KB Articles

Page 1 of 75412345...102030...Last »

You cannot receive external Exchange-based email messages

Customers cannot receive Microsoft Exchange-based email messages that originate outside the company. However, the flow of internal email messages works correctly.

This issue occurs because the Target Address value in Active Directory may have been changed and was not set as a proxy address.

Many who manage their company’s Active Directory schema do not know that the Target Address value is a one-time flow attribute in the Microsoft Managed Solutions Service Provisioning Provider (MMSSPP). This means that when the mailbox is first provisioned in the managed environment, MMSSPP automatically provisions the customer’s Target Address value as a proxy address in the managed environment.

If there is a change in that Target Address value in the customer’s Active Directory schema, MMSSPP does not assume that the change is intended to make the address a proxy address. Therefore, MMSSPP does not provision the revision as such. The IT personnel of the customer company must make sure that the changed Target Address value is also provisioned as a proxy address in their Active Directory schema. This action lets that value flow to the managed environment to make email message flow easier.

To resolve this issue, check the Target Address value of the affected SMTP address in the customer’s Active Directory schema, and make sure that the Target Address value is included as a proxy address. This lets the Target Address value replicate to the managed environment.

 

Article ID: 2494976 – Last Review: November 25, 2014 – Revision: 5.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Exchange Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

Visit site:
You cannot receive external Exchange-based email messages

Outlook crashes on launch when you have an iCloud Internet Calendar in your profile

Outlook 2010 and Outlook 2013 crash shortly after start when you have an iCloud Internet Calendar added to your Outlook profile.

Note If you are running Outlook 2010 you may also see the following error when you start Outlook.

Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened.

This issue occurs when you have added an iCloud calendar to your Internet Calendars subscription because of the encoding of the response from the iCloud calendar.
Remove the iCloud calendar from Outlook:
  1. Open Control Panel.
  2. Open Mail.
  3. Click E-mail Accounts.
  4. Click the Internet Calendars tab.
  5. Select the iCloud Internet Calendar and click Remove.

    Collapse this imageExpand this image

  6. Click Yes to confirm that you want to remove the Internet Calendar.
  7. Click the Data Files tab.
  8. Select Internet Calendars and click Remove.

    Collapse this imageExpand this image

  9. Click Yes to confirm that you want to remove the Internet Calendar Data File.
  10. Click Close, and then click Close again on the Mail window.

Alternatively, you can stop sharing the iCloud calendar in order to prevent the issue.  To do this, follow the steps provided on this Apple Support page

(http://support.apple.com/kb/PH2695)

.

Microsoft is currently investigating this issue.  More information will be posted to this article as it is available.
You can verify this is the issue that you are experiencing by reviewing the Application log of the computer that is running Outlook.  Look for an Application Error with Event ID 1000 with the following details, depending on your version of Outlook:

Outlook 2010:

Faulting application name: OUTLOOK.EXE
Faulting module name: mso.dll
Exception code: 0xc0000005
Fault offset: 0x00710af4

Outlook 2013:

Faulting application name: OUTLOOK.EXE
Faulting module name: mso.dll
Exception code: 0xc0000005
Fault offset: 0x010eb9a9

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. 

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

Article ID: 3019219 – Last Review: November 24, 2014 – Revision: 1.0


Applies to
  • Microsoft Outlook 2013
  • Microsoft Outlook 2010
  • Microsoft Exchange Online

Continued here:
Outlook crashes on launch when you have an iCloud Internet Calendar in your profile

Text may be truncated when you copy some cells from Excel to Access 2010 or Access 2013

When you copy some cells from a Microsoft Excel worksheet to a Microsoft Access 2010 or Microsoft Access 2013 table, the character string data beyond 255 characters may be lost. This issue occurs if the cells in the first eight rows all contain 255 characters or fewer.
To work around this issue, follow these steps.

Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration

(http://support.microsoft.com/kb/322756/
)

in case problems occur.

  1. Exit all Microsoft Office applications.
  2. Start Registry Editor:
    • In Windows 7, click Start, type regedit in the Search programs and files text box, and then click regedit.exe in the search results.
    • In Windows 8, move your mouse to the upper-right corner, click Search, type regedit in the search text box, and then click regedit.exe in the search results.
  3. Locate and then select the following registry subkey:

    For Access 2010

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice14.0Access Connectivity EngineEnginesExcel

    For Access 2013

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice15.0Access Connectivity EngineEnginesExcel

  4. On the Edit menu, point to New, and then click DWORD Value.
  5. Type TypeGuessRows, and then press the Enter key.
     
    Note To determine the data type of copied cells, Access makes a guess based on the data in a number of rows. The number of rows is determined by the value of the registry entry.
  6. In the Details pane, right-click TypeGuessRows, and then click Modify.
  7. In the Value data box, type 0 or a value based on the data size, and then click OK.

    Note The default value is 8. Therefore, the data type is determined based on the first eight rows in the copied cells. The value of the registry entry can be changed to a larger number so that the data type is determined based on the changed number of rows. If the value is set to 0, the data type is determined based on 16,800 rows or the number of copied rows.

  8. Exit Registry Editor.

Article ID: 3017420 – Last Review: November 24, 2014 – Revision: 1.0


Applies to
  • Microsoft Access 2010
  • Microsoft Access 2013
kbsurveynew kbtshoot kbexpertiseinter kbexpertisebeginner kbbug kbfix KB3017420

Continue Reading:
Text may be truncated when you copy some cells from Excel to Access 2010 or Access 2013

An invoice specification record in an eInvoice file is incorrect when a description of an item contains more than one line in Microsoft Dynamics AX 3.0 with the Norwegian DIS layer installed

If a description of an item contains more than one line in Microsoft Dynamics AX 3.0 with the Norwegian DIS layer installed, the eInvoice file for this item contains an incorrect invoice specification record.
When this problem occurs, banks will reject this eInvoice file.

Hotfix information

A supported hotfix is now available from Microsoft. The hotfix corrects the problem that is described in this article. Apply the hotfix only to systems that are experiencing this specific problem.

To resolve this problem immediately, contact Technical Support for Microsoft Dynamics and related products to obtain the hotfix. You can log on to the Microsoft Dynamics site and create a new support request. To do this, visit the following Microsoft Web site:

You can also contact Technical Support for Microsoft Dynamics and related products by telephone at (888) 477-7877.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
If you are a customer and if you do not have a Premier Support Agreement with Microsoft, you must contact your partner to obtain this hotfix.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082

(http://support.microsoft.com/kb/893082/
)

How to install a Microsoft Dynamics AX Hotfix

Prerequisites

You must have Microsoft Dynamics AX 3.0 Service Pack 5 with the Norwegian DIS layer installed to apply this hotfix.

Removal information

You cannot remove this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Objects that are affected

This hotfix affects the following object:

  • ClassesCustOutPaymRecord_NO_BBS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the “Applies to” section.

Article ID: 925018 – Last Review: November 24, 2014 – Revision: 3.1


Applies to
  • Microsoft Dynamics AX 3.0
  • Financials Accounts Receivable
kbnosurvey kbarchive kbaxapta30presp6fix kbqfe kbmbsmigrate kbhotfixserver KB925018

View original post here:
An invoice specification record in an eInvoice file is incorrect when a description of an item contains more than one line in Microsoft Dynamics AX 3.0 with the Norwegian DIS layer installed

Error when you use the Remote Connectivity Analyzer tool to test Outlook Anywhere in an Office 365 environment: "Mutual Authentication could not be established"

Note The following scenario only applies to Microsoft Office 365 customers who have a hybrid deployment of on-premises Exchange Server and Exchange Online.

When you use the Microsoft Remote Connectivity Analyzer tool to test the Outlook Anywhere feature in a Microsoft Office 365 environment, the tool displays the following error message:

Mutual Authentication could not be established.

Additionally, a user may experience the following symptoms:

  • The user is repeatedly prompted for credentials and can’t connect to Exchange Online by using Outlook Anywhere.
  • The user receives the following error message when he or she uses Microsoft Outlook 2010 or Microsoft Office Outlook 2007 to create the Outlook profile automatically:

    An encrypted connection to your mail server is not available. Click Next to attempt using an unencrypted connection.

This issue occurs if one or more of the following conditions are true:
To resolve this issue, follow these steps:
  1. View the web server certificate that’s installed on the Exchange 2010 hybrid deployment server, and confirm the common name to which the certificate was issued (for example, mail.contoso.com).
  2. Open the Exchange proxy settings in Outlook, and check that the full qualified domain namd (FQDN) in the Mutual Authentication Principal Name field is entered correctly (for example, msstd: mail.contoso.com).
  3. If it’s necessary, run the following cmdlet by using Exchange Management Shell to change the CertPrincipalName attribute:
    Set-OutlookProvider EXPR -CertPrincipalName:"msstd:mail.contoso.com"
The Remote Connectivity Analyzer tool negotiates a Secure Sockets Layer (SSL) connection to the remote host to retrieve various properties on X509 certificates. The tool evaluates the Subject attribute to identify the FQDN or common name that was assigned to the certificate (for example, mail.contoso.com). 

For more information about the principal names, go to the following Microsoft Developer Network (MSDN) website:

For more information about Exchange 2010 and Exchange 2007 Outlook providers, go to the following Microsoft websites:

Article ID: 2710606 – Last Review: November 21, 2014 – Revision: 8.0


Applies to
  • Microsoft Exchange Online
o365 o365e o365p o365a o365m hybrid KB2710606

Read More:
Error when you use the Remote Connectivity Analyzer tool to test Outlook Anywhere in an Office 365 environment: "Mutual Authentication could not be established"

Office 365 users are unable to add new apps to Outlook Web App

When an Office 365 user tries to install a new app for Outlook Web App on the Installed App page, the New icon to add an app from the Office Marketplace is not available.
The My Marketplace Apps role is not enabled in the role assignment policy that’s assigned to the user.

Note By default, the name of the role assignment policy is Default Role Assignment Policy.

Update the role assignment policy to enable the My Marketplace Apps role for the user. To do this, follow these steps:
  1. Sign in to Office 365 as an admin.
  2. Click Admin, and then click Exchange.
  3. Click permissions, and then click user roles.
  4. Double-click Default Role Assignment Policy or double-click the custom policy that’s assigned to the user (as appropriate for your situation).
  5. Select the My Marketplace Apps check box, and then click save.
When you set roles in a role assignment policy, remember that the change affects all users who are assigned that policy. Admins may want to create custom user role assignment policies that have different roles to assign to different users.

For more information about role assignment policies, see Understanding Role Based Access Control

(http://technet.microsoft.com/en-us/library/dd298183(v=exchg.150).aspx)

.

Article ID: 3016787 – Last Review: November 20, 2014 – Revision: 1.0


Applies to
  • Microsoft Exchange Online
o365e o365m o365p o365022013 o365 o365a KB3016787

See the article here:
Office 365 users are unable to add new apps to Outlook Web App

"Unable to identify a suitable account namespace" error when you run the Hybrid Configuration wizard

When you run the Hybrid Configuration wizard, you get an error message that resembles the following:
Task=’Configure Organization Relationship’ Step=’CheckPrereqs’ START

INFO : Configure Organization Relationship Task – Unable to identify a suitable account namespace. The account namespace must be a hybrid domain that doesn’t contain the Office 365 sign-up domain and is 32 characters or less in length.

ERROR : Subtask CheckPrereqs execution failed: Configure Organization Relationship

Unable to identify a suitable account namespace. The account namespace must be a hybrid domain that doesn’t contain the Office 365 sign-up domain and is 32 characters or less in length.

INFO : Task=’Configure Organization Relationship’ Step=’CheckPrereqs’ FINISH Result=False Time=62.4984ms

This occurs if the name of the first domain that’s added to the federation trust contains more than 32 characters.

The Federation Gateway supports domain names that contain a maximum of 47 characters. However, be aware that the first domain that’s added to the federation trust can only be 32 characters or less. This is because the first domain that’s added to a federation trust is prepended with “FYDIBOHF25SPDLT”, which adds 15 characters to the name for the purposes of a hidden unique namespace. 

For example, if you add contoso.com as the first domain to the federation trust, the domain name is considered to be 25 characters in length.

You can still use the longer name for the domain if that name contains less than 47 characters. However, you’ll first have to add a shorter name for the domain. 

For example, the name that you want to use is munsonspicklesandpreservesfarm.contoso.com. To do this, run the Hybrid Configuration wizard and add a shorter name such as mppf.contoso.com. Then, run the Hybrid Configuration wizard again, and add the long domain name. 

You have to add the short name as an accepted domain in the on-premises environment and in Exchange Online. To do this, follow these steps:

  1. Make sure that the domain or domains are added to your on-premises organization as accepted domains. For more information, see Accepted domains

    (http://technet.microsoft.com/en-us/library/bb124423(v=exchg.150).aspx)

    .

  2. Make sure that the domain or domains are added to Exchange Online as accepted domains. For more information, see Verify a domain at any domain name registrar.
  3. Rerun the Hybrid Configuration Wizard. When you’re prompted to add your domain or domains, select the domains that you added. For more information, see step 5 of Create a hybrid deployment with the Hybrid Configuration Wizard

    (http://technet.microsoft.com/en-us/library/jj200787(v=exchg.150).aspx)

    .

Still need help? Go to the Office 365 Community

(http://community.office365.com/)

website or the Exchange TechNet Forums

(http://social.technet.microsoft.com/Forums/exchange/en-us/home?category=exchange2010%2Cexchangeserver)

.

Article ID: 3014209 – Last Review: November 20, 2014 – Revision: 1.0


Applies to
  • Microsoft Exchange Online
o365e o365m o365022013 o365 o365a hybrid KB3014209

View article:
"Unable to identify a suitable account namespace" error when you run the Hybrid Configuration wizard

Questions about Customer Management Portal functionality in Exchange Server 2013 in Office 365 Dedicated

In Microsoft Exchange Server 2013 in a Microsoft Office 365 Dedicated environment, you experience the following issues: 
  • Exchange Server functionality has changed.
  • You have questions about how to complete an administrative task.
The Customer Management Portal (CMP) is an administrative tool that’s available for use in Exchange Server 2010. In Exchange Server 2013, these administrative tasks are available in the Exchange Admin Center (EAC).

CMP is no longer available after your managed environment is upgraded to Exchange Server 2013. Administrators can use the EAC to complete common administrative tasks. The following table describes the core features in CMP and provides details about their functionality and limitations in EAC.

Collapse this tableExpand this table

Task EAC section New terminology Details/limitations
PST capture of mailbox

(http://technet.microsoft.com/en-us/library/dd353189(v=exchg.150).aspx)

Compliance management In-place eDiscovery search One Discovery search can be run against several mailboxes at a time. This is a separate step to export the search results to a PST file.

An eDiscovery search can be completed only against active mailboxes. Disconnected mailboxes won’t be a search option. Also, they must be reconnected if the contents have to be searched and exported. For more information, see the following Microsoft Knowledge Base article:

2919831

(http://support.microsoft.com/kb/2919831/
)

 Can’t locate a mailbox in Exchange Admin Center for eDiscovery search in Exchange Server 2013 in Office 365 dedicated

Alternative recipient

(http://technet.microsoft.com/en-us/library/dd351134(v=exchg.150).aspx)

Recipients

Mail forwarding

This option is available in the Delivery Options area of the Mailbox Features.
Full access mailbox permissions

(http://technet.microsoft.com/en-us/library/jj919240(v=exchg.150).aspx)

Recipients Mailbox delegation “Full access” permissions can be managed in the delegation option of the mailbox details

EAC lets you add permissions for accounts in the managed environment. To add permissions for accounts in other environments, use Remote PowerShell.

Send as permissions

(http://technet.microsoft.com/en-us/library/jj919240(v=exchg.150).aspx)

Recipients Mailbox delegation “Send as” permissions can be managed in the delegation option of the mailbox details. 

EAC lets you add permissions for accounts in the managed environment. To add permissions for accounts in other environments, use Remote PowerShell.

“Send as” permissions cannot be managed by using EAC. To add “Send as” permissions for accounts, use Remote PowerShell. For more information, see the following Microsoft Knowledge Base article:

2988058

(http://support.microsoft.com/kb/2988058/
)

You can’t manage Send As and Send on Behalf permissions for shared mailboxes in the EAC in Office 365 dedicated/ITAR

Send on behalf permissions

(http://technet.microsoft.com/en-us/library/jj919240(v=exchg.150).aspx)

Recipients Mailbox delegation “Send on behalf” permissions can be managed in the delegation option of the mailbox details. 

“Send on behalf” permissions cannot be managed by using EAC. To add “Send on behalf” permissions for accounts, use Remote PowerShell. For more information, see the following Microsoft Knowledge Base article:

2988058

(http://support.microsoft.com/kb/2988058/
)

 You can’t manage Send As and Send on Behalf permissions for shared mailboxes in the EAC in Office 365 dedicated/ITAR

Article ID: 2920227 – Last Review: November 20, 2014 – Revision: 5.0


Applies to
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Business Productivity Online Suite Federal

Continue reading here:
Questions about Customer Management Portal functionality in Exchange Server 2013 in Office 365 Dedicated

Inactive Contact records are populated in the CRM Address Book when using the Microsoft Dynamics CRM for Outlook client

Consider the following scenario: After you have upgraded from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011, or if you are running Microsoft Dynamics CRM 2011 and higher:

1. Launch the Microsoft Dynamics CRM for Outlook Client for an active user.
2. Open the Personal Options for CRM and select the Address Book tab.
3. Under Contacts select “Match all contacts in Microsoft Dynamics CRM”
4. Select OK and close Outlook.
5. Open the CRM Web client and create a new contact record. Populate the required fields and the E-mail Address.
6. Disable/Deactivate the contact record after you have saved it.
7. Open the Microsoft Dynamics CRM for Outlook client. 
8. Select the Address Book icon from the Outlook toolbar.
9. Choose the – Contacts address book under the Outlook Address Book list.

You will find the disabled CRM Contact record populated in the Address Book for your organizational Contacts. 

This behavior has changed from the observed behavior in Microsoft Dynamics CRM 4.0. If you were using the same Address Book settings in Microsoft Dynamics CRM 4.0, the Address Book would filter out disabled Contact records in the list.

The Microsoft Dynamics CRM Outlook Client synchronization architecture was redesigned starting with Microsoft Dynamics CRM 2011 to improve synchronization performance. The redesign removed the functionality to filter out disabled Contact records from the Address Book list.

If it is necessary to filter out disabled Contact records, you can change the Contact Address Book setting from “Match all contacts in Microsoft Dynamics CRM” to “Match only against contacts synchronized to Microsoft Dynamics CRM.” This will remove the – Contacts entry from the Outlook Address Book, and rely on the CRM Contacts records that have synchronized to the Outlook Contacts. The Outlook Filters rule for Contacts specifies that the status of the Contact must be Active, therefore disabled Contact records will no longer show up in the Outlook Address Book.
Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

Article ID: 3018757 – Last Review: November 18, 2014 – Revision: 1.0


Applies to
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM 2013
  • Microsoft Dynamics CRM 2015
kbmbsmigrate kbsurveynew KB3018757

Follow this link:
Inactive Contact records are populated in the CRM Address Book when using the Microsoft Dynamics CRM for Outlook client

Instance of calendar appointment missing or duplicated on ActiveSync client

When a user syncs a mailbox on an iOS device with a Microsoft Exchange ActiveSync client, the calendar on the device may be missing one or more appointments. These appointments are available when you view the calendar from Outlook or Outlook Web App (OWA). Also, there may be duplicate instances of the appointment in the calendar when the meeting is accepted from the device.
This issue occurs because of the manner in which the ActiveSync client handles calendar items.
To resolve this issue, update the Apple iOS on your device to version 8.0 or a later version. For more information about the latest iOS version, go to the following Apple website:
iOS 8

(http://www.apple.com/ios)

Each appointment has a unique global object identifier (GOID) value. When a user is sent an instance of a recurring meeting, the GOID contains the date and time information for that specific instance. This mean that these two instances of the recurring meeting are created in the user’s calendar by using two unique GOID values. You can find these GOID values in the following UID element from the ActiveSync mailbox log.

Note In these examples, the UID is broken into segments to show the difference in the date values. The date segment in each instance is commented.

Instance 1
1:19
  
  LAEAACgAVQBUAEMALQAwADUAOgAwADAAKQAgAEUAYQBzAH///w==
  20141030T134707Z
  20141106T150000Z
  Multiple instances of this meeting
  
    040000008200E00074C5B7101A82E008
    07DE0B06  //Represents the date for this instance of the appointment.
    A04A2A4F26F4CF01
    0000000000000000
    10000000
    68C95CC61952A044A7FAD2D294C0E07C
Instance 2
1:20
  
  LAEAACgAVQBUAEMALQAwADUAOgAwADAAKQAgAEUAYQBzAHQAZQByAG4A///w==
  20141030T134839Z
  20141120T150000Z
  Multiple instances of this meeting
  
    040000008200E00074C5B7101A82E008
    07DE0B14  //Represents the date for this instance of the appointment.
    A04A2A4F26F4CF01
    0000000000000000
    10000000
    68C95CC61952A044A7FAD2D294C0E07C
Third-party information disclaimer

Collapse this imageExpand this image

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Collapse this imageExpand this image

For more information about the Global Object ID, go to the following MSDN topic:

Article ID: 3012590 – Last Review: November 14, 2014 – Revision: 2.0


Applies to
  • Microsoft Exchange Server 2013 Enterprise
  • Microsoft Exchange Server 2013 Standard
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
  • Exchange Online via Office 365 A Plans
  • Exchange Online via Office 365 E Plans
  • Exchange Online via Office 365 G Plans
  • Exchange Online via Office 365 P Plans
kbsurveynew kbprb kbexpertiseinter KB3012590

Visit link:
Instance of calendar appointment missing or duplicated on ActiveSync client

Page 1 of 75412345...102030...Last »

Recent Comments

    Archives

    Categories