedicated or International Traffic in Arms Regulations (ITAR) service that started in March, 2012. The Personal Archive feature is available to Microsoft Exchange Plan 2 (EP2) mailboxes only. When the feature is enabled, archive mailboxes are managed by updating the reserved extension attribute.  

How to enable a personal archive mailbox

To enable an archive mailbox, follow these steps: 

  1. In the source environment, add the appropriate value to the user’s extension attribute.
  2. An archive mailbox will be created and available through Microsoft Office Outlook Web Access (OWA) and Microsoft Outlook automatically within 24 hours.

    An archive mailbox will be created that has the same mailbox quota, the same managed folder policy, and the same retention policy as the primary mailbox that is assigned. The name of the archive mailbox will resemble the following: 

    Personal Archive – mailbox user’s display name

    The archive mailbox appears automatically in Microsoft Outlook 2010 and OWA. Access through Microsoft Office Outlook 2007 is also available by installing an additional hotfix. For more information about the hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

    2475891

    (http://support.microsoft.com/kb/2475891/
    )

    Description of the Office Outlook 2007 hotfix package (Outlook-x-none.msp): February 22, 2011

    For more information about access problems to archive mailboxes, click the following article number to view the article in the Microsoft Knowledge Base: 

    2762690

    (http://support.microsoft.com/kb/2762690/
    )

    A user cannot access or view a personal archive mailbox in a dedicated Office 365 environment

    To confirm that the archive mailbox is enabled, run the following cmdlet in Windows Remote PowerShell: 

    Get-Mailbox  | fl *archive*

    If the archive is enabled correctly, the properties resemble the following:  

    ArchiveDatabase         : MailboxDatabase 2
    ArchiveGuid             : 80cc7144-ebdf-4391-9c61-0780e1d788c4
    ArchiveName             : Personal Archive - John Smith
    ArchiveQuota            : 50 GB (53,687,091,200 bytes)
    ArchiveWarningQuota     : 45 GB (48,318,382,080 bytes)
    ArchiveDomain           :
    ArchiveStatus           : None
    DisabledArchiveDatabase :
    DisabledArchiveGuid     : 00000000-0000-0000-0000-000000000000
    

How to disable a personal archive mailbox

To disable an archive mailbox, follow these steps:

  1. In the source environment, remove the appropriate value from the user’s extension attribute, or set the value of the extension attribute to another number.
  2. The archive mailbox will be disconnected from the managed mailbox within 24 hours. The archive mailbox will be available in a disconnected state until the deleted mailbox retention period expires. The retention period is usually 30 days. 
  3. If the mailbox is disconnected incorrectly, contact Microsoft to reconnect the archive mailbox to the primary mailbox.

    To confirm that the archive mailbox is disabled, run the following cmdlet in Windows Remote PowerShell:

    Get-Mailbox  | fl *archive*

    If the archive is disabled correctly, the properties resemble the following:

    ArchiveDatabase         :
    ArchiveGuid             : 00000000-0000-0000-0000-000000000000
    ArchiveName             : {}
    ArchiveQuota            : 50 GB (53,687,091,200 bytes)
    ArchiveWarningQuota     : 45 GB (48,318,382,080 bytes)
    ArchiveDomain           :
    ArchiveStatus           : None
    DisabledArchiveDatabase : MailboxDatabase 2
    DisabledArchiveGuid     : 80cc7144-ebdf-4391-9c61-0780e1d788c4

For more information about archive mailboxes, go to the following Microsoft TechNet website:

Article ID: 2762781 – Last Review: October 1, 2012 – Revision: 2.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

Excerpt from:
How to enable and disable a personal archive mailbox in a dedicated Office 365 environment

You receive a request to change the display name of a user’s archive mailbox in a dedicated Office 365 environment

You receive a request to change the display name of a user’s archive mailbox in a dedicated Microsoft Office 365 environment.
You have to manually change the display name of the user’s archive mailbox if one or more of the following conditions are true:
  • The display name of the associated mailbox is changed.
  • The user’s display name is changed.
The ability to change the display name of an archive mailbox is not available as part of self-service. The archive mailbox name is displayed to the user in Microsoft Outlook and Microsoft Office Outlook Web Access. To manually change the display name of a user’s archive mailbox, submit a request to Microsoft Office Online Services, and include the following information:
  1. The Simple Mail Transfer Protocol (SMTP) address of the mailbox that is associated with the archive mailbox.
  2. The full display name of the archive mailbox. By default, the full display name of the archive mailbox is displayed in the following format:

    Personal Archive – Mailbox User’s Display Name

Article ID: 2763117 – Last Review: October 1, 2012 – Revision: 2.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

Read this article:
You receive a request to change the display name of a user’s archive mailbox in a dedicated Office 365 environment

You receive a request to import the content from a PST file to a user’s archive mailbox in a dedicated Office 365 environment

You receive a request to import the content from a PST file to a user’s archive mailbox in a dedicated Microsoft Office 365 environment.
You may want Microsoft to import content from PST files to archive mailboxes in a bulk.
Microsoft Office Online Support cannot import content from PST files to archive mailboxes. The personal archive feature does not include this functionality, and any request for this work will be de-escalated. You can manually import content from PST files to archive mailboxes by using Microsoft Outlook. To do this, follow the steps on the following Microsoft website:

Article ID: 2763123 – Last Review: October 1, 2012 – Revision: 2.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

Originally posted here:
You receive a request to import the content from a PST file to a user’s archive mailbox in a dedicated Office 365 environment

A user cannot access or view a personal archive mailbox in a dedicated Office 365 environment

A user cannot access or view a personal archive mailbox in a dedicated Microsoft Office 365 environment.
This issue occurs if one or more of the following conditions are true:
  • The user uses older Microsoft Outlook versions or Microsoft Exchange ActiveSync devices to connect to an archive mailbox.
  • The user does not have full access permissions to access an archive mailbox.
  • The user is not connected to his or her Microsoft Exchange Server.
Archive mailboxes are a part of the Personal Archive feature of the Office 365 dedicated service or International Traffic in Arms Regulations (ITAR) service that started in March, 2012. To resolve this issue, follow these steps:
  1. If an archive mailbox is provisioned correctly, confirm that the user is trying to access the mailbox by using Microsoft Office Outlook 2007, Microsoft Outlook 2010, or Microsoft Office Outlook Web Access.

    Access to archive mailboxes is only supported when a user uses Outlook 2007, Outlook 2010, or Outlook Web Access. Older Outlook versions cannot be used to access archive mailboxes. Also, the archive mailbox is not available by using Exchange ActiveSync devices.

    Outlook 2007, Outlook 2010, and Outlook Web Access will display an archive mailbox automatically. However, Outlook 2007 requires Office 2007 Cumulative Update for February 2011. For more information about this cumulative update, click the following article number to view the article in the Microsoft Knowledge Base:

    2493732

    (http://support.microsoft.com/kb/2493732/
    )

    Office 2007 Cumulative Update for February 2011

    Note Some limitations when a user uses Outlook 2007 are as follows:

    • Search is not completed against the archive mailbox.
    • The user cannot use personal tags to move items to the archive mailbox.
  2. If the user tries to access another person’s archive mailbox, the user must have full access permissions to the associated mailbox. Access to the archive mailbox is available through the Autodiscover service when the user uses Outlook 2007 or Outlook 2010. For more information about full access permissions, click the following article number to view the article in the Microsoft Knowledge Base:
    2572646

    (http://support.microsoft.com/kb/2572646/
    )

    How to grant Exchange and Outlook mailbox permissions in a dedicated Office 365 environment

  3. Confirm that the user has a connection to the Exchange server. The contents of an archive mailbox are not synched to the local client when the cached mode is enabled. A remote procedure call over TCP (RPC over TCP) connection, or Microsoft Outlook Anywhere (also known as “RPC over HTTP”) is necessary to view or access the archive mailbox.

For more information about archive mailboxes, go to the following Microsoft TechNet website:

Article ID: 2762690 – Last Review: September 28, 2012 – Revision: 2.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

More:
A user cannot access or view a personal archive mailbox in a dedicated Office 365 environment

Error when trying to save a record in Microsoft Dynamics CRM : "The specified user is either disabled or is not a member of any business unit"

Error when trying to save a record in Microsoft Dynamics CRM : “The specified user is either disabled or is not a member of any business unit”
This can happen when there is a custom plugin installed for the affected entity and the plugin is set to execute under the context of a user that is no longer enabled in the system. For example, there could be a plugin that fires when an Account is saved. The actions performed by the plugin are executed under the context of the user named in the identity of the plugin, not the user that is performing the “Save” action. If the user named in the execution context of the plugin is disabled, this can cause record saving actions to fail for other users.
Locate the plugins for the affected entity by performing the steps outlined below:

1. Open Advanced Find in Dynamics CRM

2. Change the “Look For” drop down in Advanced Find to: SDK Message Processing Steps

3. Under SDK Message Processing Steps, select Impersonating User field – Contains Data and Click on Results

4. Locate the affected entity under the Primary Object Type Code column

5. Check the custom plugin which is installed for the affected entity in the first column

6. Note the Impersonating User for this custom plugin, and close the Advanced Find window

Check to see if the impersonating user for this custom plugin is disabled in CRM Online by performing the steps outlined below:

1. Within the Dynamics CRM web interface, Click on Settings, click on Administration, click on Users

2. Change the view to Disabled Users, and check for the user that was listed as the Impersonating User on the plugin

Enable this disabled user by performing the steps outlined below:

1. Select this disabled user

2. On the ribbon you will find enable button

3. Click on the enable button

1. You can also find all the custom plugins installed in your CRM Online instance under Settings, click on Customizations, click on Customize the System, and select Plug-in Assemblies.

2. Even the System Administrator will get the same error message.

Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

Article ID: 2755914 – Last Review: September 28, 2012 – Revision: 2.0


Applies to
  • Microsoft Dynamics CRM Online Professional Edition
kbmbsmigrate kbsurveynew KB2755914

View article:
Error when trying to save a record in Microsoft Dynamics CRM : "The specified user is either disabled or is not a member of any business unit"

Cannot add CRM addin to the Favorites pane in Outlook 2010

A user is unable to add Microsoft Dynamics CRM entities to the Microsoft Outlook favorites when using Microsoft Dynamics CRM Client for Outlook with Microsoft Outlook 2010.
Solutions Module in Outlook 2010 prevents CRM folders from being added to the favorites section.
Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

Article ID: 2676948 – Last Review: September 28, 2012 – Revision: 3.0


Applies to
  • Microsoft Dynamics CRM 2011

Original post:
Cannot add CRM addin to the Favorites pane in Outlook 2010

Keywords to search .NET-related Knowledge Base articles

The Microsoft Knowledge Base is categorized by keywords.
The keywords help to refine the search criteria. This article lists the
keywords that are used as metadata for .NET related Knowledge Base articles.
The following .NET-related areas are included in this article:

  • ADO.NET
  • ASP.NET
  • Assemblies
  • BCL (Base Class Libraries)
  • C#
  • C++
  • COM Interop
  • Common Language Runtime
  • Debugging
  • Deployment
  • Enterprise Services
  • GDI+
  • Localization
  • Mobile Controls
  • .NET Classes
  • P-Invoke (Platform Invoke)
  • Remoting
  • Security
  • Visual Basic .NET
  • Visual Studio .NET
  • Windows Forms
  • Web Services

Each Knowledge Base article may contain one or more
product-specific keywords (named KBKeyword) that put the article in the
appropriate category. Some of the Knowledge Base keywords are composed of the
resulting concatenation of keywords. For example, you can find all the ASP.NET
and Data Binding issue articles by using the kbASPNET kbDataBinding keyword combination in your search criteria. The following tables
list the topics that are related to .NET in the Knowledge Base, including a link to the related support centers (where available) where you can browse the Microsoft Knowledge base by topic, and the corresponding
Knowledge Base keywords:

ADO.NET

ADO.NET Support Center

(http://support.microsoft.com/ph/548)

+-----------------------------------------------------------------------------+
|FOCUS                             |KEYWORD COMBINATIONS                      |
+----------------------------------+------------------------------------------+
| All ADO.NET related articles     | kbADONET                                 |
+----------------------------------+------------------------------------------+
| Connection Pooling               | kbADONET kbConnectionPooling             |
+----------------------------------+------------------------------------------+
| DataBinding                      | kbADONET kbDataBinding                   |
+----------------------------------+------------------------------------------+
| DataSet issues                   | kbADONET kbSystemData kbDataSet          |
+----------------------------------+------------------------------------------+
| EvaluateExpression issue         | kbADONET kbSystemData                    |
+----------------------------------+------------------------------------------+
| Interop with native ADO          | kbADONET kbInterop kbADO                 |
+----------------------------------+------------------------------------------+
| OleDb issues                     | kbADONET kbOleDb                         |
+----------------------------------+------------------------------------------+
| Oracle                           | kbADONET kbOracle                        |
+----------------------------------+------------------------------------------+
| Performance                      | kbADONET kbPerformance                   |
+----------------------------------+------------------------------------------+
| SqlClient issues                 | kbADONET kbSqlClient                     |
+----------------------------------+------------------------------------------+
| SqlDataAdapter issues            | kbADONET kbSystemData kbSqlClient        |
|                                  | kbSqlDataAdapter                         |
+-----------------------------------------------------------------------------+

ASP.NET

ASP.NET Support Center

(http://support.microsoft.com/ph/1249)

+-----------------------------------------------------------------------------+
|FOCUS                             |KEYWORD COMBINATIONS                      |
+----------------------------------+------------------------------------------+
| All ASP.NET related articles     | kbASPNET                                 |
+----------------------------------+------------------------------------------+
| All ASP.NET Enterprise Services  | kbASPNET kbEntServices                   |
| articles                         |                                          |
+----------------------------------+------------------------------------------+
| All ASP.NET Data access related  | kbASPNET kbADONET                        |
| articles                         |                                          |
+----------------------------------+------------------------------------------+
| Caching                          | kbASPNET kbCaching                       |
+----------------------------------+------------------------------------------+
| Configuration                    | kbASPNET kbConfig                        |
+----------------------------------+------------------------------------------+
| Connectivity                     | kbASPNET kbConnectivity                  |
+----------------------------------+------------------------------------------+
| Cookieless Sessions              | kbState kbCookie                         |
+----------------------------------+------------------------------------------+
| DataBinding                      | kbASPNET kbDataBinding                   |
+----------------------------------+------------------------------------------+
| Debugging                        | kbASPNET kbDebug                         |
+----------------------------------+------------------------------------------+
| Deployment                       | kbASPNET kbDeployment                    |
+----------------------------------+------------------------------------------+
| HttpRuntime                      | kbASPNET kbHttpRuntime                   |
+----------------------------------+------------------------------------------+
| Migration                        | kbASPNET kbMigration                     |
+----------------------------------+------------------------------------------+
| Navigation                       | kbASPNET kbNavigation                    |
+----------------------------------+------------------------------------------+
| Page/Web Form                    | kbWebForms                               |
+----------------------------------+------------------------------------------+
| Server Controls                  | kbASPNET kbServerControls                |
+----------------------------------+------------------------------------------+
| State Management                 | kbASPNET kbState                         |
+----------------------------------+------------------------------------------+
| Validation                       | kbASPNET kbValidation                    |
+----------------------------------+------------------------------------------+
| Web Form                         | kbASPNET kbWebForm                       |
+-----------------------------------------------------------------------------+

C#

Visual C# .NET Supoprt Center

(http://support.microsoft.com/ph/3040)

+-----------------------------------------------------------------------------+
|FOCUS                             |KEYWORD COMBINATIONS                      |
+----------------------------------+------------------------------------------+
| Compiler related issues          | kbCompiler                               |
+----------------------------------+------------------------------------------+
| Language related issues          | kbLangC                                  |
+----------------------------------+------------------------------------------+
| Documentation/Samples            | kbDoc or kbSample                        |
+----------------------------------+------------------------------------------+
| Project/Build System             | kbBuilder                                |
+-----------------------------------------------------------------------------+

C++

Visual C++ .NET Supoprt Center

(http://support.microsoft.com/vcnet)

+-----------------------------------------------------------------------------+
|FOCUS                             |KEYWORD COMBINATIONS                      |
+----------------------------------+------------------------------------------+
| ATL                              | kbATL                                    |
+----------------------------------+------------------------------------------+
| ATL Server                       | kbATLServer                              |
+----------------------------------+------------------------------------------+
| Attributes                       | kbNativeAttributes                       |
+----------------------------------+------------------------------------------+
| Compiler                         | kbCompiler                               |
+----------------------------------+------------------------------------------+
| CRT                              | kbCRT                                    |
+----------------------------------+------------------------------------------+
| Designers                        | kbDesigner                               |
+----------------------------------+------------------------------------------+
| Documentation/Samples            | kbDocs or kbSample                       |
+----------------------------------+------------------------------------------+
| Linker                           | kbLinker                                 |
+----------------------------------+------------------------------------------+
| MFC                              | kbMFC                                    |
+----------------------------------+------------------------------------------+
| Project/Build System             | kbBuilder                                |
+----------------------------------+------------------------------------------+
| STL                              | kbSTL                                    |
+-----------------------------------------------------------------------------+

Visual Basic .NET

Visual Basic .NET Support Center

(http://support.microsoft.com/vbnet2003)

+-----------------------------------------------------------------------------+
|FOCUS                             |KEYWORD COMBINATIONS                      |
+----------------------------------+------------------------------------------+
| All Visual Basic .NET related    | kbVBNET                                  |
| articles                         |                                          |
+----------------------------------+------------------------------------------+
| Compiler                         | kbVBNET kbCompiler                       |
+----------------------------------+------------------------------------------+
| Documentation Bugs               | kbVBNET kbDocumentation                  |
+----------------------------------+------------------------------------------+
| Migration                        | kbVBNET kbMigration                      |
+----------------------------------+------------------------------------------+
| Performance                      | kbVBNET kbPerformance                    |
| (language, not related to IDE)   |                                          |
+----------------------------------+------------------------------------------+
| Samples                          | kbVBNET kbSamples                        |
+----------------------------------+------------------------------------------+
| Language (including inheritance, | kbVBNET kbLanguage                       |
| syntax, and others)              |                                          |
+-----------------------------------------------------------------------------+

Visual Studio .NET

Visual Studio .NET Support Center

(http://support.microsoft.com/vsnet2003)

+-----------------------------------------------------------------------------+
|FOCUS                             |KEYWORD COMBINATIONS                      |
+----------------------------------+------------------------------------------+
| All Visual Studio .NET related   | kbVSSearch                               |
| articles                         |                                          |
+----------------------------------+------------------------------------------+
| Admin                            | kbVSSearch kbAdmin                       |
+----------------------------------+------------------------------------------+
| Deployment                       | kbVSSearch kbDeployment                  |
+----------------------------------+------------------------------------------+
| Performance                      |kbVSSearch kbPerformance                  |
| (IDE including project/build)    |                                          |
+----------------------------------+------------------------------------------+
| Project (including build,        | kbVSSearch kbProject                     |
| References, and others)          |                                          |
+----------------------------------+------------------------------------------+
| IDE                              | kbVSSearch kbIDE                         |
| (such as windows and wizards)    |                                          |
+----------------------------------+------------------------------------------+
| Documentation Bugs               | kbVSSearch kbDocumentation               |
+----------------------------------+------------------------------------------+
| Setup Specific                   | kbVSSearch kbSetup                       |
+----------------------------------+------------------------------------------+
| Setup Bug                        | kbVSSearch kbSetup kbBug                 |
+-----------------------------------------------------------------------------+

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

242971

(http://support.microsoft.com/kb/242971/
)

How to use the Developer Support Microsoft Knowledge Base

Article ID: 303992 – Last Review: September 27, 2012 – Revision: 7.0


Applies to
  • Microsoft Visual Studio .NET 2003 Academic Edition
  • Microsoft Visual C++ .NET 2003 Standard Edition
  • Microsoft Visual C# .NET 2003 Standard Edition
  • Microsoft Visual Studio .NET 2003 Enterprise Architect
  • Microsoft Visual Studio .NET 2003 Enterprise Developer
  • Microsoft .NET Framework 1.1
  • Microsoft Visual Basic .NET 2003 Standard Edition
  • Microsoft ADO.NET 1.1
  • Microsoft ASP.NET 1.1
  • Microsoft .NET Framework 1.0
  • Microsoft Visual Studio .NET 2002 Academic Edition
  • Microsoft Visual Studio .NET 2002 Enterprise Architect
  • Microsoft Visual Studio .NET 2002 Enterprise Developer
  • Microsoft Visual Studio .NET 2002 Professional Edition
  • Microsoft ASP.NET 1.0
  • Microsoft Visual Basic .NET 2002 Standard Edition
  • Microsoft Visual C# .NET 2002 Standard Edition
  • Microsoft Visual C++ .NET 2002 Standard Edition
  • Microsoft Mobile Internet Toolkit 1.0
  • Microsoft Visual Studio 2005 Professional Edition
  • Microsoft Visual Studio 2005 Standard Edition
  • Microsoft Visual C++ 2005 Express Edition
  • Microsoft Visual C# 2005
  • Microsoft Visual Basic 2005
  • Microsoft .NET Framework 2.0
kbvs2005applies kbvs2005swept kbhowto kbinfo KB303992

More here:
Keywords to search .NET-related Knowledge Base articles

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