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Microsoft Dynamics CRM 4.0 Update Rollup 12

INTRODUCTION

Update Rollup 12 for Microsoft Dynamics CRM 4.0 is available. This article describes the hotfixes and the updates that are included in this update rollup. This update rollup is available for all languages that are supported by Microsoft Dynamics CRM 4.0.

Build number and file names for this update rollup

The build number of the update rollup packages for the Microsoft Dynamics CRM 4.0 server, for the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, and for the Microsoft Dynamics CRM 4.0 E-mail Router is 4.0.7333.2861.

The file names for the 32-bit versions of the update rollup packages are as follows:

  • CRMv4.0-KB2028381-i386-Server- LangID .exe
  • CRMv4.0- KB2028381-i386-Client- LangID .exe
  • CRMv4.0- KB2028381-i386-Router- LangID .exe
  • CRMv4.0- KB2028381-i386-DMClient- LangID .exe
  • CRMv4.0- KB2028381-i386-SRS- LangID .exe
  • CRMv4.0- KB2028381-i386-MUI- LangID .exe

The file names for the 64-bit versions of the update rollup packages for the Microsoft Dynamics CRM 4.0 server and for the Microsoft Dynamics CRM 4.0 E-mail Router are as follows:

  • CRMv4.0- KB2028381-amd64-Server- LangID .exe
  • CRMv4.0- KB2028381-amd64-Router- LangID .exe
  • CRMv4.0- KB2028381-amd64-SRS- LangID .exe
  • CRMv4.0- KB2028381-amd64-MUI- LangID .exe

Update rollup information

The following file is available for download from the Microsoft Download Center:

Download the 2028381 package now.

(http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a80147f8-130e-492d-93d3-e16e6b2e2fa1&utm_source=feedburner&utm_medium=twitter&utm_campaign=Feed:+MicrosoftDownloadCenter+(Microsoft+Download+Center))

Release Date: July 29, 2010

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/anySimpleType/
)

How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Installation information

Install this update rollup on computers that are running the Microsoft Dynamics CRM 4.0 server components, or the Microsoft Dynamics CRM for Microsoft Office Outlook components. If you have not installed Microsoft Windows Installer (MSI) 4.5, an Internet connection is required to install Update Rollup 12 on Microsoft Dynamics CRM for Microsoft Office Outlook because you must download MSI 4.5. You have to restart the computers that are running Microsoft Dynamics CRM for Microsoft Office Outlook after you install Update Rollup 12.

Notes

  • Update Rollup 12 will install the Microsoft Report Viewer 2008 Redistributable Package.
  • Update Rollup 12 will install the Microsoft Visual C++ 2008 Redistributable Package.

You must install the Microsoft Dynamics CRM 4.0 Language Pack before you install Update Rollup 12 for Multilingual User Interface (MUI). To do this, follow these steps:

  1. Visit the following Microsoft website:
    Microsoft Dynamics CRM 4.0 Language Pack

    (http://www.microsoft.com/downloads/details.aspx?FamilyID=50761e58-6040-4cf3-853a-f5ab535f7194)

  2. Select the appropriate language in the Change Language drop-down box.
  3. Click Change to download the language pack.

Note If you installed this language pack previously, you must unprovision the language pack, and then reprovision the language pack after you install Update Rollup 12 for the MUI. When you unprovision the language pack, all Microsoft Dynamics CRM users using that language will have their language settings reverted back to the base language. The reprovision of the language pack does not update the users language settings. You must reset the language settings in the personal options.

After you install this update rollup, delete the temporary files in Windows Internet Explorer. To do this, follow these steps:

  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Use one of the following methods for the version of Internet Explorer that you use:
    • In Windows Internet Explorer 7, click Delete in the Browsing history area, click Delete files in the Temporary Internet Files area, and then click Yes.
    • In Microsoft Internet Explorer 6, click Delete files in the Temporary Internet Files area, and then click OK.

The installation location of some Microsoft Dynamics CRM for Microsoft Office Outlook files is changed from the roaming profile to the local profile.

To reduce the size of the roaming profile or if you experience long logon times, remove the remaining files. To do this, follow the steps in the following Knowledge Base (KB) article:

Long login times when you open Microsoft Dynamics CRM for Microsoft Office Outlook

(http://support.microsoft.com/kb/2004583/
)

Prerequisites

You must have Microsoft Dynamics CRM 4.0 installed to apply this update rollup. Update Rollup 7 is a prerequisite for Microsoft Dynamics CRM for Microsoft Office Outlook and Microsoft Dynamics CRM Data Migration Manager.

For more information about Update Rollup 7, click the following article number to view the article in the Microsoft Knowledge Base:

971782

(http://support.microsoft.com/kb/971782/
)

Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available

Update Rollup 1, Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6, Update Rollup 7, Update Rollup 8, Update Rollup 9, Update Rollup 10 and Update Rollup 11 are not prerequisites for the server section of Microsoft Dynamics CRM.

Additionally, you must have Microsoft .NET Framework 3.5 Service Pack 1 installed to apply Update Rollup 12. To obtain Microsoft .NET Framework 3.5, visit the following Microsoft website: Microsoft .NET Framework 3.5 Service Pack 1

(http://www.microsoft.com/downloads/details.aspx?FamilyID=ab99342f-5d1a-413d-8319-81da479ab0d7&DisplayLang=en)

Restart requirement

If you are prompted, restart the computer after you apply Update Rollup 12.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/
)

Description of the standard terminology that is used to describe Microsoft software updates

For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283

(http://support.microsoft.com/kb/887283/
)

Microsoft Business Solutions CRM software hotfix and update package naming standards

Removal information

You can uninstall Update Rollup 12 on the Microsoft Dynamics CRM server. However, you should back up your databases before you uninstall Update Rollup 12.

The latest updates to Microsoft Dynamics CRM 4.0 Help

In addition to the functional improvements and the fixes in this update rollup, a separate update to Microsoft Dynamics CRM 4.0 Help is also available in all supported languages. We encourage you to install the latest updates to Microsoft Dynamics CRM 4.0 Help.

Notes about how to export and how to import customizations

You can export customizations from a server that is running Microsoft Dynamics CRM 4.0 and that has Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6, Update Rollup 7, Update Rollup 8, Update Rollup 9, Update Rollup 10 or Update Rollup 11 installed, and then you can import those customizations into a server that has Update Rollup 12 installed. You can also export customizations from a server that is running Microsoft Dynamics CRM 4.0 and that has Update Rollup 12 installed, and then you can import those customizations into a server that has Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6, Update Rollup 7, Update Rollup 8, Update Rollup 9, Update Rollup 10 or Update Rollup 11 installed.

If you export customizations from a server that is running Microsoft Dynamics CRM 4.0 server, do not import the customizations to the Microsoft Dynamics CRM 4.0 server in the following scenarios:

  • The Microsoft Dynamics CRM 4.0 server that you use to export the customizations has no updates installed, or it only has Update Rollup 1 for Microsoft Dynamics CRM 4.0 installed. However, the server that you use to import the customizations only has Update Rollup 12 for Microsoft Dynamics CRM 4.0 installed.
  • The Microsoft Dynamics CRM 4.0 server that you use to export the customizations only has Update Rollup 12 for Microsoft Dynamics CRM 4.0 installed. However, the server that you use to import the customizations has no updates installed, or only has Update Rollup 1 for Microsoft Dynamics CRM 4.0 installed.

Issues that are resolved in Update Rollup 12 for Microsoft Dynamics CRM 4.0

Update Rollup 12 is a cumulative update rollup that includes all the fixes for the issues that are documented in Update Rollup 1, in Update Rollup 2, in Update Rollup 3, in Update Rollup 4, in Update Rollup 5, in Update Rollup 6, in Update Rollup 7, in Update Rollup 8, in Update Rollup 9, in Update Rollup 10 and in Update Rollup 11.

For more information about Update Rollup 1 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

952858

(http://support.microsoft.com/kb/952858/
)

Update Rollup 1 is available for Microsoft Dynamics CRM 4.0

For more information about Update Rollup 2 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

959419

(http://support.microsoft.com/kb/959419/
)

Update Rollup 2 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 3 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

961768

(http://support.microsoft.com/kb/961768/
)

Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 4 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

968176

(http://support.microsoft.com/kb/968176/
)

Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 5 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

970141

(http://support.microsoft.com/kb/970141/
)

Update Rollup 5 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 6 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

970148

(http://support.microsoft.com/kb/970148/
)

Update Rollup 6 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 7 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

971782

(http://support.microsoft.com/kb/971782/
)

Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 8 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

975995

(http://support.microsoft.com/kb/975995/
)

Update Rollup 8 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 9 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

977650

(http://support.microsoft.com/kb/977650/
)

Update Rollup 9 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 10 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

979347

(http://support.microsoft.com/kb/979347/
)

Update Rollup 10 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 11 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

981328

(http://support.microsoft.com/kb/981328/
)

Update Rollup 11 for Microsoft Dynamics CRM 4.0 is available

Hotfixes and updates that you have to enable or configure manually

Update Rollup 12 for Microsoft Dynamics CRM 4.0 contains the following hotfixes and updates that you must enable or configure manually. You can enable or configure these hotfixes and updates on the server that is running Microsoft Dynamics CRM 4.0 by following the instructions in the following Microsoft Knowledge Base (KB) articles.

2277590

(http://support.microsoft.com/kb/2277590/
)

“Record a closed campaign response” check box is checked by default in Dynamics CRM 4.0.
2249156

(http://support.microsoft.com/kb/2249156/
)

Multiple processing of Async Jobs (Bulk Email) sending duplicate emails with RCSI enabled.

Update Rollup 11 for Microsoft Dynamics CRM 4.0 does not contain hotfixes or updates that you must enable or configure manually.

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 10.

Note If you previously installed Update Rollup 10 and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 11.

  • 981053

    (http://support.microsoft.com/kb/981053/
    )

    A workflow that contains a step to send an e-mail can cause a deadlock when many instances of the workflow execute at the same time in Microsoft Dynamics CRM 4.0

  • 981882

    (http://support.microsoft.com/kb/981882/
    )

    You incorrectly receive an error message when you create an appointment for a contact in Microsoft Dynamics CRM 4.0

  • 981837

    (http://support.microsoft.com/kb/981837/
    )

    The lookup fields are not updated when you run the Microsoft Dynamics CRM SDK import process to update Microsoft Dynamics CRM 4.0

  • 981883

    (http://support.microsoft.com/kb/981883/
    )

    You cannot add the existing contracts or the existing quotes that are in “Active” status to a custom entity in Microsoft Dynamics CRM 4.0

  • 981840

    (http://support.microsoft.com/kb/981840/
    )

    The knowledge base article number uses an incorrect format when you create the knowledge base article in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 9.

Note If you previously installed Update Rollup 9, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 10.

  • 948155

    (http://support.microsoft.com/kb/948155/
    )

    A date or a time may not be converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

  • 950476

    (http://support.microsoft.com/kb/950476/
    )

    A date or a time is not converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

  • 958562

    (http://support.microsoft.com/kb/958562/
    )

    The default precision of a money field is set to two when you use the Korean language or the Japanese language in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 8.

Note If you previously installed Update Rollup 8, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 10.

  • 974529

    (http://support.microsoft.com/kb/974529/
    )

    Some child records and related records are unexpectedly visible to the previous record owner after you reassign records to another record owner in Microsoft Dynamics CRM 4.0

  • 977867 The Import Organization Wizard takes a long time to import an organization in Microsoft Dynamics CRM 4.0
  • 978006

    (http://support.microsoft.com/kb/978006/
    )

    The lookup view only shows the quotes or the contracts that are in “Draft” status when you try to link a custom entity to a quote or a contract in Microsoft Dynamics CRM 4.0

  • 978103

    (http://support.microsoft.com/kb/978103/
    )

    You cannot delete a custom many-to-many relationship after you run the Microsoft.Crm.SE.FixMissingBulkDeleteFailureRelationship.exe tool in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 7.

Note If you previously installed Update Rollup 7, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 10.

  • 975770

    (http://support.microsoft.com/kb/975770/
    )

    HTML that is contained in a field that is used in an e-mail template is displayed as plain text in the e-mail

  • 976188

    (http://support.microsoft.com/kb/976188/
    )

    You cannot assign roles to a user even though you have the Assign Role privilege in Microsoft Dynamics CRM 4.0

  • 976978

    (http://support.microsoft.com/kb/976978/
    )

    Error message when you try to import Microsoft Dynamics CRM Online customizations into a Microsoft Dynamics CRM 4.0 organization: “Either the file could not be uploaded, or this is not a valid Customization file

  • 979052

    (http://support.microsoft.com/kb/979052/
    )

    Error message when you run a report that contains several parameters in Microsoft Dynamics CRM 4.0: “Operation has timeout”

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 6.

Note If you previously installed Update Rollup 6, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 10.

  • 974584

    (http://support.microsoft.com/kb/974584/
    )

    You cannot deploy Microsoft Dynamics CRM 4.0 by using an account that does not have local administrator permissions on Microsoft SQL Server

    974597

    (http://support.microsoft.com/kb/974597/[LN}/
    )

    Htm/html attachments that may contain malicious scripts can be opened in Microsoft Dynamics CRM 4.0

    974896

    (http://support.microsoft.com/kb/974896/
    )

    The Asyncoperation tables grow very large in Microsoft Dynamics CRM 4.0

The following KB articles contain the steps that you can follow before you install Update Rollup 5 if you want to maintain the functionality of the release version of Microsoft Dynamics CRM 4.0.

  • 948155

    (http://support.microsoft.com/kb/948155/
    )

    A date or a time may not be converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

  • 950476

    (http://support.microsoft.com/kb/950476/
    )

    A date or a time is not converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 4.

Note If you previously installed Update Rollup 4, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 10.

  • 959758

    (http://support.microsoft.com/kb/959758/
    )

    You cannot configure an Active Directory domain schema and Microsoft Dynamics CRM 4.0 URLs independently for external Active Directory users and for internal Active Directory users

  • 963054

    (http://support.microsoft.com/kb/963054/
    )

    Microsoft Dynamics CRM 4.0 generates activities for inactive members in a marketing list when you create campaign activities, quick campaign activities, or mail merge activities from the marketing list

  • 969946

    (http://support.microsoft.com/kb/969946/
    )

    A tool is available to extract the tracking token from the e-mail subject and update the tracking token column of the e-mail table in Microsoft Dynamics CRM 4.0

  • 958084

    (http://support.microsoft.com/kb/958084/
    )

    A hotfix is available to disable the Smart Matching feature in Microsoft Dynamics CRM 4.0

  • 955138

    (http://support.microsoft.com/kb/955138/
    )

    You experience slow performance or timeouts when you try to access some views in Microsoft Dynamics CRM 4.0

  • 951909

    (http://support.microsoft.com/kb/951909/
    )

    Error message when you try to import a customization to another Microsoft Dynamics CRM 4.0 server: “Invalid name prefix”

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 3.

Note If you previously installed Update Rollup 3, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 10.

  • 958562

    (http://support.microsoft.com/kb/958562/
    )

    The default precision of a money field is set to two when you use the Korean language or the Japanese language in Microsoft Dynamics CRM 4.0

  • 956330

    (http://support.microsoft.com/kb/956330/
    )

    Slow performance and high CPU utilization occur when you import customizations in Microsoft Dynamics CRM 4.0

  • 968515

    (http://support.microsoft.com/kb/968515/
    )

    The existing custom security roles are not granted hidden privileges after you apply hotfix 950886 in Microsoft Dynamics CRM 4.0

  • 958601

    (http://support.microsoft.com/kb/958601/
    )

    In Microsoft Dynamics CRM 4.0, the notes are lost if a duplicate record is detected when you try to save a record

  • 968672

    (http://support.microsoft.com/kb/968672/
    )

    The recipient does not see the Microsoft Dynamics CRM tracked e-mail icon when a Microsoft Dynamics CRM user sends another Microsoft Dynamics CRM user a Microsoft Dynamics CRM tracked e-mail message

  • 968755

    (http://support.microsoft.com/kb/968755/
    )

    The AsyncOperationBase and WorkflowLogBase tables grow very large and performance issues occur when you use many workflows in Microsoft Dynamics CRM 4.0

  • 968793

    (http://support.microsoft.com/kb/968793/
    )

    Unable to publish workflows after you install or remove a Microsoft Dynamics CRM 4.0 hotfix or update rollup

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 2.

Note If you previously installed Update Rollup 2, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 10.

  • 954322

    (http://support.microsoft.com/kb/954322/
    )

    Error message when you import some customizations to an upgraded installation of Microsoft Dynamics CRM 4.0: “Either the file could not be uploaded or Import failed”

  • 954940

    (http://support.microsoft.com/kb/954940/
    )

    Error message when you try to delete a custom entity record in Microsoft Dynamics CRM 4.0: “An error has occurred, please contact your administrator”

  • 955452

    (http://support.microsoft.com/kb/955452/
    )

    Line feeds are not used when you send an e-mail message that uses an e-mail template to render data that has line feeds in Microsoft Dynamics CRM 4.0

  • 955745

    (http://support.microsoft.com/kb/955745/
    )

    Error message when you try to configure the Microsoft Dynamics CRM 4.0 client for Outlook: “This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms”

  • 956527

    (http://support.microsoft.com/kb/956527/
    )

    The Microsoft Dynamics CRM client for Outlook consumes three times as much memory in version 4.0 as in version 3.0

  • 959248

    (http://support.microsoft.com/kb/959248/
    )

    Microsoft Dynamics CRM 4.0 slows to unacceptable levels when you process e-mail messages by using the Microsoft Dynamics CRM E-mail Router

  • 957871

    (http://support.microsoft.com/kb/957871/
    )

    The Workflow Expansion Task records cause the AsyncOperationBase table in the MSCRM database to grow too large in Microsoft Dynamics CRM 4.0

  • 959549

    (http://support.microsoft.com/kb/959549/
    )

    Administrators can unexpectedly view Active Directory users who do not belong to the administrator’s organizational unit in Microsoft Dynamics CRM 4.0

The following KB Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 1.

Note If you previously installed Update Rollup 1, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 10.

  • 948843

    (http://support.microsoft.com/kb/948843/
    )

    You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0

  • 950175

    (http://support.microsoft.com/kb/950175/
    )

    You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded

  • 950542

    (http://support.microsoft.com/kb/950542/
    )

    Synchronous plug-ins do not respond to the events that are triggered in Microsoft Dynamics CRM 4.0

  • 953340

    (http://support.microsoft.com/kb/953340/
    )

    E-mail messages from a CRM user to a queue are not delivered in Microsoft Dynamics CRM 4.0

  • 954811

    (http://support.microsoft.com/kb/954811/
    )

    Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open on a Microsoft Dynamics CRM 4.0 server

Hotfixes and updates that were released as individual fixes

Update Rollup 12 for Microsoft Dynamics CRM 4.0 contains no hotfixes or updates that were released as individual fixes.

Issues that were not previously documented in a Knowledge Base article



Update Rollup 12 for Microsoft Dynamics CRM 4.0 resolves the following issues that were not previously documented in a Knowledge Base article:

  • The Rule Deployment Wizard now supports Microsoft Exchange 2010.
  • When you try to use Set Regarding feature in an email message to set a campaign to link to the email message, you receive the following error message: “An error has occurred”.
  • Assume that you create an appointment in Microsoft Dynamics CRM. When you update the appointment in the Microsoft Dynamics CRM client for Outlook, a duplicate appointment is created unexpectedly in the Outlook calendar of the recipients of your appointment.
  • When you edit entity attributes in Microsoft Dynamics CRM on a computer that is running Windows 7 or Windows Server 2008 together with Windows Internet Explorer 8, the CPU usage is high.
  • When you change column properties in the report Wizard in Microsoft Dynamics CRM, you receive a “script exception” error message in the Report Wizard. This problem occurs after you install Update Rollup 8 that contains the fix 10413 for Microsoft Dynamics CRM 4.0.
  • Email messages are not removed from the queue after the status of the email messages are programmatically set to Completed.
  • When you import customizations, you receive an error message that indicates that a SQL exception has occurred. The error message resembles the following: “Exception: System.Data.SqlClient.SqlException: ‘FilteredCampaignResponse’ has fewer columns than were specified in the column list.”
  • After you add the SDKSerializeSendEmailAPI registry entry from the Microsoft knowledge base (KB) article 981053, email messages that are distributed through campaigns cannot be sent.

    For more information about hotfix 981053, click the following article number to view the article in the Microsoft Knowledge Base:

    981053

    (http://support.microsoft.com/kb/981053/
    )

    A workflow rule that contains a step to send an e-mail message causes a deadlock when many instances of the workflow are executed at the same time in Microsoft Dynamics CRM 4.0

  • When you switch between subareas that were added by customizing a sitemap, Internet Explorer 8 or Internet Explorer 7 crashes.
  • When you set the primary key of an entity by using a PreCreate plugin, the Duplicate Detection window returns a “Duplicate Found” error message if a duplicate record exists. The error message resembles the following:
    Error: Exception of type ‘System.Web.HttpUnhandledException’ was thrown.

    Error Message: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Error Details: Exception of type ‘System.Web.HttpUnhandledException’ was thrown.

  • After appointments are tracked in Microsoft Dynamics CRM, the appointments disappear from the Outlook calendar of the user in the Microsoft Dynamics CRM client for Outlook. 
  • By default, the Record a closed campaign response check box is selected in Microsoft Dynamics CRM 4.0. After you apply update rollup 12,this check box will not be selected by default.
  • The Quick Find feature is slow to perform searches because the query runs two times.
  • When you view related data in Microsoft CRM Mobile, the data is not displayed if the data contains more than 30 characters.
  • The Neglected Accounts report shows accounts that have recent activity.
  • Duplicate records are not displayed when you edit records if the duplicate rule contains a lookup condition.
  • Microsoft Dynamics CRM is now updated to be compatible with the update that is described in the following Microsoft Knowledge Base (KB) article: 981793 May 2010 cumulative time zone update for Windows operating systems
  • Assume that you customize the length of the address fields on a lead entity to a value that is greater than the default length. When you save the record, you receive an error message that resembles the following:
    Error: Exception has been thrown by the target of an invocation.

    Error Message: Exception has been thrown by the target of an invocation.

    Source File: Not available

    Line Number: Not available

    Request URL: URL

    Stack Trace Info: [SqlException: String or binary data would be truncated.The statement has been terminated.

  • After you send email messages to a queue in Microsoft Dynamics CRM by using the POP3 protocol together with a text format, the “Unicode (UTF-8)” encoding option, and the MIME format that uses the “None” encoding text, the email activity content is not readable in the queue in Microsoft Dynamics CRM.
  • When you run a report that is created by using the Report Wizard, you receive the following error message: “Query execution failed for data set DSMain.”
  • When you install the Microsoft Dynamics CRM client for Outlook together with Microsoft Office 2010 on a computer, and then you apply Update Rollup 11, you notice that the ISV buttons and menus do not appear on the Office Ribbon.
  • Outlook crashes after the CRM synchronization fails when you use the Czech version of the Microsoft Dynamics CRM client for Outlook.

Special Considerations

64-bit versions of Office 2010 will not be supported in Microsoft Dynamics CRM 4.0.

With Update Rollup 8 installed, Microsoft CRM E-mail Router Service supports Microsoft Exchange 2010. However, because of an issue with Messaging Application Programming Interface (MAPI), the Rule Deployment Wizard does not support Microsoft Exchange 2010. This issue will be addressed in a future update of Microsoft Exchange 2010.

Microsoft Dynamics CRM for Microsoft Office Outlook Auto Update IDs and Link IDs



For more information about how to use the Auto Update functionality, visit the following Microsoft websites:

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Arabic 194246&clcid=0×401 0054D718-13A2-4225-9818-A6B0093C62BF

Chinese (Simplified)

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Microsoft Dynamics CRM 4.0 Update Rollup 12

Microsoft Dynamics CRM 4.0 Update Rollup 14

Update Rollup 14 for Microsoft Dynamics CRM 4.0 is available. This article describes the hotfixes and the updates that are included in this update rollup. This update rollup is available for all languages that are supported by Microsoft Dynamics CRM 4.0.

Build number and file names for this update rollup

The build number of the update rollup packages for the Microsoft Dynamics CRM 4.0 server, for the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, and for the Microsoft Dynamics CRM 4.0 E-mail Router is 04.00.7333.3135.

The file names for the 32-bit versions of the update rollup packages are as follows:

  • CRMv4.0-KB2389019-i386-Server-LangID.exe
  • CRMv4.0- KB2389019-i386-Client-LangID.exe
  • CRMv4.0- KB2389019-i386-Router-LangID.exe
  • CRMv4.0- KB2389019-i386-DMClient-LangID.exe
  • CRMv4.0- KB2389019-i386-SRS-LangID.exe
  • CRMv4.0- KB2389019-i386-MUI-LangID.exe

The file names for the 64-bit versions of the update rollup packages for the Microsoft Dynamics CRM 4.0 server and for the Microsoft Dynamics CRM 4.0 E-mail Router are as follows:

  • CRMv4.0- KB2389019-amd64-Server-LangID.exe
  • CRMv4.0- KB2389019-amd64-Router-LangID .exe
  • CRMv4.0- KB2389019-amd64-SRS-LangID.exe
  • CRMv4.0- KB2389019-amd64-MUI-LangID.exe

Update rollup information

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image

Download the 2389019 package now.

(http://www.microsoft.com/downloads/details.aspx?FamilyID=0fde5456-05a5-4407-81b3-0eaa928c8cc3& displaylang=en)

Release Date: November 18, 2010

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/
)

How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Installation information

Install this update rollup on computers that are running the Microsoft Dynamics CRM 4.0 server components, or the Microsoft Dynamics CRM for Microsoft Office Outlook components. If you have not installed Microsoft Windows Installer (MSI) 4.5, an Internet connection is required to install Update Rollup 13 on Microsoft Dynamics CRM for Microsoft Office Outlook because you must download MSI 4.5. You have to restart the computers that are running Microsoft Dynamics CRM for Microsoft Office Outlook after you install Update Rollup 14.

Notes

  • Update Rollup 14 will install the Microsoft Report Viewer 2008 Redistributable Package.
  • Update Rollup 14 will install the Microsoft Visual C++ 2008 Redistributable Package.

You must install the Microsoft Dynamics CRM 4.0 Language Pack before you install Update Rollup 14 for Multilingual User Interface (MUI). To do this, follow these steps:

  1. Visit the following Microsoft website:
  2. Select the appropriate language in the Change Language drop-down box.
  3. Click Change to download the language pack.

Note If you installed this language pack previously, you must unprovision the language pack, and then reprovision the language pack after you install Update Rollup 14 for the MUI. When you unprovision the Language Pack, the language settings are reverted to the base language for all Microsoft Dynamics CRM users who use that language. The reprovision of the Language Pack does not update the users’ language settings. You must reset the language settings in the personal options.

After you install this update rollup, delete the temporary files in Windows Internet Explorer. To do this, follow these steps:

  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Use one of the following methods for the version of Internet Explorer that you use:
    • In Windows Internet Explorer 7, click Delete in the Browsing history area, click Delete files in the Temporary Internet Files area, and then click Yes.
    • In Microsoft Internet Explorer 6, click Delete files in the Temporary Internet Files area, and then click OK.

The installation location of some Microsoft Dynamics CRM for Microsoft Office Outlook files is changed from the roaming profile to the local profile.

To reduce the size of the roaming profile or if you experience long logon times, remove the remaining files. To do this, follow the steps in the following Knowledge Base (KB) article:

Prerequisites

You must have Microsoft Dynamics CRM 4.0 installed to apply this update rollup. Update Rollup 7 is a prerequisite for Microsoft Dynamics CRM for Microsoft Office Outlook and Microsoft Dynamics CRM Data Migration Manager.

For more information about Update Rollup 7, click the following article number to view the article in the Microsoft Knowledge Base:

971782

(http://support.microsoft.com/kb/971782/
)

Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available

Update Rollup 1, Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6, Update Rollup 7, Update Rollup 8, Update Rollup 9, Update Rollup 10, Update Rollup 11, Update Rollup 12and Update Rollup 13 are not prerequisites for the server section of Microsoft Dynamics CRM.

Additionally, you must have Microsoft .NET Framework 3.5 Service Pack 1 installed to apply Update Rollup 14. To obtain Microsoft .NET Framework 3.5, visit the following Microsoft website:

Restart requirement

If you are prompted, restart the computer after you apply Update Rollup 14.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/
)

Description of the standard terminology that is used to describe Microsoft software updates

For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283

(http://support.microsoft.com/kb/887283/
)

Microsoft Business Solutions CRM software hotfix and update package naming standards

Removal information

You can uninstall Update Rollup 14 on the Microsoft Dynamics CRM server. However, you should back up your databases before you uninstall Update Rollup 14.

The latest updates to Microsoft Dynamics CRM 4.0 Help

In addition to the functional improvements and the fixes in this update rollup, a separate update to Microsoft Dynamics CRM 4.0 Help is also available in all supported languages. We encourage you to install the latest updates to Microsoft Dynamics CRM 4.0 Help.

Notes about how to export and how to import customizations

You can export customizations from a server that is running Microsoft Dynamics CRM 4.0 and that has Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6, Update Rollup 7, Update Rollup 8, Update Rollup 9, Update Rollup 10, Update Rollup 11, Update Rollup 12 or Update Rollup 13 installed, and then you can import those customizations into a server that has Update Rollup 14 installed. You can also export customizations from a server that is running Microsoft Dynamics CRM 4.0 and that has Update Rollup 14 installed, and then you can import those customizations into a server that has Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6, Update Rollup 7, Update Rollup 8, Update Rollup 9, Update Rollup 10, Update Rollup 11, Update Rollup 12 or Update Rollup 13 installed.

If you export customizations from a server that is running Microsoft Dynamics CRM 4.0 server, do not import the customizations to the Microsoft Dynamics CRM 4.0 server in the following scenarios:

  • The Microsoft Dynamics CRM 4.0 server that you use to export the customizations has no updates installed, or it only has Update Rollup 1 for Microsoft Dynamics CRM 4.0 installed. However, the server that you use to import the customizations only has Update Rollup 14 for Microsoft Dynamics CRM 4.0 installed.
  • The Microsoft Dynamics CRM 4.0 server that you use to export the customizations only has Update Rollup 14 for Microsoft Dynamics CRM 4.0 installed. However, the server that you use to import the customizations has no updates installed, or only has Update Rollup 1 for Microsoft Dynamics CRM 4.0 installed.

Issues that are resolved in Update Rollup 14 for Microsoft Dynamics CRM 4.0

Update Rollup 14 is a cumulative update rollup that includes all the fixes for the issues that are documented in Update Rollup 1, in Update Rollup 2, in Update Rollup 3, in Update Rollup 4, in Update Rollup 5, in Update Rollup 6, in Update Rollup 7, in Update Rollup 8, in Update Rollup 9, in Update Rollup 10, in Update Rollup 11, Update Rollup 12 and in Update Rollup 13.

For more information about Update Rollup 1 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

952858

(http://support.microsoft.com/kb/952858/
)

Update Rollup 1 is available for Microsoft Dynamics CRM 4.0

For more information about Update Rollup 2 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

959419

(http://support.microsoft.com/kb/959419/
)

Update Rollup 2 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 3 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

961768

(http://support.microsoft.com/kb/961768/
)

Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 4 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

968176

(http://support.microsoft.com/kb/968176/
)

Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 5 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

970141

(http://support.microsoft.com/kb/970141/
)

Update Rollup 5 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 6 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

970148

(http://support.microsoft.com/kb/970148/
)

Update Rollup 6 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 7 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

971782

(http://support.microsoft.com/kb/971782/
)

Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 8 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

975995

(http://support.microsoft.com/kb/975995/
)

Update Rollup 8 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 9 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

977650

(http://support.microsoft.com/kb/977650/
)

Update Rollup 9 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 10 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

979347

(http://support.microsoft.com/kb/979347/
)

Update Rollup 10 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 11 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

981328

(http://support.microsoft.com/kb/981328/
)

Update Rollup 11 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 12 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

2028381

(http://support.microsoft.com/kb/2028381/
)

Update Rollup 12 for Microsoft Dynamics CRM 4.0 is available

For more information about Update Rollup 13 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

2267499

(http://support.microsoft.com/kb/2267499/
)

Update Rollup 13 for Microsoft Dynamics CRM 4.0 is available

Hotfixes and updates that you have to enable or configure manually

Update Rollup 14 for Microsoft Dynamics CRM 4.0 contains the following hotfixes and updates that you must enable or configure manually. You can enable or configure these hotfixes and updates on the server that is running Microsoft Dynamics CRM 4.0 by following the instructions in the following Microsoft Knowledge Base (KB) articles.

  • 2436115

    (http://support.microsoft.com/kb/2436115/
    )

    A time-out occurs or you experience slow performance when you save an Appointment activity after you run the Internet Information Services reset in Microsoft Dynamics CRM 4.0

  • 2459536

    (http://support.microsoft.com/kb/2459536/
    )

    An appointment is deleted unexpectedly in the Outlook calendar for the attendee after the appointment is untracked in Microsoft Dynamics CRM 4.0

  • 2461448

    (http://support.microsoft.com/kb/2461448/
    )

    The Reminder time of a task record in Outlook is overwritten unexpectedly by the Due time of the task record in the Microsoft Dynamics CRM 4.0 client for Outlook

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 14.

Note If you previously installed Update Rollup 13 and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 2403296

    (http://support.microsoft.com/kb/2403296/
    )

    Time-out errors occur when Microsoft Dynamics CRM 4.0 E-mail Router runs Microsoft SQL Server queries

  • 2403311

    (http://support.microsoft.com/kb/2403311/
    )

    The Appointment records and the Service Activity records are not displayed unexpectedy when you click Add Existing Activity from the activity list of a Sales Force Automation entity in Microsoft Dynamics CRM 4.0

  • 2385412

    (http://support.microsoft.com/kb/2385412/
    )

    You are prompted to log on unexpectedly when you try to create a new record from a lookup form in Microsoft Dynamics CRM 4.0

  • 2306918

    (http://support.microsoft.com/kb/2306918/
    )

    You experience slow performance when you move to views that include custom attributes in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 13.

Note If you previously installed Update Rollup 12 and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 2277590

    (http://support.microsoft.com/kb/2277590/
    )

    The “Record a closed campaign response” check box is selected by default incorrectly in Microsoft Dynamics CRM 4.0

  • 2249156

    (http://support.microsoft.com/kb/2249156/
    )

    Duplicate emails are sent unexpectedly from servers that contain the Async Service for Microsoft Dynamics CRM 4.0

Update Rollup 11 for Microsoft Dynamics CRM 4.0 does not contain updates that you must enable or configure manually.

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 10.

Note If you previously installed Update Rollup 10 and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 981053

    (http://support.microsoft.com/kb/981053/
    )

    A workflow rule that contains a step to send an e-mail message causes a deadlock when many instances of the workflow are executed at the same time in Microsoft Dynamics CRM 4.0

  • 981882

    (http://support.microsoft.com/kb/981882/
    )

    You incorrectly receive an error message when you create an appointment for a contact in Microsoft Dynamics CRM 4.0

  • 981837

    (http://support.microsoft.com/kb/981837/
    )

    The lookup fields are not updated when you run the Microsoft Dynamics CRM SDK import process to update Microsoft Dynamics CRM 4.0

  • 981883

    (http://support.microsoft.com/kb/981883/
    )

    You cannot add the existing contracts or the existing quotes that are in “Active” status to a custom entity in Microsoft Dynamics CRM 4.0

  • 981840

    (http://support.microsoft.com/kb/981840/
    )

    A knowledge base (KB) article number uses an incorrect format when you create the KB article in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 9.

Note If you previously installed Update Rollup 9, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 948155

    (http://support.microsoft.com/kb/948155/
    )

    A date or a time may not be converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

  • 950476

    (http://support.microsoft.com/kb/950476/
    )

    A date or a time is not converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

  • 958562

    (http://support.microsoft.com/kb/958562/
    )

    The default precision of a money field is set to two when you use the Korean language or the Japanese language in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 8.

Note If you previously installed Update Rollup 8, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 974529

    (http://support.microsoft.com/kb/974529/
    )

    Some child records and related records are unexpectedly visible to the previous record owner after you reassign records to another record owner in Microsoft Dynamics CRM 4.0

  • 977867

    (http://support.microsoft.com/kb/977867/
    )

    The Import Organization Wizard takes a long time to import an organization in Microsoft Dynamics CRM 4.0

  • 978006

    (http://support.microsoft.com/kb/978006/
    )

    The lookup view only shows the quotes or the contracts that are in “Draft” status when you try to link a custom entity to a quote or a contract in Microsoft Dynamics CRM 4.0

  • 978103

    (http://support.microsoft.com/kb/978103/
    )

    You cannot delete a custom many-to-many relationship after you run the Microsoft.Crm.SE.FixMissingBulkDeleteFailureRelationship.exe tool in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 7.

Note If you previously installed Update Rollup 7, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 975770

    (http://support.microsoft.com/kb/975770/
    )

    HTML that is contained in a field in an e-mail template is displayed as plain text in Microsoft Dynamics CRM 4.0

  • 976188

    (http://support.microsoft.com/kb/976188/
    )

    You cannot assign roles to a user even though you have the Assign Role privilege in Microsoft Dynamics CRM 4.0

  • 976978

    (http://support.microsoft.com/kb/976978/
    )

    Error message when you try to import Microsoft Dynamics CRM Online customizations into a Microsoft Dynamics CRM 4.0 organization: “Either the file could not be uploaded, or this is not a valid Customization file

  • 979052

    (http://support.microsoft.com/kb/979052/
    )

    Error message when you run a report that contains several parameters in Microsoft Dynamics CRM 4.0: “Operation has timeout”

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 6.

Note If you previously installed Update Rollup 6, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 974584

    (http://support.microsoft.com/kb/974584/
    )

    You cannot deploy Microsoft Dynamics CRM 4.0 by using an account that does not have local administrator permissions on Microsoft SQL Server

  • 974597

    (http://support.microsoft.com/kb/974597/
    )

    Htm/html attachments that may contain malicious scripts can be opened in Microsoft Dynamics CRM 4.0

  • 974896

    (http://support.microsoft.com/kb/974896/
    )

    The Asyncoperation tables grow very large in Microsoft Dynamics CRM 4.0

The following KB articles contain the steps that you can follow before you install Update Rollup 5 if you want to maintain the functionality of the release version of Microsoft Dynamics CRM 4.0.

  • 948155

    (http://support.microsoft.com/kb/948155/
    )

    A date or a time may not be converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

  • 950476

    (http://support.microsoft.com/kb/950476/
    )

    A date or a time is not converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 4.

Note If you previously installed Update Rollup 4, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 959758

    (http://support.microsoft.com/kb/959758/
    )

    You cannot configure an Active Directory domain schema and Microsoft Dynamics CRM 4.0 URLs independently for external Active Directory users and for internal Active Directory users

  • 963054

    (http://support.microsoft.com/kb/963054/
    )

    Microsoft Dynamics CRM 4.0 generates activities for inactive members in a marketing list when you create campaign activities, quick campaign activities, or mail merge activities from the marketing list

  • 969946

    (http://support.microsoft.com/kb/969946/
    )

    A tool is available to extract the tracking token from the e-mail subject and update the tracking token column of the e-mail table in Microsoft Dynamics CRM 4.0

  • 958084

    (http://support.microsoft.com/kb/958084/
    )

    A hotfix is available to disable the Smart Matching feature in Microsoft Dynamics CRM 4.0

  • 955138

    (http://support.microsoft.com/kb/955138/
    )

    You experience slow performance or timeouts when you try to access some views in Microsoft Dynamics CRM 4.0

  • 951909

    (http://support.microsoft.com/kb/951909/
    )

    Error message when you try to import a customization to another Microsoft Dynamics CRM 4.0 server: “Invalid name prefix”

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 3.

Note If you previously installed Update Rollup 3, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 958562

    (http://support.microsoft.com/kb/958562/
    )

    The default precision of a money field is set to two when you use the Korean language or the Japanese language in Microsoft Dynamics CRM 4.0

  • 956330

    (http://support.microsoft.com/kb/956330/
    )

    Slow performance and high CPU utilization occur when you import customizations in Microsoft Dynamics CRM 4.0

  • 968515

    (http://support.microsoft.com/kb/968515/
    )

    The existing custom security roles are not granted hidden privileges after you apply hotfix 950886 in Microsoft Dynamics CRM 4.0

  • 958601

    (http://support.microsoft.com/kb/958601/
    )

    In Microsoft Dynamics CRM 4.0, the notes are lost if a duplicate record is detected when you try to save a record

  • 968672

    (http://support.microsoft.com/kb/968672/
    )

    The recipient does not see the Microsoft Dynamics CRM tracked e-mail icon when a Microsoft Dynamics CRM user sends another Microsoft Dynamics CRM user a Microsoft Dynamics CRM tracked e-mail message

  • 968755

    (http://support.microsoft.com/kb/968755/
    )

    The AsyncOperationBase and WorkflowLogBase tables grow very large and performance issues occur when you use many workflows in Microsoft Dynamics CRM 4.0

  • 968793

    (http://support.microsoft.com/kb/968793/
    )

    Unable to publish workflows after you install or remove a Microsoft Dynamics CRM 4.0 hotfix or update rollup

The following KB articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 2.

Note If you previously installed Update Rollup 2, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 954322

    (http://support.microsoft.com/kb/954322/
    )

    Error message when you import some customizations to an upgraded installation of Microsoft Dynamics CRM 4.0: “Either the file could not be uploaded or Import failed”

  • 954940

    (http://support.microsoft.com/kb/954940/
    )

    Error message when you try to delete a custom entity record in Microsoft Dynamics CRM 4.0: “An error has occurred, please contact your administrator”

  • 955452

    (http://support.microsoft.com/kb/955452/
    )

    Line feeds are not used when you send an e-mail message that uses an e-mail template to render data that has line feeds in Microsoft Dynamics CRM 4.0

  • 955745

    (http://support.microsoft.com/kb/955745/
    )

    Error message when you try to configure the Microsoft Dynamics CRM 4.0 client for Outlook: “This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms”

  • 956527

    (http://support.microsoft.com/kb/956527/
    )

    The Microsoft Dynamics CRM client for Outlook consumes three times as much memory in version 4.0 as in version 3.0

  • 959248

    (http://support.microsoft.com/kb/959248/
    )

    Microsoft Dynamics CRM 4.0 slows to unacceptable levels when you process e-mail messages by using the Microsoft Dynamics CRM E-mail Router

  • 957871

    (http://support.microsoft.com/kb/957871/
    )

    The Workflow Expansion Task records cause the AsyncOperationBase table in the MSCRM database to grow too large in Microsoft Dynamics CRM 4.0

  • 959549

    (http://support.microsoft.com/kb/959549/
    )

    Administrators can unexpectedly view Active Directory users who do not belong to the administrator’s organizational unit in Microsoft Dynamics CRM 4.0

The following KB Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 1.

Note If you previously installed Update Rollup 1, and if you manually enabled these hotfixes and updates, you do not have to manually enable these hotfixes and updates after you apply Update Rollup 14.

  • 948843

    (http://support.microsoft.com/kb/948843/
    )

    You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0

  • 950175

    (http://support.microsoft.com/kb/950175/
    )

    You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded

  • 950542

    (http://support.microsoft.com/kb/950542/
    )

    Synchronous plug-ins do not respond to the events that are triggered in Microsoft Dynamics CRM 4.0

  • 953340

    (http://support.microsoft.com/kb/953340/
    )

    E-mail messages from a CRM user to a queue are not delivered in Microsoft Dynamics CRM 4.0

  • 954811

    (http://support.microsoft.com/kb/954811/
    )

    Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open on a Microsoft Dynamics CRM 4.0 server

Hotfixes and updates that were released as individual fixes

Update Rollup 14 for Microsoft Dynamics CRM 4.0 contains the following hotfixes and updates that were released as individual fixes:

  • 2448885

    (http://support.microsoft.com/kb/2448885/
    )

    “There is a problem communicating with the Microsoft Dynamics CRM server” error message when you add members to a marketing list in Microsoft Dynamics CRM 4.0 that has Update Rollup 11, Update Rollup 12 or Update Rollup 13 installed

  • 2444464

    (http://support.microsoft.com/kb/2444464/
    )

    You experience slow performance or the application becomes unresponsive when you query email messages under a serializable isolation level in Microsoft Dynamics CRM 4.0

  • 2431852

    (http://support.microsoft.com/kb/2431852/
    )

    A time-out occurs or you experience slow performance when you save an Appointment activity after you run the Internet Information Services reset in Microsoft Dynamics CRM 4.0

Issues that were not previously documented in a Knowledge Base article

Update Rollup 14 for Microsoft Dynamics CRM 4.0 resolves the following issues that were not previously documented in a Knowledge Base article:

  • You cannot add a column or a group when you create reports by using the report wizard on Internet Explorer 9.
  • When you create an opportunity through a marketing list, you cannot set a price list. Additionally, you receive the following error message: “There was an error with this field’s customized event.”
  • The same 100 email messages are polled repeatedly, the 101st or higher are not processed.
  • For a Send Email step in a workflow, an email template is not retained when the email step properties window is opened again.
  • Assume that you created a report by using the Report Wizard.
    When you click a section of a chart to view some data tables, you receive the following error message: “The processing of FilterExpression for table ‘Table0′ cannot be performed”.
  • The Full Name field on a Contact record is cut off when the field contains more than 50 characters.
  • Email messages are not processed from the forward mailboxes by using the Microsoft Dynamics CRM Email Router. This happens when you use the Exchange 2010 web services together with Exchange 2007.
  • When you try to go offline in Microsoft Dynamics CRM that has lots of custom entities, for example more than 400 entities, you receive the following error message: “There is insufficient system memory to run this query”.
  • After you install the Update Rollup 12 for Microsoft Dynamics CRM 4.0 on the Microsoft Dynamics CRM server and router, you cannot create email rules by using the Rule Deployment Wizard. Additionally, you receive the following error message: “There is no such object on the server.”
  • In the Microsoft Dynamics CRM client for Microsoft Office Outlook, the Microsoft Dynamics CRM client AutoUpdate continuously prompts you to install the update and then restart. This happens if the User Access Control (UAC) is enabled.
  • When you create a child record that contains a field of type Owner that is mapped to a field of type Lookup from a parent entity, you receive the following error message: “Invalid Argument, Error code: 0×80040203″.
  • The Track in CRM button is not checked by default on a POP3 profile for users who want to track all email messages by using the Outlook email form.
  • On a Microsoft Dynamics CRM 4.0 environment where Workflows are configured to be triggered on the update of a specific field, WorkflowExpansionTasks are created even if the specified field was not part of the update request.
  • The More menu displays nothing after you apply Update Rollup 12 for Microsoft Dynamics CRM 4.0.
  • Through the Microsoft Dynamics CRM client for Outlook, after you click Export Data to Excel, select the Dynamic PivotTable option, and then click Export, the Refresh for CRM button does not work.
  • Users in different time zones see the same date for Notes even when the time changes should set it to the next day or the previous day.
  • Activities remain in the offline database after you change attendees of the activities.
  • You cannot merge records that are related to closed opportunities.
  • You cannot extend the maximum length for city and country on leadaddress.
  • The Duplicate Detection dialog fails to display when you edit and save a record if the record has previously been cancelled or closed.
  • The Async service starts too many threads causing high CPU and memory usage.

Special Considerations

64-bit versions of Office 2010 will not be supported in Microsoft Dynamics CRM 4.0.

With Update Rollup 8 installed, Microsoft CRM E-mail Router Service supports Microsoft Exchange 2010. With Update Rollup 12 installed, the Rule Deployment Wizard supports Microsoft Exchange 2010.

Microsoft Dynamics CRM for Microsoft Office Outlook Auto Update IDs and Link IDs

For more information about how to use the Auto Update functionality, visit the following Microsoft websites:

Collapse this tableExpand this table

Arabic 202910&clcid=0×401 BE5017EC-30F1-4643-8815-4F4012BB7C12

Chinese (Simplified)

202910&clcid=0×804 31E43180-66AD-49FD-90D6-D96500D88896

Chinese (Hong Kong)

202910&clcid=0xc04 146DD546-7A50-486A-83C6-17B364081EC9

Chinese (Traditional)

202910&clcid=0×404 BF97952C-B86F-4FD1-9933-B8DC707ACC84

Czech

202910&clcid=0×405 85F1A12F-E366-4059-8565-84483C3F2657

Danish

202910&clcid=0×406 DC019200-A82B-429B-9D0A-CD6FF36CD95B

Dutch

202910&clcid=0×413 EA564DBA-55D8-4866-878A-214E73FC96C1

English

202910&clcid=0×409 3A11783F-F1EF-431C-AB61-0B165502DBF0

Finish

202910&clcid=0x40b DD828F52-9092-4A49-9580-E848558050A5

French

202910&clcid=0x40c 32B41E69-0CA7-4115-AB85-65881DC87603

German

202910&clcid=0×407 F3FB7584-70A0-4AAC-B039-1C656AE078AC

Greek

202910&clcid=0×408 DD214F59-CCE7-4EF6-A186-3B8BE0FF586B

Hebrew

202910&clcid=0x40d B6F65C1E-3AAE-4065-ACE9-9CB6740010C4

Hungarian

202910&clcid=0x40e 0523B4F8-1398-4F59-89CF-4094317ED1C4

Italian

202910&clcid=0×410 1D641E87-2786-4229-9EF6-ABD71DDD12DB

Japanese

202910&clcid=0×411 7E7E5582-AC1B-48A8-AA4F-F87C211DEEA0

Korean

202910&clcid=0×412 ABFB0030-0860-4782-9F2D-C3A333BE2C90

Norwegian

202910&clcid=0×414 A5FD3B9B-6A93-430E-B9E7-0C07F7ACD7BE

Polish

202910&clcid=0×415 6F452A69-2A27-4E9B-9A94-849CBCFCACCE

Portuguese (Brazil)

202910&clcid=0×416 EC56A4E6-5C9F-4A83-BF74-3A6D9001B0E8

Portuguese (Portugal)

202910&clcid=0×816 69BF2AF6-03D9-4174-9455-1EE7A9E631DA

Russian

202910&clcid=0×419 DC06FED6-BADB-48D2-8C07-42E4411537BC

Spanish

202910&clcid=0x40a 15FF19F1-6CDF-4DFD-B278-063A4A98CB4C

Swedish

202910&clcid=0x41d 628E27C0-1E57-4CB6-986E-015576AAE63B

Turkish

202910&clcid=0x41f 3A09123F-1F4F-4BF1-8895-EDF9149C6F0C

File information

Click here to view or hide file information

See more here:
Microsoft Dynamics CRM 4.0 Update Rollup 14

Microsoft Dynamics CRM 4.0 Update Rollup 2

File name File version File size Date Time Hashes Platform IMG.lu.htc 04.00.7333.1312 50016 13-Jan-2009 06:49 Not Applicable Not Applicable Microsoft.Crm.dll 04.00.7333.1312 919400 13-Jan-2009 06:49 MD5: B042688CE2DA4E0C3A6ED3E99B1F9010
SHA1:

C165219E27C09C296C15EC31D4DEC91BA3F3D081 i386 Microsoft.Crm.dll 04.00.7333.1312 919400 13-Jan-2009 06:48 MD5: B042688CE2DA4E0C3A6ED3E99B1F9010
SHA1:

C165219E27C09C296C15EC31D4DEC91BA3F3D081 i386 Microsoft.Crm.dll 04.00.7333.1312 919400 13-Jan-2009 06:49 MD5: B042688CE2DA4E0C3A6ED3E99B1F9010
SHA1:

C165219E27C09C296C15EC31D4DEC91BA3F3D081 i386 Microsoft.Crm.dll 04.00.7333.1312 919400 13-Jan-2009 06:44 MD5: B042688CE2DA4E0C3A6ED3E99B1F9010
SHA1:

C165219E27C09C296C15EC31D4DEC91BA3F3D081 i386 FORM.crm.htc 04.00.7333.1312 17897 13-Jan-2009 06:49 Not Applicable Not Applicable Microsoft.Crm.Admin.AdminService.dll 04.00.7333.1312 137064 13-Jan-2009 06:44 MD5: B00507F95D1210D6C092A3B82F69908D
SHA1: FD474F7FABB30458DF0CA5BE41278C15D1ACD6EF i386 Microsoft.Crm.Admin.AdminService.dll 04.00.7333.1312 137064 13-Jan-2009 06:49 MD5: B00507F95D1210D6C092A3B82F69908D
SHA1: FD474F7FABB30458DF0CA5BE41278C15D1ACD6EF i386 Microsoft.Crm.Admin.AdminService.dll 04.00.7333.1312 137064 13-Jan-2009 06:49 MD5: B00507F95D1210D6C092A3B82F69908D
SHA1: FD474F7FABB30458DF0CA5BE41278C15D1ACD6EF i386 Microsoft.Crm.Platform.Sdk.dll 04.00.7333.1312 620384 13-Jan-2009 06:44 MD5: E0D0C5865460146A09CCF117E12B069B
SHA1: B1693CFD9D105C92FCF29D852B260C9703A7FE28 i386 Microsoft.Crm.Platform.Sdk.dll 04.00.7333.1312 620384 13-Jan-2009 06:49 MD5: E0D0C5865460146A09CCF117E12B069B
SHA1: B1693CFD9D105C92FCF29D852B260C9703A7FE28 i386 Microsoft.Crm.Upgrade.Customization.dll 04.00.7333.1312 112480 13-Jan-2009 06:49 MD5: 9D2A80518E7933A85B21F7D37AB7A26F
SHA1: E77766BF994F00D03B618538CC749C6886693513 i386 Microsoft.Crm.ObjectModel.dll 04.00.7333.1312 1439584 13-Jan-2009 06:44 MD5: A4CF4340E8F6DB03DD1A4669AB7384E2
SHA1:

8C72488D7DE6932E2D146C3447E993A175639066 i386 Microsoft.Crm.ObjectModel.dll 04.00.7333.1312 1439584 13-Jan-2009 06:49 MD5: A4CF4340E8F6DB03DD1A4669AB7384E2
SHA1:

8C72488D7DE6932E2D146C3447E993A175639066 i386 Microsoft.Crm.Application.Components.Application.dll 04.00.7333.1312 989032 13-Jan-2009 06:49 MD5: 6101B68C72DC487498E54D041C97FBBF
SHA1: 7440D0E92F89F239F90FA54C30C25E3C7B641AFB i386 Microsoft.Crm.Application.Components.Application.dll 04.00.7333.1312 989032 13-Jan-2009 06:49 MD5: 6101B68C72DC487498E54D041C97FBBF
SHA1: 7440D0E92F89F239F90FA54C30C25E3C7B641AFB i386 Microsoft.Crm.Application.Components.UI.dll 04.00.7333.1312 264032 13-Jan-2009 06:49 MD5: 53B0DBE68C14DAC48CA50EA591CDDC37
SHA1:

FC946BC46E2635030BB2D1B2059102AC48E62A48 i386 Microsoft.Crm.Application.Components.UI.dll 04.00.7333.1312 264032 13-Jan-2009 06:49 MD5: 53B0DBE68C14DAC48CA50EA591CDDC37
SHA1:

FC946BC46E2635030BB2D1B2059102AC48E62A48 i386 Microsoft.Crm.Application.Pages.dll 04.00.7333.1312 1378152 13-Jan-2009 06:49 MD5: 12924C0C9AA65BC433A54AAF2C11D5A2
SHA1: 5B1BEC0FC611F9A3356F432DD1B892FCB0DD4FA8 i386 Microsoft.Crm.Application.Pages.dll 04.00.7333.1312 1378152 13-Jan-2009 06:49 MD5: 12924C0C9AA65BC433A54AAF2C11D5A2
SHA1: 5B1BEC0FC611F9A3356F432DD1B892FCB0DD4FA8 i386 Microsoft.Crm.Application.Components.Platform.dll 04.00.7333.1312 575336 13-Jan-2009 06:49 MD5: A00ECB9B83E6F68BFC27AA5B771471FB
SHA1: FB0FC4D78D239C891F85B453E9B5AD5938BE7838 i386 Microsoft.Crm.Application.Components.Platform.dll 04.00.7333.1312 575336 13-Jan-2009 06:49 MD5: A00ECB9B83E6F68BFC27AA5B771471FB
SHA1: FB0FC4D78D239C891F85B453E9B5AD5938BE7838 i386 MessageBody.htc 04.00.7333.1312 14391 13-Jan-2009 06:49 Not Applicable Not Applicable Encodedecode.js 04.00.7333.1312 10091 13-Jan-2009 06:49 Not Applicable Not Applicable Microsoft.Crm.WebServices.dll 04.00.7333.1312 284520 13-Jan-2009 06:49 MD5: 4A07562CABCAC13C5CDA7D779538CB34
SHA1:

E8F6AA945AC2BF9392949DAACCD53F59CC60FDEE i386 Microsoft.Crm.WebServices.dll 04.00.7333.1312 284520 13-Jan-2009 06:49 MD5: 4A07562CABCAC13C5CDA7D779538CB34
SHA1:

E8F6AA945AC2BF9392949DAACCD53F59CC60FDEE i386 Microsoft.Crm.MetadataService.dll 04.00.7333.1312 280416 13-Jan-2009 06:49 MD5: 232174745694EB886485B5A1BE499069
SHA1: 2DB92DC6344C1C4AA8FEFCE482F284BF9775BA40 i386 Microsoft.Crm.MetadataService.dll 04.00.7333.1312 280416 13-Jan-2009 06:49 MD5: 232174745694EB886485B5A1BE499069
SHA1: 2DB92DC6344C1C4AA8FEFCE482F284BF9775BA40 i386 Microsoft.Crm.MetadataService.dll 04.00.7333.1312 280416 13-Jan-2009 06:49 MD5: 232174745694EB886485B5A1BE499069
SHA1: 2DB92DC6344C1C4AA8FEFCE482F284BF9775BA40 i386 Microsoft.Crm.Setup.Server.exe 04.00.7333.1312 1050464 13-Jan-2009 06:49 MD5: B2774E8EEFC0411E998BB3ED81595F95
SHA1: 0A26E5192EADD4CA038CF432D9AE1518461CAA48 i386 Microsoft.Crm.Setup.Server.exe 04.00.7333.1312 1050464 13-Jan-2009 06:49 MD5: B2774E8EEFC0411E998BB3ED81595F95
SHA1: 0A26E5192EADD4CA038CF432D9AE1518461CAA48 i386 Microsoft.Crm.Setup.Server.exe 04.00.7333.1312 1050464 13-Jan-2009 06:49 MD5: B2774E8EEFC0411E998BB3ED81595F95
SHA1: 0A26E5192EADD4CA038CF432D9AE1518461CAA48 i386 Microsoft.Crm.Setup.DatabaseInstaller.dll 04.00.7333.1312 75616 13-Jan-2009 06:49 MD5: C658254DA32C9A147A885CFFB45C3A25
SHA1: 25F85DDB3FEC23F8AF74654EBF1DB46CD5D3308C i386 Microsoft.Crm.Setup.DatabaseInstaller.dll 04.00.7333.1312 75616 13-Jan-2009 06:49 MD5: C658254DA32C9A147A885CFFB45C3A25
SHA1: 25F85DDB3FEC23F8AF74654EBF1DB46CD5D3308C i386 Microsoft.Crm.Setup.DatabaseInstaller.dll 04.00.7333.1312 75616 13-Jan-2009 06:49 MD5: C658254DA32C9A147A885CFFB45C3A25
SHA1: 25F85DDB3FEC23F8AF74654EBF1DB46CD5D3308C i386 CrmCore.dll 04.00.7333.1312 56160 13-Jan-2009 06:49 MD5: AF9F9967C18A433112D878F8AF8251F3
SHA1: CB4C711F98A121B2BDAF4ED2FBEE4823A2F63032 i386 Dlg_assignqueue.aspx 04.00.7333.1312 5202 13-Jan-2009 06:49 Not Applicable Not Applicable Microsoft.Crm.Setup.Server.Utility.dll 04.00.7333.1312 186208 13-Jan-2009 06:49 MD5: E5D1F9791EED14005672199080ABBA28
SHA1: 1091139206464DE51D7D5933D252EBB8F8798EAD i386 Microsoft.Crm.Setup.Server.Utility.dll 04.00.7333.1312 186208 13-Jan-2009 06:49 MD5: E5D1F9791EED14005672199080ABBA28
SHA1: 1091139206464DE51D7D5933D252EBB8F8798EAD i386 Microsoft.Crm.Setup.Server.Utility.dll 04.00.7333.1312 186208 13-Jan-2009 06:49 MD5: E5D1F9791EED14005672199080ABBA28
SHA1: 1091139206464DE51D7D5933D252EBB8F8798EAD i386 Microsoft.Crm.Setup.Server.Utility.dll 04.00.7333.1312 186208 13-Jan-2009 06:49 MD5: E5D1F9791EED14005672199080ABBA28
SHA1: 1091139206464DE51D7D5933D252EBB8F8798EAD i386 Microsoft.Crm.Tools.Admin.DMSnapinLib.dll 04.00.7333.1312 149344 13-Jan-2009 06:49 MD5: FE9B89174E04C97932DE40546D2A7BF3
SHA1: DF2C56816E9BED75C96B8B86F5CC474EF549343D i386 Microsoft.Crm.Tools.Admin.DMSnapinLib.dll 04.00.7333.1312 149344 13-Jan-2009 06:49 MD5: FE9B89174E04C97932DE40546D2A7BF3
SHA1: DF2C56816E9BED75C96B8B86F5CC474EF549343D i386 Microsoft.Crm.Tools.ImportExportPublish.dll 04.00.7333.1312 300904 13-Jan-2009 06:49 MD5: E600A3759447121F3B4E9A8D16869978
SHA1: 97360931BCE45A3E4A588230631C56AEFC4C2E5D i386 Microsoft.Crm.Tools.ImportExportPublish.dll 04.00.7333.1312 300904 13-Jan-2009 06:49 MD5: E600A3759447121F3B4E9A8D16869978
SHA1: 97360931BCE45A3E4A588230631C56AEFC4C2E5D i386 Microsoft.Crm.Tools.ImportExportPublish.dll 04.00.7333.1312 300904 13-Jan-2009 06:49 MD5: E600A3759447121F3B4E9A8D16869978
SHA1: 97360931BCE45A3E4A588230631C56AEFC4C2E5D i386 Personalsettings.aspx 04.00.7333.1312 68687 13-Jan-2009 06:49 Not Applicable Not Applicable Presence.htc 04.00.7333.1312 7430 13-Jan-2009 06:49 Not Applicable Not Applicable Microsoft.Crm.Asynchronous.System.dll 04.00.7333.1312 104288 13-Jan-2009 06:49 MD5: 867B077F23E8627AFAD25EBE9C164C1F
SHA1: CE94DF4F29F620CC73F5A0651C7575524B07A029 i386 CrmCore.dll 04.00.7333.1312 56160 13-Jan-2009 06:49 MD5: AF9F9967C18A433112D878F8AF8251F3
SHA1: CB4C711F98A121B2BDAF4ED2FBEE4823A2F63032 i386 Microsoft.Crm.Platform.Server.dll 04.00.7333.1312 440160 13-Jan-2009 06:44 MD5: 98AA28CAB0B003F3389FAD1657948711
SHA1: B43C4B5147BD39D0C90C7AD6B9F1FA6F0145E177 i386 Microsoft.Crm.Platform.Server.dll 04.00.7333.1312 440160 13-Jan-2009 06:49 MD5: 98AA28CAB0B003F3389FAD1657948711
SHA1: B43C4B5147BD39D0C90C7AD6B9F1FA6F0145E177 i386 Microsoft.Crm.Platform.Server.dll 04.00.7333.1312 440160 13-Jan-2009 06:49 MD5: 98AA28CAB0B003F3389FAD1657948711
SHA1: B43C4B5147BD39D0C90C7AD6B9F1FA6F0145E177 i386 Microsoft.Crm.Application.Components.Sdk.FormConTrols.dll 04.00.7333.1312 96104 13-Jan-2009 06:49 MD5: BDC58883CAE6FF0EEACF643F45C11161
SHA1: 9108E7EE0557E53923D82CCE2E8190F8F256C645 i386 Microsoft.Crm.Application.Components.Sdk.FormConTrols.dll 04.00.7333.1312 96104 13-Jan-2009 06:49 MD5: BDC58883CAE6FF0EEACF643F45C11161
SHA1: 9108E7EE0557E53923D82CCE2E8190F8F256C645 i386 Microsoft.Crm.Application.Components.Core.dll 04.00.7333.1312 231264 13-Jan-2009 06:49 MD5: 0EB812002E81B11E9F7A57FA3F72F96F
SHA1: CCCC7C45B505E0FFAB9131F232F18F95578D9EF3 i386 Microsoft.Crm.Application.Components.Core.dll 04.00.7333.1312 231264 13-Jan-2009 06:49 MD5: 0EB812002E81B11E9F7A57FA3F72F96F
SHA1: CCCC7C45B505E0FFAB9131F232F18F95578D9EF3 i386 Microsoft.Crm.DataUpgrade.dll 04.00.7333.1312 1152872 13-Jan-2009 06:49 MD5: C248A7C4A4AE4150D3061DD5C25F1E02
SHA1: 6C4FBB793FE5983C32EFE1C5620DA6714F0F271F i386 Microsoft.Crm.DataUpgrade.dll 04.00.7333.1312 1152872 13-Jan-2009 06:49 MD5: C248A7C4A4AE4150D3061DD5C25F1E02
SHA1: 6C4FBB793FE5983C32EFE1C5620DA6714F0F271F i386 FetchBuilder.js 04.00.7333.1312 10584 13-Jan-2009 06:49 Not Applicable Not Applicable Microsoft.Crm.Sdk.dll 04.00.7333.1312 169832 13-Jan-2009 06:44 MD5: 0A868C004B00827DBBB658478269693D
SHA1: 345D0E9D2A96D66F35EE1982DEC1F67038E4BA96 i386 Microsoft.Crm.Asynchronous.Workflow.dll 04.00.7333.1312 137056 13-Jan-2009 06:49 MD5: 93EF68AC4EE91599E1F594E99AA299BE
SHA1: E285121E62C24C55125324E115B70FF11DA10533 i386 Slugsupport.js 04.00.7333.1312 56282 13-Jan-2009 06:49 Not Applicable Not Applicable ConTrols.css.aspx 04.00.7333.1312 9874 13-Jan-2009 06:49 Not Applicable Not Applicable Slugsupport.htc 04.00.7333.1312 17554 13-Jan-2009 06:49 Not Applicable Not Applicable Entityform.aspx 04.00.7333.1312 7553 13-Jan-2009 06:49 Not Applicable Not Applicable AppGrid_DefaultData.htc 04.00.7333.1312 21192 13-Jan-2009 06:49 Not Applicable Not Applicable Date.js 04.00.7333.1312 28323 13-Jan-2009 06:49 Not Applicable Not Applicable SELECT.picklist.htc 04.00.7333.1312 8650 13-Jan-2009 06:49 Not Applicable Not Applicable Nav.htc 04.00.7333.1312 9924 13-Jan-2009 06:49 Not Applicable Not Applicable Grid.htc 04.00.7333.1312 22176 13-Jan-2009 06:49 Not Applicable Not Applicable NotecTrl.htc 04.00.7333.1312 4114 13-Jan-2009 06:49 Not Applicable Not Applicable TABLE.dtm.htc 04.00.7333.1312 18981 13-Jan-2009 06:49 Not Applicable Not Applicable Edit.aspx 04.00.7333.1312 44150 13-Jan-2009 06:49 Not Applicable Not Applicable Web.config 04.00.7333.1312 20411 13-Jan-2009 06:49 Not Applicable Not Applicable Account DisTribution Detail.rdl 04.00.7333.1312 114298 13-Jan-2009 06:49 Not Applicable Not Applicable Account Overview Sub-Report.rdl 04.00.7333.1312 175240 13-Jan-2009 06:49 Not Applicable Not Applicable Account Overview.rdl 04.00.7333.1312 12351 13-Jan-2009 06:49 Not Applicable Not Applicable Account Summary Sub-Report.rdl 04.00.7333.1312 90093 13-Jan-2009 06:49 Not Applicable Not Applicable Account Summary.rdl 04.00.7333.1312 40681 13-Jan-2009 06:49 Not Applicable Not Applicable ActivitiesDetail.rdl 04.00.7333.1312 162410 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Comparison.rdl 04.00.7333.1312 81273 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Performance Sub-Report.rdl 04.00.7333.1312 146272 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Task Detail.rdl 04.00.7333.1312 25224 13-Jan-2009 06:49 Not Applicable Not Applicable Case Summary Table Detail.rdl 04.00.7333.1312 59735 13-Jan-2009 06:49 Not Applicable Not Applicable Case Summary Table.rdl 04.00.7333.1312 93700 13-Jan-2009 06:49 Not Applicable Not Applicable Invoice Status Detail.rdl 04.00.7333.1312 72816 13-Jan-2009 06:49 Not Applicable Not Applicable Neglected Accounts Detail.rdl 04.00.7333.1312 89288 13-Jan-2009 06:49 Not Applicable Not Applicable Neglected Cases Detail.rdl 04.00.7333.1312 105327 13-Jan-2009 06:49 Not Applicable Not Applicable Neglected Cases.rdl 04.00.7333.1312 92453 13-Jan-2009 06:49 Not Applicable Not Applicable Products By Account.rdl 04.00.7333.1312 53835 13-Jan-2009 06:49 Not Applicable Not Applicable Products By Contact Detail.rdl 04.00.7333.1312 239011 13-Jan-2009 06:49 Not Applicable Not Applicable Products By Contact.rdl 04.00.7333.1312 54022 13-Jan-2009 06:49 Not Applicable Not Applicable Sales Pipeline Detail.rdl 04.00.7333.1312 127587 13-Jan-2009 06:49 Not Applicable Not Applicable Sales Pipeline.rdl 04.00.7333.1312 108485 13-Jan-2009 06:49 Not Applicable Not Applicable Service Activity Volume Detail.rdl 04.00.7333.1312 100792 13-Jan-2009 06:49 Not Applicable Not Applicable CRMTemplate.dot 04.00.7333.1312 52343 13-Jan-2009 06:49 Not Applicable Not Applicable CRMTemplate.dotm 04.00.7333.1312 29971 13-Jan-2009 06:49 Not Applicable Not Applicable Timesheet.js 04.00.7333.1312 35316 13-Jan-2009 06:49 Not Applicable Not Applicable INPUT.text.url.htc 04.00.7333.1312 5601 13-Jan-2009 06:49 Not Applicable Not Applicable INPUT.text.htc 04.00.7333.1312 3778 13-Jan-2009 06:49 Not Applicable Not Applicable INPUT.text.eml.htc 04.00.7333.1312 3754 13-Jan-2009 06:49 Not Applicable Not Applicable INPUT.num.htc 04.00.7333.1312 7728 13-Jan-2009 06:49 Not Applicable Not Applicable Duration.htc 04.00.7333.1312 11373 13-Jan-2009 06:49 Not Applicable Not Applicable Timeedit.htc 04.00.7333.1312 4511 13-Jan-2009 06:49 Not Applicable Not Applicable Filterentity.htc 04.00.7333.1312 19241 13-Jan-2009 06:49 Not Applicable Not Applicable Account DisTribution.rdl 04.00.7333.1312 65376 13-Jan-2009 06:49 Not Applicable Not Applicable Activities.rdl 04.00.7333.1312 60211 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Activity Status Detail.rdl 04.00.7333.1312 25361 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Activity Status Sub-Report.rdl 04.00.7333.1312 56898 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Activity Status.rdl 04.00.7333.1312 12815 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Opportunity Estimated Revenue Detail.rdl 04.00.7333.1312 21418 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Opportunity Realized Revenue Detail.rdl 04.00.7333.1312 20548 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Performance Detail Report.rdl 04.00.7333.1312 11450 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Performance.rdl 04.00.7333.1312 12844 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Placed Order Detail.rdl 04.00.7333.1312 18786 13-Jan-2009 06:49 Not Applicable Not Applicable Campaign Response Detail.rdl 04.00.7333.1312 24190 13-Jan-2009 06:49 Not Applicable Not Applicable Competitor Win Loss Details.rdl 04.00.7333.1312 78115 13-Jan-2009 06:49 Not Applicable Not Applicable Competitor Win Loss.rdl 04.00.7333.1312 48132 13-Jan-2009 06:49 Not Applicable Not Applicable Invoice Status.rdl 04.00.7333.1312 30586 13-Jan-2009 06:49 Not Applicable Not Applicable Invoice Sub-Report.rdl 04.00.7333.1312 101473 13-Jan-2009 06:49 Not Applicable Not Applicable Invoice.rdl 04.00.7333.1312 10969 13-Jan-2009 06:49 Not Applicable Not Applicable Lead Source Effectiveness.rdl 04.00.7333.1312 112073 13-Jan-2009 06:49 Not Applicable Not Applicable Neglected Accounts.rdl 04.00.7333.1312 34297 13-Jan-2009 06:49 Not Applicable Not Applicable Neglected Leads Detail.rdl 04.00.7333.1312 68717 13-Jan-2009 06:49 Not Applicable Not Applicable Neglected Leads.rdl 04.00.7333.1312 43000 13-Jan-2009 06:49 Not Applicable Not Applicable Order Sub-Report.rdl 04.00.7333.1312 104350 13-Jan-2009 06:49 Not Applicable Not Applicable Order.rdl 04.00.7333.1312 10976 13-Jan-2009 06:49 Not Applicable Not Applicable Products By Account Detail.rdl 04.00.7333.1312 241465 13-Jan-2009 06:49 Not Applicable Not Applicable Quote Sub-Report.rdl 04.00.7333.1312 108045 13-Jan-2009 06:49 Not Applicable Not Applicable Quote.rdl 04.00.7333.1312 10950 13-Jan-2009 06:49 Not Applicable Not Applicable Sales History Detail.rdl 04.00.7333.1312 117707 13-Jan-2009 06:49 Not Applicable Not Applicable Sales History.rdl 04.00.7333.1312 30968 13-Jan-2009 06:49 Not Applicable Not Applicable Service Activity Volume.rdl 04.00.7333.1312 63934 13-Jan-2009 06:49 Not Applicable Not Applicable Top Knowledge Base Articles Detail.rdl 04.00.7333.1312 87803 13-Jan-2009 06:49 Not Applicable Not Applicable Top Knowledge Base Articles.rdl 04.00.7333.1312 58638 13-Jan-2009 06:49 Not Applicable Not Applicable User Summary.rdl 04.00.7333.1312 28958 13-Jan-2009 06:49 Not Applicable Not Applicable P_GrantAccessBulkForCreate.sql 04.00.7333.1312 1906 13-Jan-2009 06:44 Not Applicable Not Applicable INPUT.text.ticker.htc 04.00.7333.1312 3322 13-Jan-2009 06:49 Not Applicable Not Applicable Microsoft.Crm.Asynchronous.DataManagement.dll 04.00.7333.1312 235360 13-Jan-2009 06:49 MD5: FEB178D5133D63857C5D4A526AFCDA71
SHA1:

6A6A84861DD7F00474645851A0C6E97EDFD41715 i386 CrmAsyncService.exe 04.00.7333.1312 157536 13-Jan-2009 06:49 MD5: 2A2BDCCB56510BC6E2708716F76D1E44
SHA1:

21A4927750AFCAEF21612F2EDBDDADA6964234C7 i386 Newimport.xml 04.00.7333.1312 3953798 13-Jan-2009 06:49 Not Applicable Not Applicable Action.js 04.00.7333.1312 44660 13-Jan-2009 06:50 Not Applicable Not Applicable Properties.aspx 04.00.7333.1312 6096 13-Jan-2009 06:50 Not Applicable Not Applicable Newimport.xml 04.00.7333.1312 3953798 13-Jan-2009 06:50 Not Applicable Not Applicable Notes.htc 04.00.7333.1312 21096 13-Jan-2009 06:50 Not Applicable Not Applicable Edit.aspx 04.00.7333.1312 105018 13-Jan-2009 06:50 Not Applicable Not Applicable Edit.aspx 04.00.7333.1312 2425 13-Jan-2009 06:50 Not Applicable Not Applicable Input.mny.htc 04.00.7333.1312 3571 13-Jan-2009 06:50 Not Applicable Not Applicable Global.css.aspx 04.00.7333.1312 6031 13-Jan-2009 06:50 Not Applicable Not Applicable Microsoft.Crm.Application.Components.STrings.dll 04.00.7333.1312 1103720 13-Jan-2009 06:50 MD5: 909407C7BA85FEAE8045347C507B38F1
SHA1: B94B17BDF3EEE73747F4737B1D66D8CA01BC8F00 i386 Microsoft.Crm.Application.Components.STrings.dll 04.00.7333.1312 1103720 13-Jan-2009 06:50 MD5: 909407C7BA85FEAE8045347C507B38F1
SHA1: B94B17BDF3EEE73747F4737B1D66D8CA01BC8F00 i386 Workflowstep.js 04.00.7333.1312 27784 13-Jan-2009 06:50 Not Applicable Not Applicable Fiscalsettings.aspx 04.00.7333.1312 8258 13-Jan-2009 06:50 Not Applicable Not Applicable Microsoft.Crm.Reporting.dll 04.00.7333.1312 87912 13-Jan-2009 06:44 MD5: 64CB03BEA72300859ECC53477801255E
SHA1: E4487646BA9FD2D5AB16225DDB4E2B822573EEB4 i386 Microsoft.Crm.Reporting.dll 04.00.7333.1312 87912 13-Jan-2009 06:50 MD5: 64CB03BEA72300859ECC53477801255E
SHA1: E4487646BA9FD2D5AB16225DDB4E2B822573EEB4 i386 Customizations.xsd 04.00.7333.1312 84564 13-Jan-2009 06:50 Not Applicable Not Applicable P_UpdateSubscriptionsForHardDeletedEntitiesWiTdDsc.sql 04.00.7333.1312 7043 13-Jan-2009 06:44 Not Applicable Not Applicable P_UpdateSubscriptionsForHardDeletedEntitiesWiTdoutDsc.sql 04.00.7333.1312 6438 13-Jan-2009 06:44 Not Applicable Not Applicable AtTributemappings.aspx 04.00.7333.1312 36923 13-Jan-2009 06:50 Not Applicable Not Applicable Util.js 04.00.7333.1312 6873 13-Jan-2009 06:50 Not Applicable Not Applicable ViewDuplicates.aspx 04.00.7333.1312 13027 13-Jan-2009 06:50 Not Applicable Not Applicable Customactivityform.aspx 04.00.7333.1312 3683 13-Jan-2009 06:50 Not Applicable Not Applicable

Read More:
Microsoft Dynamics CRM 4.0 Update Rollup 2

Microsoft Dynamics CRM 4.0 Update Rollup 1

This article contains details about Update Rollup 1 for Microsoft Dynamics CRM 4.0 and describes the hotfixes and updates that are included in the update rollup. Update Rollup 1 is available for all languages that are supported by Microsoft Dynamics CRM 4.0.

Builds and file names for the update rollup

The build number of the Update Rollup 1 packages for Microsoft Dynamics CRM 4.0 Server, Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, and Microsoft Dynamics CRM 4.0 E-mail Router is 4.0.7333.1113.

The file names for the x86-based Microsoft Dynamics CRM 4.0 Update Rollup 1 packages are as follows:

  • For the Microsoft Dynamics CRM 4.0 Server Update Rollup 1 package, the file name is CRMv4.0-KB952858-i386-Server-INTLexe.
  • For the Microsoft Dynamics CRM 4.0 client for Outlook Update Rollup 1 package, the file name is CRMv4.0-KB952858-i386-Client-INTL.exe.
  • For the Microsoft Dynamics CRM 4.0 E-mail Router Update Rollup 1 package, the file name is CRMv4.0-KB952858-i386-Router-INTL.exe.

The file names for the x64-based Microsoft Dynamics CRM 4.0 Update Rollup 1 packages are as follows:

  • For the Microsoft Dynamics CRM 4.0 Server Update Rollup 1 package, the file name is CRMv4.0-KB952858-amd64-Server-INTL.exe.
  • For the Microsoft Dynamics CRM 4.0 E-mail Router Update Rollup 1 package, the file name is CRMv4.0-KB952858-amd64-Router-INTL.exe.

Uninstall information

Microsoft Dynamics CRM 4.0 Update Rollup 1 can be uninstalled. However, you should back up your databases before you install Microsoft Dynamics CRM 4.0 Update Rollup 1.

Install the latest updates to Microsoft Dynamics CRM 4.0 Help

In addition to the functional improvements and fixes in this update rollup, a separate update to Microsoft Dynamics CRM 4.0 Help is also available in all supported languages. We encourage you to install the latest updates to Microsoft Dynamics CRM 4.0 Help.

For more information and installation instructions, click the following article number to view the article in the Microsoft Knowledge Base:

955921

(http://support.microsoft.com/kb/955921/
)

An update to the Help files for Microsoft Dynamics CRM 4.0 was released on September 26, 2008

Caution about exporting and importing customizations

When customizations are exported from Microsoft Dynamics CRM 4.0 Server, we do not encourage you to import the customizations to Microsoft Dynamics CRM 4.0 Server in the following scenarios:

  • The server from which you are exporting customizations does not have Microsoft Dynamics CRM 4.0 Update Rollup 1 installed. However, the server to which you are importing the customizations has Microsoft Dynamics CRM 4.0 Update Rollup 1 installed.
  • The server from which you are exporting customizations has Microsoft Dynamics CRM 4.0 Update Rollup 1 installed. However, the server to which you are importing the customizations does not have Microsoft Dynamics CRM 4.0 Update Rollup 1 installed.

Key issues that are fixed in Microsoft Dynamics CRM 4.0 Update Rollup 1

For more information about key issues that are fixed in Update Rollup 1, click the following article numbers to view the articles in the Microsoft Knowledge Base:

957792

(http://support.microsoft.com/kb/957792/
)

Error message when you try to import an organization to Microsoft Dynamics CRM 4.0: “Error| Import Organization (Name=Company_Name, Id=OrganizationID) failed”

957701

(http://support.microsoft.com/kb/957701/
)

A workflow stays in the In Progress or Waiting status when you run the workflow in Microsoft Dynamics CRM 4.0

952046

(http://support.microsoft.com/kb/952046/
)

The Microsoft Dynamics CRM 4.0 client for Outlook may stop responding when other Outlook add-ins are also installed on the computer

956129

(http://support.microsoft.com/kb/956129/
)

You may receive an error message when you try to save an appointment, promote an e-mail message, or run the E-mail Router in Microsoft Dynamics CRM 4.0

954811

(http://support.microsoft.com/kb/954811/
)

Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open on a Microsoft Dynamics CRM 4.0 server

955234

(http://support.microsoft.com/kb/955234/
)

The changes that you made in offline mode are lost when you go online in the Microsoft Dynamics CRM 4.0 client for Outlook

949564

(http://support.microsoft.com/kb/949564/
)

Windows Internet Explorer stops responding when you edit the working hours for a user in Microsoft Dynamics CRM 4.0

956805

(http://support.microsoft.com/kb/956805/
)

Error message when you edit an order that has the price locked in Microsoft Dynamics CRM 4.0: “Crm Exception: Message: The product and the unit cannot be updated while the entity is locked., ErrorCode: -2147206371″

956869

(http://support.microsoft.com/kb/956869/
)

Error message when you create a new organization or import an organization in Microsoft Dynamics CRM 4.0: “Service msftesql was not found on computer ‘Computer_name’”

954349

(http://support.microsoft.com/kb/954349/
)

You cannot select a price list even though a Price List lookup button exists in the Create Entity form or in the Update Entity form in Microsoft Dynamics CRM 4.0

954800

(http://support.microsoft.com/kb/954800/
)

Microsoft Outlook stops responding when you open, close, reply to, or forward e-mail messages in the Microsoft Dynamics CRM 4.0 client for Outlook

952724

(http://support.microsoft.com/kb/952724/
)

You cannot view any e-mail messages in the folders after you install the Microsoft Dynamics CRM 4.0 On-Premise client for Outlook

952925

(http://support.microsoft.com/kb/952925/
)

Error message when you try to add a user to Microsoft Dynamics CRM 4.0 from a trusted domain: “An error has occurred. Try this action again”

951718

(http://support.microsoft.com/kb/951718/
)

You receive script error messages when you browse through pages under the Microsoft Dynamics CRM folder in the Microsoft Dynamics CRM 4.0 client for Outlook

955049

(http://support.microsoft.com/kb/955049/
)

Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook: “Failed move data for entity ‘Saved View’ during action Insert, countRows=13″

948121

(http://support.microsoft.com/kb/948121/
)

Outlook may stop responding when you exit Outlook, go offline in the Microsoft Dynamics CRM 4.0 client for Outlook, or go online in the Microsoft Dynamics CRM 4.0 client for Outlook

951884

(http://support.microsoft.com/kb/951884/
)

The Microsoft.crm.Application.Hoster.exe service stops running when you run the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access

948043

(http://support.microsoft.com/kb/948043/
)

You cannot import the customizations from a Microsoft Dynamics CRM 4.0 system that you upgraded to another Microsoft Dynamics CRM 4.0 system that you also upgraded

948045

(http://support.microsoft.com/kb/948045/
)

Outlook stops responding when you track an Outlook contact in the Microsoft Dynamics CRM 4.0 client for Outlook

948155

(http://support.microsoft.com/kb/948155/
)

A date or a time may not be converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

948172

(http://support.microsoft.com/kb/948172/
)

Error message when you delete a queue item from a queue in Microsoft Dynamics CRM 4.0: “Record is unavailable”

951179

(http://support.microsoft.com/kb/951179/
)

Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access: “Failed move data for entity”

949141

(http://support.microsoft.com/kb/949141/
)

Error message when you click “View in CRM” after you create an appointment in the Microsoft Dynamics CRM 4.0 client for Outlook: “At least one recipient could not be resolved to a record in the system”

954916

(http://support.microsoft.com/kb/954916/
)

Error message when you print an activity from the Activities view in Microsoft Dynamics CRM 4.0: “Error: ‘LOCID_UI_DIR’ is undefined”

950175

(http://support.microsoft.com/kb/950175/
)

You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded

950680

(http://support.microsoft.com/kb/950680/
)

The workflow rules no longer run when you use the Deployment Manager Import Organization Wizard to import an organization in Microsoft Dynamics CRM 4.0

953905

(http://support.microsoft.com/kb/953905/
)

An update is available for the time zone and daylight saving time changes in Microsoft Dynamics CRM 4.0 and in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook

951300

(http://support.microsoft.com/kb/951300/
)

The Full-Text Search feature cannot find Microsoft Knowledge Base articles and the status of some contracts cannot be set to Expire when you run the Microsoft Dynamics CRM 4.0 Deployment Manager

952019

(http://support.microsoft.com/kb/952019/
)

The Microsoft Dynamics CRM 4.0 E-Mail Router service stops processing e-mail messages after a specific period of time

Complete list of issues that are fixed in Update Rollup 1 for Microsoft Dynamics CRM 4.0

For more information about any of the issues that are fixed in Update Rollup 1, click the following article numbers to view the articles in the Microsoft Knowledge Base:

957701

(http://support.microsoft.com/kb/957701/
)

A workflow stays in the In Progress or Waiting status when you run the workflow in Microsoft Dynamics CRM 4.0

955056

(http://support.microsoft.com/kb/955056/
)

The “Mail Merge” function in Microsoft Dynamics CRM 4.0 transfers special characters incorrectly to Microsoft Word

954673

(http://support.microsoft.com/kb/954673/
)

The e-mail message is not sent after you finish the Create Quick Campaign Wizard in Microsoft Dynamics CRM 4.0

953291

(http://support.microsoft.com/kb/953291/
)

You cannot use the SetFocus() function to retain focus in a field in Microsoft Dynamics CRM 4.0

954549

(http://support.microsoft.com/kb/954549/
)

Internet e-mail messages that contain dangerous or nonprintable characters in the Subject line are sent directly to the Microsoft Dynamics CRM forward mailbox when you use Microsoft Dynamics CRM 4.0 client for Outlook

953905

(http://support.microsoft.com/kb/953905/
)

An update is available for the time zone and daylight saving time changes in Microsoft Dynamics CRM 4.0 and in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook

957703

(http://support.microsoft.com/kb/957703/
)

The Microsoft Dynamics CRM 4.0 client for Outlook stops responding when you change an option in the Options dialog box

953284

(http://support.microsoft.com/kb/953284/
)

When you send an e-mail message in the Microsoft Dynamics CRM 4.0 client for Outlook, the message remains in the “In progress” folder of the “My work” queue

955286

(http://support.microsoft.com/kb/955286/
)

Deployment Manager stops responding when you open Server Manager in Deployment Manager in Microsoft Dynamics CRM 4.0

956805

(http://support.microsoft.com/kb/956805/
)

Error message when you edit an order that has the price locked in Microsoft Dynamics CRM 4.0: “Crm Exception: Message: The product and the unit cannot be updated while the entity is locked., ErrorCode: -2147206371″

950521

(http://support.microsoft.com/kb/950521/
)

An English-language MSN Money Web page opens when you double-click a URL that includes a Japanese ticker symbol or a Chinese ticker symbol in Microsoft Dynamics CRM 4.0

955065

(http://support.microsoft.com/kb/955065/
)

You may experience layout issues or formatting issues when you run a report in some versions of Microsoft Dynamics CRM 4.0

952733

(http://support.microsoft.com/kb/952733/
)

Changes to the contact data filter do not synchronize with a user’s Outlook contacts in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook

951640

(http://support.microsoft.com/kb/951640/
)

Error message when you view a workflow in Microsoft Dynamics CRM 4.0: “The requested record was not found or you do not have sufficient permissions to view it”

954655

(http://support.microsoft.com/kb/954655/
)

Microsoft Dynamics CRM 4.0 does not perform a uniqueness check on a product number after you add a custom attribute to a Product entity

952979

(http://support.microsoft.com/kb/952979/
)

Error message when you use the Advanced Find function to view saved views in Microsoft Dynamics CRM 4.0: “There was an error in showing this linked entity”

957792

(http://support.microsoft.com/kb/957792/
)

Error message when you try to import an organization to Microsoft Dynamics CRM 4.0: “Error| Import Organization (Name=Company_Name, Id=OrganizationID) failed”

952311

(http://support.microsoft.com/kb/952311/
)

Error message when you click the Refresh list button on a grid of a view in Microsoft Dynamics CRM 4.0: “Order by columns do not match those in paging”

949564

(http://support.microsoft.com/kb/949564/
)

Windows Internet Explorer stops responding when you edit the working hours for a user in Microsoft Dynamics CRM 4.0

956585

(http://support.microsoft.com/kb/956585/
)

Error message when you install Microsoft Dynamics CRM 4.0: “System.Exception: Action Microsoft.Crm.Setup.Server.InstallConfigDatabaseAction failed”

951549

(http://support.microsoft.com/kb/951549/
)

Error message when you try to remove a manager from a user in Microsoft Dynamics CRM 4.0: “An error has occurred”

951065

(http://support.microsoft.com/kb/951065/
)

Error message when you try to use the Advanced Find function to add contacts to a marketing list in Microsoft Dynamics CRM 4.0: “An error has occurred”

953099

(http://support.microsoft.com/kb/953099/
)

A workflow is triggered unexpectedly in Microsoft Dynamics CRM 4.0

952874

(http://support.microsoft.com/kb/952874/
)

An automatically generated invoice number is one character short when you create an invoice in Microsoft Dynamics CRM 4.0

954917

(http://support.microsoft.com/kb/954917/
)

You cannot create a follow-up activity if you set the “Assign to” field to a queue in Microsoft Dynamics CRM 4.0

950430

(http://support.microsoft.com/kb/950430/
)

You can submit a Microsoft Dynamics CRM 4.0 form even if a required lookup field does not contain a valid value

950475

(http://support.microsoft.com/kb/950475/
)

The Status Reason value of an appointment record is changed to a default value when you run the Dismiss function on a tracked Outlook calendar reminder in Microsoft Dynamics CRM 4.0

948530

(http://support.microsoft.com/kb/948530/
)

An update of Microsoft Dynamics CRM 4.0 does not change the Microsoft Dynamics CRM database if you install the MUI Pack on a computer that runs Microsoft Dynamics CRM 4.0

953340

(http://support.microsoft.com/kb/953340/
)

E-mail messages from a CRM user to a queue are not delivered in Microsoft Dynamics CRM 4.0

955247

(http://support.microsoft.com/kb/955247/
)

Error message when you try to close an opportunity in Microsoft Dynamics CRM 4.0: “A validation error occurred. The length of the ‘subject’ attribute of the ‘opportunityclose’ entity exceeded the maximum allowed length of ’100′”

954811

(http://support.microsoft.com/kb/954811/
)

Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open on a Microsoft Dynamics CRM 4.0 server

954256

(http://support.microsoft.com/kb/954256/
)

Error message when you schedule a service activity that involves equipment or a facility in Microsoft Dynamics CRM 4.0: “At least one recipient does not have an e-mail address or is marked as ‘Do Not Allow’ e-mail”

953842

(http://support.microsoft.com/kb/953842/
)

Error message when you try to convert an existing lead in some quick campaign responses to entities in Microsoft Dynamics CRM 4.0: “The requested record was not found or you do not have sufficient permissions to view it”

952046

(http://support.microsoft.com/kb/952046/
)

The Microsoft Dynamics CRM 4.0 client for Outlook may stop responding when other Outlook add-ins are also installed on the computer

955234

(http://support.microsoft.com/kb/955234/
)

The changes that you made in offline mode are lost when you go online in the Microsoft Dynamics CRM 4.0 client for Outlook

954349

(http://support.microsoft.com/kb/954349/
)

You cannot select a price list even though a Price List lookup button exists in the Create Entity form or in the Update Entity form in Microsoft Dynamics CRM 4.0

951309

(http://support.microsoft.com/kb/951309/
)

Labels are not translated as expected after you import labels into Microsoft Dynamics CRM 4.0

956129

(http://support.microsoft.com/kb/956129/
)

You may receive an error message when you try to save an appointment, promote an e-mail message, or run the E-mail Router in Microsoft Dynamics CRM 4.0

950414

(http://support.microsoft.com/kb/950414/
)

Error message when you promote an e-mail message in the Microsoft Dynamics CRM 4.0 client for Outlook: “An error occurred while promoting a Microsoft CRM e-mail message” Error message when you promote an e-mail message in the Microsoft Dynamics CRM 4.0 client for Outlook: “An error occurred while promoting a Microsoft CRM e-mail message”

947818

(http://support.microsoft.com/kb/947818/
)

A field that does not have a name appears on the Non-Event Dependencies tab in the Form Properties dialog box after you create a new custom entity in Microsoft Dynamics CRM 4.0

949719

(http://support.microsoft.com/kb/949719/
)

Error message when you track a received e-mail message or when you send a tracked e-mail message in Microsoft Dynamics CRM 4.0: “An error occurred promoting this item to Microsoft Dynamics CRM”

950006

(http://support.microsoft.com/kb/950006/
)

An e-mail activity is not added to a case when you convert the e-mail activity to a case in Microsoft Dynamics CRM 4.0

952925

(http://support.microsoft.com/kb/952925/
)

Error message when you try to add a user to Microsoft Dynamics CRM 4.0 from a trusted domain: “An error has occurred. Try this action again”

951477

(http://support.microsoft.com/kb/951477/
)

Error message when you run the “Send Direct E-mail” functionality by using a user-defined query in Microsoft Dynamics CRM 4.0: “Either you do not have access to the record or the record does not exist”

950202

(http://support.microsoft.com/kb/950202/
)

The translated labels disappear when you add a new value to a picklist field of an attribute for an entity in Microsoft Dynamics CRM 4.0

951274

(http://support.microsoft.com/kb/951274/
)

Error message when you try to import an organization into Microsoft Dynamics CRM 4.0: “Exception System.DirectoryServices.DirectoryServicesCOMException (0×80072030): There is no such object on the server”

951319

(http://support.microsoft.com/kb/951319/
)

You receive error messages when you create an appointment in Microsoft Dynamics CRM 4.0

950886

(http://support.microsoft.com/kb/950886/
)

Error message when you start the report wizard or when you perform the Bulk Import activity in Microsoft Dynamics CRM 4.0: “The logged on user does not have the appropriate security permissions to view these records or perform the specific action”

951502

(http://support.microsoft.com/kb/951502/
)

You cannot open an e-mail message that is sent from a Microsoft Dynamics CRM 4.0 user

953185

(http://support.microsoft.com/kb/953185/
)

The Resume function does not work as expected when you run the function for the Update Contract States job in the Turkish version of Microsoft Dynamics CRM 4.0

948008

(http://support.microsoft.com/kb/948008/
)

A new follow-up activity is still owned by the original user after you change the user in Microsoft Dynamics CRM 4.0

952149

(http://support.microsoft.com/kb/952149/
)

The Male label and the Female label are translated incorrectly in the Czech version of Microsoft Dynamics CRM 4.0

951252

(http://support.microsoft.com/kb/951252/
)

One or more customizations may be unexpectedly deleted on a report when you use the report wizard to modify the report in Microsoft Dynamics CRM 4.0

951919

(http://support.microsoft.com/kb/951919/
)

A workflow rule does not continue even though the “Wait” conditions are met in Microsoft Dynamics CRM 4.0

949068

(http://support.microsoft.com/kb/949068/
)

The Regarding field in an e-mail activity contains no value when you use a template that contains a Regarding field in Microsoft Dynamics CRM 4.0

948876

(http://support.microsoft.com/kb/948876/
)

Internet Explorer stops responding when you use the Microsoft Dynamics CRM 4.0 Web client to save or to send an e-mail message that has a large body

948604

(http://support.microsoft.com/kb/948604/
)

Error message when you try to provision a language in Microsoft Dynamics CRM 4.0: “Cannot insert duplicate key row in object ‘dbo.LocalizedLabel’ with unique index ‘ndx_LocalizedLabel_ForSingleSelect’”

948035

(http://support.microsoft.com/kb/948035/
)

FIX: The “New Record” button and the “Add Existing Record” button are missing in Microsoft Dynamics CRM 4.0

952019

(http://support.microsoft.com/kb/952019/
)

The Microsoft Dynamics CRM 4.0 E-Mail Router service stops processing e-mail messages after a specific period of time

952115

(http://support.microsoft.com/kb/952115/
)

The dynamic value fields contain no content when you use an e-mail template to send a direct e-mail message in Microsoft Dynamics CRM 4.0

950374

(http://support.microsoft.com/kb/950374/
)

Text appears in a single line when you open the Preview page for an activity in Microsoft Dynamics CRM 4.0

954916

(http://support.microsoft.com/kb/954916/
)

Error message when you print an activity from the Activities view in Microsoft Dynamics CRM 4.0: “Error: ‘LOCID_UI_DIR’ is undefined”

948843

(http://support.microsoft.com/kb/948843/
)

You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0

948126

(http://support.microsoft.com/kb/948126/
)

Not all workflows are displayed in a lookup window for the relationships of an account in Microsoft Dynamics CRM 4.0

947978

(http://support.microsoft.com/kb/947978/
)

Some string variables are not passed to a custom Web form after you set a custom Web page as the default home page in Microsoft Dynamics CRM 4.0

955049

(http://support.microsoft.com/kb/955049/
)

Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook: “Failed move data for entity ‘Saved View’ during action Insert, countRows=13″

952815

(http://support.microsoft.com/kb/952815/
)

Error message when you run an Advanced Find query in Microsoft Dynamics CRM 4.0: “Microsoft CRM Unhandled Error Details: Server Error in ‘/’ Application”

949732

(http://support.microsoft.com/kb/949732/
)

A bit type field is unexpectedly set back to the default value when you run a workflow rule to update some other fields of a record in Microsoft Dynamics CRM 4.0

954498

(http://support.microsoft.com/kb/954498/
)

The marketing list still contains the members that you want to remove when you click Update Marketing List in the Manage Members page in Microsoft Dynamics CRM 4.0

951206

(http://support.microsoft.com/kb/951206/
)

A FetchXML statement that contains the statement may return incorrect data or incorrect data in Microsoft Dynamics CRM 4.0

951301

(http://support.microsoft.com/kb/951301/
)

Error message when you try to go offline in Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access: “A SQL Server error occurred. Try this action again due to configured cascading”

951718

(http://support.microsoft.com/kb/951718/
)

You receive script error messages when you browse through pages under the Microsoft Dynamics CRM folder in the Microsoft Dynamics CRM 4.0 client for Outlook

950088

(http://support.microsoft.com/kb/950088/
)

E-mail messages are not sent from Outlook Web Access, from Outlook Mobile Access, or from Outlook Rules after you open the Microsoft Dynamics CRM 4.0 client for Outlook

952945

(http://support.microsoft.com/kb/952945/
)

The Privacy tab on the Set Personal Options page does not contain a link to the error reporting privacy statement in Microsoft Dynamics CRM 4.0

952547

(http://support.microsoft.com/kb/952547/
)

A record moves to the bottom of the grid area if you expand the preview section of the record in Microsoft Dynamics CRM 4.0

951538

(http://support.microsoft.com/kb/951538/
)

The value in the Actual End column is incorrect in the “My Received E-mails” view in the E-mail type activities list in Microsoft Dynamics CRM 4.0

950154

(http://support.microsoft.com/kb/950154/
)

Error message when you change the Parent Account field in an opportunity form in Microsoft Dynamics CRM 4.0: “No Attribute”

949925

(http://support.microsoft.com/kb/949925/
)

A service case is not assigned to a user when you click Assign in Microsoft Dynamics CRM 4.0

950229

(http://support.microsoft.com/kb/950229/
)

Error message when you try to add a product to an opportunity in Microsoft Dynamics CRM 4.0: “An error occurred during pricing of a detail line item”

954800

(http://support.microsoft.com/kb/954800/
)

Microsoft Outlook stops responding when you open, close, reply to, or forward e-mail messages in the Microsoft Dynamics CRM 4.0 client for Outlook

952673

(http://support.microsoft.com/kb/952673/
)

Error message when you try to open a Calendar view in Microsoft Dynamics CRM 4.0: “Event Journaling Invalid Recipient Type”

951300

(http://support.microsoft.com/kb/951300/
)

The Full-Text Search feature cannot find Microsoft Knowledge Base articles and the status of some contracts cannot be set to Expire when you run the Microsoft Dynamics CRM 4.0 Deployment Manager

948043

(http://support.microsoft.com/kb/948043/
)

You cannot import the customizations from a Microsoft Dynamics CRM 4.0 system that you upgraded to another Microsoft Dynamics CRM 4.0 system that you also upgraded

951098

(http://support.microsoft.com/kb/951098/
)

The Year view of the MiniCalendar view does not display the data correctly if you click to select the “Show week number in Calendar views” check box on the Customer Regional Options – Personal Options form in Microsoft Dynamics CRM 4.0

948588

(http://support.microsoft.com/kb/948588/
)

Error message when you import customizations in Microsoft Dynamics CRM 4.0: “Failure: bulkoperation: Invalid Argument”

948172

(http://support.microsoft.com/kb/948172/
)

Error message when you delete a queue item from a queue in Microsoft Dynamics CRM 4.0: “Record is unavailable”

950680

(http://support.microsoft.com/kb/950680/
)

The workflow rules no longer run when you use the Deployment Manager Import Organization Wizard to import an organization in Microsoft Dynamics CRM 4.0

951884

(http://support.microsoft.com/kb/951884/
)

The Microsoft.crm.Application.Hoster.exe service stops running when you run the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access

952576

(http://support.microsoft.com/kb/952576/
)

The “RetrieveTeamsSystemUserResponse” class does not return all attributes in Microsoft Dynamics CRM 4.0

948746

(http://support.microsoft.com/kb/948746/
)

Error message when you execute a plug-in on a nondefault organization instance in Microsoft Dynamics CRM 4.0: “The request failed with HTTP status 401 unauthorized”

950175

(http://support.microsoft.com/kb/950175/
)

You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded

951690

(http://support.microsoft.com/kb/951690/
)

An e-mail activity does not appear in the Preview page when you try to preview the e-mail activity in Microsoft Dynamics CRM 4.0

947860

(http://support.microsoft.com/kb/947860/
)

FIX: Error message when you use the Response messages of the SetStateEmailRequest object to set e-mail messages to Completed in Microsoft Dynamics CRM 4.0: “Crm Exception: Message: The specified sender type is not supported”

949347

(http://support.microsoft.com/kb/949347/
)

The “Move Up” button and the “Move Down” button are not available when you open the Attribute page for a bit type attribute in Microsoft Dynamics CRM 4.0

956720

(http://support.microsoft.com/kb/956720/
)

The scheduled due time of an activity is unexpectedly changed to “12:00 AM” after you specify a snooze time or you dismiss the activity in a reminder in the Microsoft Dynamics CRM 4.0 client for Outlook

949569

(http://support.microsoft.com/kb/949569/
)

The Duplicate Detection function cannot detect duplicate records when you use a pre-update plug-in assembly in the update process in Microsoft Dynamics CRM 4.0

948002

(http://support.microsoft.com/kb/948002/
)

The started time and the completed time are incorrect in workflows on an entity record in Microsoft Dynamics CRM 4.0

948121

(http://support.microsoft.com/kb/948121/
)

Outlook may stop responding when you exit Outlook, go offline in the Microsoft Dynamics CRM 4.0 client for Outlook, or go online in the Microsoft Dynamics CRM 4.0 client for Outlook

948298

(http://support.microsoft.com/kb/948298/
)

The records list in the Look Up Records dialog box is not filtered by a new contact in Microsoft Dynamics CRM 4.0

951268

(http://support.microsoft.com/kb/951268/
)

The decimal separator that you specify in the user settings in a non-English version of Microsoft Dynamics CRM 3.0 unexpectedly changes after you upgrade to Microsoft Dynamics CRM 4.0

948629

(http://support.microsoft.com/kb/948629/
)

Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access: “Failed move data for entity ‘Plug-in Assembly’ during action Insert, countRows=Number”

956869

(http://support.microsoft.com/kb/956869/
)

Error message when you create a new organization or import an organization in Microsoft Dynamics CRM 4.0: “Service msftesql was not found on computer ‘Computer_name’”

948157

(http://support.microsoft.com/kb/948157/
)

Error message when you create a new record or open an existing record in Microsoft Dynamics CRM 4.0: “Invalid Argument”

951174

(http://support.microsoft.com/kb/951174/
)

The content in the Notes tab may not be displayed when you click the Notes tab in an entity page in Microsoft Dynamics CRM 4.0

947401

(http://support.microsoft.com/kb/947401/
)

Error message when you import customizations to another Microsoft Dynamics CRM 4.0 organization: “Identifiers cannot be more than 50 characters long”

948005

(http://support.microsoft.com/kb/948005/
)

The OnSave event code or the OnLoad event code is not triggered after you modify a step in a workflow rule in Microsoft Dynamics CRM 4.0

952724

(http://support.microsoft.com/kb/952724/
)

You cannot view any e-mail messages in the folders after you install the Microsoft Dynamics CRM 4.0 On-Premise client for Outlook

948770

(http://support.microsoft.com/kb/948770/
)

Microsoft Dynamics CRM 4.0 may close unexpectedly when you click the lookup button in a customer type field that triggers the OnChange event

948045

(http://support.microsoft.com/kb/948045/
)

Outlook stops responding when you track an Outlook contact in the Microsoft Dynamics CRM 4.0 client for Outlook

949141

(http://support.microsoft.com/kb/949141/
)

Error message when you click “View in CRM” after you create an appointment in the Microsoft Dynamics CRM 4.0 client for Outlook: “At least one recipient could not be resolved to a record in the system”

948155

(http://support.microsoft.com/kb/948155/
)

A date or a time may not be converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0

948122

(http://support.microsoft.com/kb/948122/
)

The collection of installed localized labels is incomplete when you use the Microsoft Dynamics CRM 4.0 metadata Web service to retrieve the collection

951179

(http://support.microsoft.com/kb/951179/
)

Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access: “Failed move data for entity”

949086

(http://support.microsoft.com/kb/949086/
)

You receive Outlook sync messages when you view a shared calendar or a shared contacts folder in Microsoft Dynamics CRM 4.0 client for Outlook

951849

(http://support.microsoft.com/kb/951849/
)

Error message when you run the Microsoft Dynamics CRM 4.0 E-mail Router service on a computer that has multi-core processors: “An item with the same key has already been added”

952018

(http://support.microsoft.com/kb/952018/
)

A POP3 provider delivers hundreds of copies of the same e-mail messages to a Microsoft Dynamics CRM 4.0 database

Hotfixes and updates that you have to manually enable or configure

Microsoft Dynamics CRM 4.0 Update Rollup 1 contains the following hotfixes and updates that you have to manually enable or configure. To enable or configure these hotfixes on the server that is running Microsoft Dynamics CRM 4.0, follow the instructions in the following Microsoft Knowledge Base articles:

948843

(http://support.microsoft.com/kb/948843/
)

You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0

950175

(http://support.microsoft.com/kb/950175/
)

You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded

950542

(http://support.microsoft.com/kb/950542/
)

Synchronous plug-ins do not respond to the events that are triggered in Microsoft Dynamics CRM 4.0

953340

(http://support.microsoft.com/kb/953340/
)

E-mail messages from a CRM user to a queue are not delivered in Microsoft Dynamics CRM 4.0

954811

(http://support.microsoft.com/kb/954811/
)

Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open on a Microsoft Dynamics CRM 4.0 server

Rollup update information

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image

Download the 952858 package now.

(http://www.microsoft.com/downloads/details.aspx?FamilyId=57C6267B-3B13-49DD-BFED-3CC83633AEA7)

Release Date: November 24, 2008

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/
)

How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To install this update rollup, you must have Microsoft Dynamics CRM 4.0 installed.

Removal information

Microsoft Dynamics CRM 4.0 Update Rollup 1 can be uninstalled by using the Add or Remove Programs tool. However, you should back up your databases before you install Microsoft Dynamics CRM 4.0 Update Rollup 1.

Restart requirement

If you are prompted, restart the computer after you install the update.

File information

The file information for the x86-based versions and the x64-based versions are the same.

Microsoft Dynamics CRM 4.0 client for Outlook

Collapse this tableExpand this table

File name File version Date
Action.js 4.0.7333.1113 10/15/2008
Appgrid_defaultdata.htc 4.0.7333.1113 10/15/2008
Controls.css.aspx 4.0.7333.1113 10/15/2008
CRMABP32.dll 4.0.7333.1113 10/15/2008
Crmaddin.dll 4.0.7333.1113 10/15/2008
CrmCore.dll 4.0.7333.1113 10/15/2008
CRMTemplate.dot 4.0.7333.1113 10/15/2008
CRMTemplate.dotm 4.0.7333.1113 10/15/2008
Date.js 4.0.7333.1113 10/15/2008
Dlg_assignqueue.aspx 4.0.7333.1113 10/15/2008
Duration.htc 4.0.7333.1113 10/15/2008
Encodedecode.js 4.0.7333.1113 10/15/2008
Filterentity.htc 4.0.7333.1113 10/15/2008
Form.crm.htc 4.0.7333.1113 10/15/2008
Grid.htc 4.0.7333.1113 10/15/2008
Img.lu.htc 4.0.7333.1113 10/15/2008
Input.num.htc 4.0.7333.1113 10/15/2008
Input.text.eml.htc 4.0.7333.1113 10/15/2008
Input.text.htc 4.0.7333.1113 10/15/2008
Input.text.ticker.htc 4.0.7333.1113 10/15/2008
Input.text.url.htc 4.0.7333.1113 10/15/2008
Messagebody.htc 4.0.7333.1113 10/15/2008
Microsoft.Crm.Admin.AdminService.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.Application.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.Core.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.Platform.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.Sdk.FormControls.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.UI.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Hoster.exe 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Outlook.Components.Platform.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Outlook.OfflineSync.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Outlook.Pages.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.DataUpgrade.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.MetadataService.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.ObjectModel.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Platform.Sdk.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Platform.Server.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Sdk.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Setup.DatabaseInstaller.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Tools.ImportExportPublish.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.WebServices.dll 4.0.7333.1113 10/15/2008
Nav.htc 4.0.7333.1113 10/15/2008
Notectrl.htc 4.0.7333.1113 10/15/2008
P_GrantAccessBulkForCreate.sql 4.0.7333.1113 10/15/2008
Personalsettings.aspx 4.0.7333.1113 10/15/2008
Presence.htc 4.0.7333.1113 10/15/2008
Select.picklist.htc 4.0.7333.1113 10/15/2008
Slugsupport.htc 4.0.7333.1113 10/15/2008
Table.dtm.htc 4.0.7333.1113 10/15/2008
Timeedit.htc 4.0.7333.1113 10/15/2008
Timesheet.js 4.0.7333.1113 10/15/2008

Microsoft Dynamics CRM 4.0 Data Migration

Collapse this tableExpand this table

File name File version Date
Microsoft.Crm.Application.Components.Platform.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Outlook.Pages.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.dll 4.0.7333.1113 10/15/2008

Exchange
server

Collapse this tableExpand this table

File name File version Date
Microsoft.Crm.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Setup.Exchange.exe 4.0.7333.1113 10/15/2008
Microsoft.Crm.Tools.EmailAgent.exe 4.0.7333.1113 10/15/2008
Microsoft.Crm.Tools.EmailProviders.dll 4.0.7333.1113 10/15/2008

Multilingual User Interface Pack (MUI)

Collapse this tableExpand this table

File name File version Date
Contact.xml 4.0.7333.1113 10/15/2008

Microsoft Dynamics CRM 4.0 Server

Collapse this tableExpand this table

File name File version Date
Account Distribution Detail.rdl 4.0.7333.1113 10/15/2008
Account Distribution.rdl 4.0.7333.1113 10/15/2008
Account Overview Sub-Report.rdl 4.0.7333.1113 10/15/2008
Account Overview.rdl 4.0.7333.1113 10/15/2008
Account Summary Sub-Report.rdl 4.0.7333.1113 10/15/2008
Account Summary.rdl 4.0.7333.1113 10/15/2008
action.js 4.0.7333.1113 10/15/2008
Activities.rdl 4.0.7333.1113 10/15/2008
ActivitiesDetail.rdl 4.0.7333.1113 10/15/2008
Appgrid_defaultdata.htc 4.0.7333.1113 10/15/2008
Campaign Activity Status Detail.rdl 4.0.7333.1113 10/15/2008
Campaign Activity Status Sub-Report.rdl 4.0.7333.1113 10/15/2008
Campaign Activity Status.rdl 4.0.7333.1113 10/15/2008
Campaign Comparison.rdl 4.0.7333.1113 10/15/2008
Campaign Opportunity Estimated Revenue Detail.rdl 4.0.7333.1113 10/15/2008
Campaign Opportunity Realized Revenue Detail.rdl 4.0.7333.1113 10/15/2008
Campaign Performance Detail Report.rdl 4.0.7333.1113 10/15/2008
Campaign Performance Sub-Report.rdl 4.0.7333.1113 10/15/2008
Campaign Performance.rdl 4.0.7333.1113 10/15/2008
Campaign Placed Order Detail.rdl 4.0.7333.1113 10/15/2008
Campaign Response Detail.rdl 4.0.7333.1113 10/15/2008
Campaign Task Detail.rdl 4.0.7333.1113 10/15/2008
Case Summary Table Detail.rdl 4.0.7333.1113 10/15/2008
Case Summary Table.rdl 4.0.7333.1113 10/15/2008
Competitor Win Loss Details.rdl 4.0.7333.1113 10/15/2008
Competitor Win Loss.rdl 4.0.7333.1113 10/15/2008
Controls.css.aspx 4.0.7333.1113 10/15/2008
CrmCore.dll 4.0.7333.1113 10/15/2008
CRMTemplate.dot 4.0.7333.1113 10/15/2008
CRMTemplate.dotm 4.0.7333.1113 10/15/2008
Database.hotfix 4.0.7333.1113 10/15/2008
Date.js 4.0.7333.1113 10/15/2008
Dlg_assignqueue.aspx 4.0.7333.1113 10/15/2008
Duration.htc 4.0.7333.1113 10/15/2008
Edit.aspx 4.0.7333.1113 10/15/2008
Encodedecode.js 4.0.7333.1113 10/15/2008
Entityform.aspx 4.0.7333.1113 10/15/2008
FetchBuilder.js 4.0.7333.1113 10/15/2008
Filterentity.htc 4.0.7333.1113 10/15/2008
Form.crm.htc 4.0.7333.1113 10/15/2008
Grid.htc 4.0.7333.1113 10/15/2008
Img.lu.htc 4.0.7333.1113 10/15/2008
Input.num.htc 4.0.7333.1113 10/15/2008
Input.text.eml.htc 4.0.7333.1113 10/15/2008
Input.text.htc 4.0.7333.1113 10/15/2008
Input.text.ticker.htc 4.0.7333.1113 10/15/2008
Input.text.url.htc 4.0.7333.1113 10/15/2008
Invoice Status Detail.rdl 4.0.7333.1113 10/15/2008
Invoice Status.rdl 4.0.7333.1113 10/15/2008
Invoice Sub-Report.rdl 4.0.7333.1113 10/15/2008
Invoice.rdl 4.0.7333.1113 10/15/2008
Lead Source Effectiveness.rdl 4.0.7333.1113 10/15/2008
Messagebody.htc 4.0.7333.1113 10/15/2008
Microsoft.Crm.Admin.AdminService.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.Application.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.Core.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.Platform.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.Sdk.FormControls.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Components.UI.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Application.Pages.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Asynchronous.DataManagement.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Asynchronous.System.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Asynchronous.Workflow.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.DataUpgrade.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.MetadataService.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.ObjectModel.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Platform.Sdk.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Platform.Server.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Sdk.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Setup.DatabaseInstaller.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Setup.Server.exe 4.0.7333.1113 10/15/2008
Microsoft.Crm.Setup.Server.Utility.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Tools.Admin.DMSnapin.resources.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Tools.Admin.DMSnapinLib.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Tools.ImportExportPublish.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.Upgrade.Customization.dll 4.0.7333.1113 10/15/2008
Microsoft.Crm.WebServices.dll 4.0.7333.1113 10/15/2008
Nav.htc 4.0.7333.1113 10/15/2008
Neglected Accounts Detail.rdl 4.0.7333.1113 10/15/2008
Neglected Accounts.rdl 4.0.7333.1113 10/15/2008
Neglected Cases Detail.rdl 4.0.7333.1113 10/15/2008
Neglected Cases.rdl 4.0.7333.1113 10/15/2008
Neglected Leads Detail.rdl 4.0.7333.1113 10/15/2008
Neglected Leads.rdl 4.0.7333.1113 10/15/2008
Newimport.xml 4.0.7333.1113 10/15/2008
Notectrl.htc 4.0.7333.1113 10/15/2008
Order Sub-Report.rdl 4.0.7333.1113 10/15/2008
Order.rdl 4.0.7333.1113 10/15/2008
P_GrantAccessBulkForCreate.sql 4.0.7333.1113 10/15/2008
Personalsettings.aspx 4.0.7333.1113 10/15/2008
presence.htc 4.0.7333.1113 10/15/2008
Products By Account Detail.rdl 4.0.7333.1113 10/15/2008
Products By Account.rdl 4.0.7333.1113 10/15/2008
Products By Contact Detail.rdl 4.0.7333.1113 10/15/2008
Products By Contact.rdl 4.0.7333.1113 10/15/2008
Quote Sub-Report.rdl 4.0.7333.1113 10/15/2008
Quote.rdl 4.0.7333.1113 10/15/2008
Sales History Detail.rdl 4.0.7333.1113 10/15/2008
Sales History.rdl 4.0.7333.1113 10/15/2008
Sales Pipeline Detail.rdl 4.0.7333.1113 10/15/2008
Sales Pipeline.rdl 4.0.7333.1113 10/15/2008
Select.picklist.htc 4.0.7333.1113 10/15/2008
Service Activity Volume Detail.rdl 4.0.7333.1113 10/15/2008
Service Activity Volume.rdl 4.0.7333.1113 10/15/2008
Slugsupport.htc 4.0.7333.1113 10/15/2008
Slugsupport.js 4.0.7333.1113 10/15/2008
Table.dtm.htc 4.0.7333.1113 10/15/2008
Timeedit.htc 4.0.7333.1113 10/15/2008
Timesheet.js 4.0.7333.1113 10/15/2008
Top Knowledge Base Articles Detail.rdl 4.0.7333.1113 10/15/2008
Top Knowledge Base Articles.rdl 4.0.7333.1113 10/15/2008
User Summary.rdl 4.0.7333.1113 10/15/2008
Web.config 4.0.7333.1113 10/15/2008

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Microsoft Dynamics CRM 4.0 Update Rollup 1

Azure SQL Database Import/Export Service takes a long time to import or export a database

When you use the Microsoft Azure SQL Database Import/Export Service to import or export a database, the import or export process may take a long time.

Note You may experience the same problem when you use the Automated Export preview feature to perform an export operation.

Azure SQL Database Import/Export Service

This problem occurs when many customers make an import or export request at the same time in the same region.

The Azure SQL Database Import/Export Service provides a limited number of Compute virtual machines (VMs) per region to process the import and export operations. The Compute VM is hosted per region to make sure that the import or export avoids cross-region bandwidth delays and charges. If too many requests are made at the same time in the same region, significant delays occur in processing the operations. The time that is required to complete requests can vary from a few seconds to many hours. 

Note If a request is not processed within 12 hours, the service automatically cancels the request. 

Automated Export preview feature

This problem occurs because the Automated Export preview feature in the Microsoft Azure portal uses the Azure SQL Database Import/Export Service to perform automated exports. 

The Automated Export feature first makes a database copy of your original database to make sure that the export is consistent transactionally. Then, the Automated Export service queues an export of the database copy by using the Microsoft Azure SQL Database Import/Export REST service API. Therefore, the Automated Export preview feature can also take a long time to perform an export because it relies on the Azure SQL Import/Export Service to perform the export operation. 

After the export is complete, the database copy is deleted. Notice that because Automated Export makes a database copy before the export operation, you will incur additional database charges for the database copy. Databases are billed daily. For example, a daily export of a database incurs an additional charge for the database copy on every day. This effectively doubles the cost of your database.

To work around this problem, run the BACPAC import or export directly in your code by using the DACFx API.

Although Microsoft continuously works to improve the Azure SQL Database Import/Export Service, the performance of the service varies because of the reasons that are mentioned in the “Cause” section. If your application requires consistently faster or more predictable import or export performance, you can perform the BACPAC import or export directly in your code by using the DACFx API. The DACFx API is a set of classes that you can use to perform operations on a BACPAC package. This lets you write your own BACPAC utility application or include BACPAC functionality in any application. 

To obtain the DACFx API libraries, you can download the latest version of Microsoft SQL Server Data-Tier Application Framework.

If your database exports are used only for recovery from accidental data deletion, the Basic, Standard, and Premium editions of SQL Server all provide self-service restoration capability from system-generated backups. You do not have to pay for the backups, and the backups are transactionally consistent without your having to perform the automated export. This reduces your overall cost.

The Azure SQL Database Import/Export Service is a REST-based web service that runs in every Microsoft Azure data center. The service provides a free request queuing service and a free Compute service to perform imports and exports from a Microsoft Azure SQL database to Microsoft Azure binary large object (BLOB) storage. The import and export operations are not a traditional physical database backup but a logical backup of the database that uses a special BACPAC format. This logical BACPAC format lets you avoid having to use a physical format that might vary between versions of SQL Server and SQL Database. Therefore, you can use it to safely restore the database to an SQL database and also to a SQL Server database.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the “Applies to” section.

Article ID: 2965554 – Last Review: May 12, 2014 – Revision: 1.1


Applies to
  • Windows Azure SQL Database
kbsurveynew kbtshoot kbexpertiseinter KB2965554

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Azure SQL Database Import/Export Service takes a long time to import or export a database

<> is not a valid SMTP address" error when you migrate mailboxes to Exchange Online in a cutover migration

You’re performing a cutover migration to migrate all mailboxes from your on-premises Exchange organization to Exchange Online. The source server for the migration is running Exchange 2013, Exchange 2010, or Exchange 2007. However, the migration fails and you get the following error message:

“/o=NT5/ou=###xx##x#x##x###x##xxxx/cn=###xx##x#x##x###x##xxxx” is not a valid SMTP address”

This issue occurs if invalid or stale global address list (GAL) entries are present in the migration batch. 
To resolve this issue, follow these steps:
  1. Open Exchange Management Shell on the on-premises Exchange server.
  2. Run the following command:
    Update-GlobalAddressList –Identity “Default Global Address List” –DomainController “NameOfDomainController”
  3. Delete, and then re-create the cutover migration batch in Exchange Online.
Exchange 2003 uses the Recipient Update Service, which creates and maintains Active Directory attribute values. The service is not in Exchange 2007 and later versions. Therefore, stale or invalid entries can exist on objects in the Active Directory in Exchange 2013, Exchange 2010, or Exchange 2007. These entries do not present an issue until you try to migrate and create new cloud objects.
Still need help? Go to the Office 365 Community

(http://community.office365.com/)

 website or the Exchange TechNet Forums

(http://social.technet.microsoft.com/Forums/exchange/en-us/home?category=exchange2010%2Cexchangeserver)

.

Article ID: 2965789 – Last Review: May 10, 2014 – Revision: 1.0


Applies to
  • Microsoft Exchange Online
  • Microsoft Exchange Server 2013 Enterprise
  • Microsoft Exchange Server 2013 Standard
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
o365e o365m o365p o365022013 after upgrade o365 o365a KB2965789

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<> is not a valid SMTP address" error when you migrate mailboxes to Exchange Online in a cutover migration

Compatibility with Dynamics CRM 2013, Dynamics CRM 2011, and Dynamics CRM 4.0

This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2011, and Microsoft Dynamics CRM 4.0. It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article does not indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.
The products that have a status of “TBD” are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.

Microsoft Dynamics CRM 2013

The following products have been tested or are currently being tested for compatibility with Dynamics CRM 2013. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and that is compatible with the listed product.

Collapse this tableExpand this table

Product Minimum CRM version CRM build number Status
CRM 2011 for Outlook Client Update Rollup 15 v2 5.0.9690.3739 Compatible
IIS 7.0 RTM 6.0.0.809 Compatible
IIS 7.5 RTM 6.0.0.809 Compatible
IIS 8.0 RTM 6.0.0.809 Compatible
Internet Explorer 8 RTM 6.0.0.809 Compatible
Internet Explorer 9 RTM 6.0.0.809 Compatible
Internet Explorer 10 RTM 6.0.0.809 Compatible
Internet Explorer 11 Update Rollup 2 6.0.0002.0043 Compatible
iOS7 Safari on iPad (web application) Update Rollup 2 - Compatible
iPad Air using Safari (web application) Update Rollup 2 - Compatible
iPad Air using CRM for Tablets Update Rollup 2 - Compatible
Microsoft SharePoint 2010 SP1 (all editions) RTM 6.0.0.809 Compatible
Microsoft SharePoint 2010 Foundation 2013 RTM 6.0.0.809 Compatible
Microsoft SharePoint 2013 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2000 - - Not compatible
Microsoft SQL Server 2005 - - Not compatible
Microsoft SQL Server 2008 Workgroup - - Not compatible
Microsoft SQL Server 2008 Web - - Not compatible
Microsoft SQL Server 2008 Compact (CRM server) - - Not compatible
Microsoft SQL Server 2008 Express (CRM server) - - Not compatible
Microsoft SQL Server 2008 Standard SP3 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Standard R2 SP2 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Enterprise SP3 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Enterprise R2 SP2 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Datacenter SP2 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Datacenter R2 SP2 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Developer SP3 (x64) RTM 6.0.0.809 Compatible*
Microsoft SQL Server 2008 Developer R2 SP2 RTM 6.0.0.809 Compatible*
Microsoft SQL Server 2012 Enterprise SP1 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2012 database engine - - Not compatible
Microsoft SQL Server 2012 BI SP1 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2012 Standard SP1 (x64) RTM 6.0.0.809 Compatible
Office 2013 C2R (stand-alone) RTM 6.0.0.809 Compatible
Office 2013 C2R (side-by-side with Office 2010) RTM 6.0.0.809 Compatible
Windows 8.1 Update Rollup 2 6.0.0002.0043 Compatible
Windows Server 2003 - - Not compatible
Windows Server 2008 Standard SP2 (x64) RTM 6.0.0.809 Compatible
Windows Server 2008 Standard R2 SP1 RTM 6.0.0.809 Compatible
Windows Server 2008 Enterprise SP2 (x64) RTM 6.0.0.809 Compatible
Windows Server 2008 Enterprise R2 SP1 RTM 6.0.0.809 Compatible
Windows Server 2008 Datacenter SP2 (x64) RTM 6.0.0.809 Compatible
Windows Server 2008 Datacenter R2 SP1 RTM 6.0.0.809 Compatible
Windows Web Server 2008 Datacenter SP2 (x64) RTM 6.0.0.809 Compatible
Windows Web Server 2008 Datacenter R2 SP1 RTM 6.0.0.809 Compatible
Windows Server 2012 Foundation - - Not compatible
Windows Server 2012 Essentials - - Not compatible
Windows Server 2012 Datacenter RTM 6.0.0.809 Compatible
Windows Server 2012 Standard RTM 6.0.0.809 Compatible
Windows Server 2012 R2 (CRM server) Update Rollup 2 - Compatible
Windows Small Business Server - - Not compatible

* For non-production environments only.

Notes

  • 32-bit versions of Microsoft SQL Server 2008 and Microsoft SQL Server 2012 Reporting Services are not supported.
  • Microsoft SQL Server 2008 Workgroup is not supported for running the Microsoft Dynamics CRM Reporting Extensions.
  • Running a Microsoft SQL Server 2012 Reporting Services server in SharePoint mode is not supported with Microsoft Dynamics CRM.

For more information about System Requirements, see the System Requirements and Required Components

(http://www.microsoft.com/en-us/download/confirmation.aspx?id=40322)

section of the Microsoft Dynamics CRM 2013 Implementation Guide.

Microsoft Dynamics CRM 2011


The following list of products have been tested or are currently being tested for compatibility with Dynamics CRM 2011. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and is compatible with the listed product.

Collapse this tableExpand this table

Product Minimum CRM version CRM build number Status
.Net Framework 4.0 RTM 5.0.9688.583 Compatible
.Net Framework 4.0 PU3 - - TBD
.Net Framework 4.5 Update Rollup 8 5.0.9690.2243 Compatible
.Net Framework 4.5.1 Update Rollup 15 5.0.9690.3731 Compatible
Active Directory Federation Services 2.0 RTM 5.0.9688.583 Compatible
Active Directory Federation Services 2.1***** Update Rollup 13 5.0.9690.3432 Compatible

(http://support.microsoft.com/kb/2828015)

Exchange Online (O365) Update Rollup 5 5.0.9688.1533 Compatible
Exchange Online (BPOS) RTM 5.0.9688.583 Compatible
Exchange Server 2000 - - Not compatible
Exchange Server 2003 SP2 RTM 5.0.9688.583 Compatible
Exchange Server 2003 SP3 RTM 5.0.9688.583 Compatible
Exchange Server 2007 RTM 5.0.9688.583 Compatible
Exchange Server 2010 RTM 5.0.9688.583 Compatible
Exchange Server 2010 SP1 Update Rollup 12 5.0.9690.3236 Compatible
Exchange Server 2010 SP2 Update Rollup 12 5.0.9690.3236 Compatible
Exchange Server 2010 SP3 Update Rollup 13 5.0.9690.3448 Compatible
Exchange Server 2013 Update Rollup 15 - Compatible
Internet Explorer 6 - - Not compatible
Internet Explorer 7 RTM 5.0.9688.583 Compatible

(http://support.microsoft.com/kb/2784960 )

***

Internet Explorer 8 RTM 5.0.9688.583 Compatible
Internet Explorer 9 RTM 5.0.9688.583 Compatible
Internet Explorer 10 Update Rollup 10 5.0.9688.2730 Compatible

(http://support.microsoft.com/kb/2743941)

*

Internet Explorer 11 Update Rollup 17 5.0.9690.4150 Compatible

(http://support.microsoft.com/kb/2935509)

Microsoft Application Virtualization (App-V) 4.6 - - Not compatible
Microsoft Office Communications Server 2007 RTM 5.0.9688.583 Compatible
Microsoft Office Communications Server 2007 R2 RTM 5.0.9688.583 Compatible
Microsoft Report Viewer 2010 RTM 5.0.9688.583 Compatible
Microsoft SharePoint 2010 (all editions) RTM 5.0.9688.583 Compatible
Microsoft SharePoint 2013 Update Rollup 12 5.0.9688. Compatible
Microsoft Office SharePoint Server 2007 RTM 5.0.9688.583 Compatible
Microsoft Visual C++ Redistributable 2008 RTM 5.0.9688.583 Compatible
Microsoft Visual C++ Redistributable 2010 Update Rollup 6 5.0.9690.1992 Compatible
Microsoft Windows Installer (MSI) 4.5 RTM 5.0.9688.583 Compatible
MSXML 4.0 RTM 5.0.9688.583 Compatible
Office 2003 SP3 RTM 5.0.9688.583 Compatible

(http://support.microsoft.com/kb/2718565 )

*

Office 2007 SP2 RTM 5.0.9688.583 Compatible
Office 2007 SP3 Update Rollup 5 5.0.9688.1533 Compatible
Office 2010 RTM 5.0.9688.583 Compatible
Office 2010 SP1 RTM 5.0.9688.583 Compatible
Office 2010 SP2 Update Rollup 15 TBD Compatible
Office 2013 MSI Update Rollup 10 5.0.9688.2730 Compatible

(http://support.microsoft.com/kb/2744957)

*

Office 2013 C2R (stand-lone) Update Rollup 10 5.0.9688.2730 Compatible

(http://support.microsoft.com/kb/2744957)

*

Office 2013 C2R (side-by-side with Office 2010) Update Rollup 10 5.0.9688.2730 Compatible

(http://support.microsoft.com/kb/2744957)

*

SharePoint 2013 Update Rollup 12 5.0.9690.3233 Compatible
Small Business Server 2008 Premium (x64) RTM 5.0.9688.583 Compatible
Small Business Server 2008 Standard (x64) RTM 5.0.9688.583 Compatible
Small Business Server 2008 Standard RTM 5.0.9688.583 Compatible
Small Business Server 2011 Essentials Update Rollup 3 5.0.9688.1244 Compatible
SQL Server 2000 - - Not compatible
SQL Server 2005 - - Not compatible
SQL Server 2008 Express Edition SP1 RTM 5.0.9688.583 Compatible
SQL Server 2008 Standard SP1 (x64) RTM 5.0.9688.583 Compatible
SQL Server 2008 SP2 (x64) Update Rollup 8 5.0.9690.2243 Compatible
SQL Server 2008 SP3 (x64) Update Rollup 8 5.0.9690.2243 Compatible
SQL Server 2008 R2 (x64) RTM 5.0.9688.583 Compatible
SQL Server 2008 R2 SP1 (x64) Update Rollup 8 5.0.9690.2243 Compatible
SQL Server 2008 R2 SP2 (x64) Update Rollup 8 5.0.9690.2243 Compatible
SQL Server 2008 R2 SP2 (CTP) (x64) Update Rollup 8 5.0.9690.2243 Compatible
SQL Server Compact 3.5 SP2 RTM 5.0.9688.583 Compatible
SQL Server Compact 4.0 Update Rollup 4 5.0.9688.1450 Compatible
SQL Server Active/Active Cluster** Update Rollup 1 5.0.9688.1045 Compatible
SQL Server 2012**** Update Rollup 6 5.0.9690.1992 Compatible

(http://support.microsoft.com/kb/2686619)

*

SQL Server 2012 SP1 Update Rollup 10 5.0.9688.2730 Compatible
Windows 7 (32bit and 64bit) RTM 5.0.9688.583 Compatible
Windows 7 SP1 RTM 5.0.9688.583 Compatible
Windows 8 (requires manual WIF enablement) Update Rollup 10 5.0.9688.2730 Compatible

(http://support.microsoft.com/KB/2744954)

*

Windows RT - - Not compatible
Windows Server 2003 - - Not compatible
Windows Server 2008 Standard SP2 (x64) RTM 5.0.9688.583 Compatible
Windows Server 2008 Standard R2 RTM 5.0.9688.583 Compatible
Windows Server 2008 Enterprise SP2 (x64) RTM 5.0.9688.583 Compatible
Windows Server 2008 Enterprise R2 RTM 5.0.9688.583 Compatible
Windows Server 2008 Datacenter SP2 (x64) RTM 5.0.9688.583 Compatible
Windows Server 2008 Datacenter R2 RTM 5.0.9688.583 Compatible
Windows Web Server 2008 SP2 (x64) (front-end role only) RTM 5.0.9688.583 Compatible
Windows Web Server 2008 R2 (front-end role only) RTM 5.0.9688.583 Compatible
Windows Server 2012 Datacenter or Standard***** Update Rollup 13 5.0.9690.3432 Compatible
Windows Server 2012 R2 Datacenter or Standard - - Not compatible
Windows Web Server 2008 SP2 (x64) (front-end role only) RTM 5.0.9688.583 Compatible
Windows Web Server 2008 R2 (front-end role only) RTM 5.0.9688.583 Compatible
Windows Vista (x86 and x64) RTM 5.0.9688.583 Compatible
Windows XP SP3 RTM 5.0.9688.583 Compatible

* For non-production environments only.

** Active/Active Clustering is supported, but not as a load-balancing configuration.

*** As of the December 2012 service update, Internet Explorer 7 is no longer supported for Microsoft Dynamics CRM Online.

Notes

  • 32-bit versions of Microsoft SQL Server and SQL Server Reporting Services (SSRS) are not supported.
  • Windows Server 2008 installed by using the Server Core installation option is not supported for installing and running Microsoft Dynamics CRM Server 2011.
  • Microsoft SQL Server 2008 Workgroup and Web, Compact, and Express editions of Microsoft SQL Server 2008 are not supported for running Microsoft Dynamics CRM Server 2011.
  • Windows Server 2008 for Itanium-based systems is not supported for installing and running Microsoft Dynamics CRM 2011

***** The Self-Healing Setup (SHS) that is required to install Microsoft Dynamics CRM in Windows Server 2012 will be published together with Microsoft Dynamics CRM 2011 Update Rollup 13 on Microsoft Update mid-to-late April, 2013.

For more information about System Requirements, see the System Requirements and Required Components

(http://technet.microsoft.com/en-us/library/hh699831.aspx)

topic in the Microsoft Dynamics CRM 2011 Implementation Guide.

Microsoft Dynamics CRM 4.0

The following list of products have been tested or are currently being tested for compatibility with Dynamics CRM 4.0. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that is compatible with the listed product.

Collapse this tableExpand this table

Product Minimum CRM version CRM build number Status
.Net 3.5 Update Rollup 1 4.0.7333.1113 Compatible
.Net 3.5 SP1 Update Rollup 2 4.0.7333.1312 Compatible
.Net 4.0 Update Rollup 18 4.0.7333.3531 Compatible
.Net 4.0 PU3 - - TBD
.Net 4.5 RC Update Rollup 21 4.0.7333.3822 Compatible
Exchange Online with Office 365 Update Rollup 18 4.0.7333.3531 Compatible
Exchange Online (BPOS) Update Rollup 10 4.0.7333.2741 Compatible
Exchange Server 2000 - - Not compatible
Exchange Server 2003 SP2 RTM 4.0.7333.3 Compatible
Exchange Server 2007 RTM 4.0.7333.3 Compatible
Exchange Server 2010 Update Rollup 8 4.0.7333.2542 Compatible
Exchange Server 2010 SP1 Update Rollup 12 4.0.7333.2861 Compatible
Exchange Server 2010 SP2 Update Rollup 21 4.0.7333.3822 Compatible
Exchange Server 2010 SP3 Update Rollup 21 4.0.7333.3822 Compatible
Exchange Server 2013 Not compatible
Internet Explorer 6 RTM 4.0.7333.3 Compatible
Internet Explorer 7 RTM 4.0.7333.3 Compatible
Internet Explorer 8 Update Rollup 4 4.0.7333.1551 Compatible
Internet Explorer 9 Update Rollup 16 4.0.7333.3335 Compatible
Internet Explorer 10 - - Not compatible
Microsoft Application Virtualization (App-V) 4.6 - - Not compatible
Microsoft Report Viewer 2005 RTM 4.0.7333.3 Compatible
Microsoft Report Viewer 2008 Update Rollup 11 4.0.7333.2861 Compatible
Microsoft SharePoint 2010 Update Rollup 14 4.0.7333.3135 Compatible
Microsoft SharePoint Foundation 2010 Update Rollup 11 4.0.7333.2861 Compatible
Office 2003 SP3 RTM 4.0.7333.3 Compatible
Office 2007 SP3 Update Rollup 19 4.0.7333.3628 Compatible
Office 2010 Update Rollup 11 4.0.7333.2861 Compatible
Office 2010 SP1 Update Rollup 14 4.0.7333.3135 Compatible
Office 2010 SP2 - - Not compatible
Office 2013 - - Not compatible
SQL Server 2005 SP2 RTM 4.0.7333.3 Compatible
SQL Server 2005 SP4 Update Rollup 20 4.0.7333.3732 Compatible
SQL Server 2008 R2 Update Rollup 7 4.0.7333.2138 Compatible
SQL Server 2008 R2 SP1 Update Rollup 21 4.0.7333.3822 Compatible
SQL Server 2008 SP1 Update Rollup 4 4.0.7333.1551 Compatible

(http://support.microsoft.com/kb/957053)

*

SQL Server 2008 SP2 Update Rollup 12 4.0.7333.2861 Compatible
SQL Server 2008 R2 SP2 (CTP) Update Rollup 21 4.0.7333.3822 Compatible
SQL Server 2008 SP3 Update Rollup 21 4.0.7333.3822 Compatible
SQL Server Active/Active Clustering** Update Rollup 16 4.0.7333.3335 Compatible
SQL Server 2012 Update Rollup 21 4.0.7333.3822 Compatible

(http://support.microsoft.com/kb/2686619)

*

SQL Server 2012 SP1 Update Rollup 21 4.0.7333.3822 Compatible
Windows Server 2000 - - Not compatible
Windows Server 2003 SP2 RTM 4.0.7333.3 Compatible
Windows Server 2008 RTM 4.0.7333.3 Compatible

(http://support.microsoft.com/kb/950100)

*

Windows Server 2008 (Server Core) - - Not compatible
Windows Server 2008 R2 Update Rollup 6 4.0.7333.1750 Compatible
Windows Server R2 SP1 Update Rollup 19 4.0.7333.3628 Compatible
Windows Server R2 SP1 RC Update Rollup 13 4.0.7333.3018 Compatible
Windows Server 2008 SP2 Update Rollup 4 4.0.7333.1551 Compatible
Windows 7 Update Rollup 7 4.0.7333.2138 Compatible
Windows 7 SP1 Update Rollup 19 4.0.7333.3628 Compatible
Windows 8 - - Not compatible
Windows Server 2003 SP2 RTM 4.0.7333.3 Compatible
Windows Vista RTM 4.0.7333.3 Compatible
Windows XP SP3 RTM 4.0.7333.3 Compatible

* For non-production environments only.

** Active/Active Clustering is supported, but not as a load-balancing configuration.

For more information about System Requirements, see the System Requirements and Required Components

(http://technet.microsoft.com/en-us/library/dd979161.aspx)

topic in the Microsoft Dynamics CRM 4.0 Implementation Guide.

Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

Article ID: 2669061 – Last Review: May 9, 2014 – Revision: 39.0


Applies to
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM Online Professional Edition
kbmbsmigrate kbsurveynew KB2669061

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Compatibility with Dynamics CRM 2013, Dynamics CRM 2011, and Dynamics CRM 4.0

Update Rollup 17 for Microsoft Dynamics CRM 2011

Build number and file names for this update rollup

Collapse this tableExpand this table

Rollup package Build number File name (32-bit editions) File name (64-bit editions)
Microsoft Dynamics CRM 2011 Server 5.0.9690.4150 Not applicable CRM2011-Server-KB2915687-LangID-amd64.exe
Microsoft Dynamics CRM 2011 for Microsoft Office Outlook 5.0.9690.4150 CRM2011-Client-KB2915687-ENU-LangID-i386.exe CRM2011-Client-KB2915687-ENU-LangID-amd64.exe
Microsoft Dynamics CRM 2011 E-mail Router 5.0.9690.4150 CRM2011-Router-KB2915687-LangID-i386.exe CRM2011-Router-KB2915687-LangID-amd64.exe
Microsoft Dynamics CRM 2011 Language Pack 5.0.9690.4150 CRM2011-Mui-KB2915687-LangID-i386.exe CRM2011-Mui-KB2915687-LangID-amd64.exe
Microsoft Dynamics CRM 2011 Reporting Extensions 5.0.9690.4150 Not applicable CRM2011-Srs-KB2915687-LangID-amd64.exe

Update rollup information

Update Rollup 17 for Microsoft Dynamics CRM 2011 is available for on-premises customers.

The following file is available for download from the Microsoft Download Center:

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Microsoft Dynamics CRM 2011 Update Rollup 17

(http://www.microsoft.com/en-us/download/details.aspx?id=42672)

Installation information

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Important You cannot import a database that was created by using Microsoft Dynamics CRM 2011 Update Rollup 6 or a later version of Microsoft Dynamics CRM 2011 into a deployment of Microsoft Dynamics CRM 2011 Update Rollup 5 or an earlier version of Microsoft Dynamics CRM 2011.

Windows Update installation

Use Windows Update to automatically install Update Rollup 17 for Microsoft Dynamics CRM 2011. This update rollup will be available on Windows Updates in Q2 of calendar year 2014.

You can configure Windows to automatically install recommended updates. This setting addresses noncritical problems and helps improve your computing experience. Optional updates are not downloaded or installed automatically when you use this setting.

To learn more about the settings for installing Windows updates, go to the following Microsoft websites:

To install Update Rollup 17 for Microsoft Dynamics CRM 2011 by using Windows Update, follow these steps:

  1. Click Start, and then type Update in the Start Search box.
  2. In the list of results, click Windows Update.
  3. In the navigation pane, click Check for updates, and then wait while Windows checks for the latest updates for your computer.
  4. If you receive a message that states that important updates are available or that prompts you to review important updates, select the check boxes for any updates that you want to install, and then click OK.

    Note Click any update for more information.

  5. Click Install updates.
  6. Read and accept the license terms, and then click Finish (if the update requires this action). If you are prompted to enter an administrator password, type the password. Confirm that you accept the terms if you are prompted to do this.

Manual installation

To manually install Update Rollup 17 for Microsoft Dynamics CRM 2011, follow these steps.

  1. Go to the following Microsoft Update Catalog website:
  2. In the Search box, type 2915687, and then click Search.
  3. Click Add to add the update to the basket.
  4. Click Download.
  5. Click Browse, specify the folder to which you want to download the update, and then click OK.
  6. Click Continue, and then click I Accept to accept the Microsoft Software License Terms.
  7. When the update is downloaded to the location that you specified, click Close.

For more information about the Microsoft Update Catalog, click the following article number to view the article in the Microsoft Knowledge Base:

323166

(http://support.microsoft.com/kb/323166/
)

How to download updates that include drivers and hotfixes from the Windows Update Catalog

Additional installation information

  • After you install this update rollup, exit any existing Microsoft Dynamics CRM sessions, and then start a new Microsoft Dynamics CRM session.
  • When you deprovision a language pack, the language settings of all Microsoft Dynamics CRM users who are using that language will revert to the default language settings. The reprovisioning process does not update the language settings of users. Therefore, users must reset their language settings in the personal options section when they log on to Microsoft Dynamics CRM 2011.

Prerequisites

You must have Microsoft Dynamics CRM 2011 Update Rollup 6 (build 5.0.9690.1992) or a later version of Microsoft Dynamics CRM 2011 installed to apply this update rollup. For more information about Update Rollup 6, click the following article number to view the article in the Microsoft Knowledge Base:

2600640

(http://support.microsoft.com/kb/2600640/
)

Update Rollup 6 for Microsoft Dynamics CRM 2011 is available

For information about compatibility, click the following article number to view the article in the Microsoft Knowledge Base:

2669061

(http://support.microsoft.com/kb/2669061/
)

Microsoft Dynamics CRM Compatibility List

Restart requirement

If you are prompted to restart the computer, do this after you apply the update rollup.

Removal information

You can uninstall Update Rollup 17 from a server that is running Microsoft Dynamics CRM. However, make sure that you back up your databases before you uninstall Update Rollup 17. For more information, go to the following Microsoft Developer Network (MSDN) websites:

Issues that will be resolved in Update Rollup 17 for Microsoft Dynamics CRM 2011

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Update Rollup 17 resolves the following issues:

• A partial import is reported as a failure instead of a partial failure: The record could not be updated because the original record no longer exists in Microsoft Dynamics CRM

• With the latest version of the CRM 2011 SDK you cannot use the Workflow activity that is part of the Windows Workflow Activities provided in the Microsoft.Xrm.Sdk.Workflow.dll in the workflow designer.

• ViewID for custom view is not respected when same relationship is added multiple times on form by directly editing the entity FormXML and adding different ViewID for same relationships.

• Quick Find fails with “Invalid Argument” when whole number fields are added as find columns

• Unable to navigate as Next Page arrow option disabled in Service Calendar Frame

• You are not able to edit properties of a SharePoint document on Dynamics CRM when clicking on Actions -> Edit Properties

This message is displayed: “You must check out this item before making changes. Do you want to check out this Item now?”

Click on OK and then you can see a page to edit the properties of the document but when click on Save button, we receive the message: “The file “File name” is not checked out. you must check out this document before making changes”

• Recurring Series Expansion job does not complete if Recurring Appointment owner is a team.

• When you create service activities and you sync those activities to your Outlook Exchange Mailbox, and you have devices like an iPhone or Windows Phone you will see UNKNOWN:UNKNOWN on the activity parties or invitees on those devices when viewing those service activities. This can lead to invitees getting removed from the service activity or becoming duplicated in CRM.

• Any modification to the “Goals with Same Metrics and Time Period” View loses filter on Active records

• Bulk Edit on Cases shows wrong dialog box

• Poor performance with smart matching when the Email Hash and Activity tables have a large number of records.

• Clicking the mail merge button in the Ribbon bar of the Advanced Find screen opened from the Contacts entity doesn’t do anything.

• When adding users to a dynamic list using manage members and having a related entity link in the advanced find query to find members, the query that we generate doesn’t execute because of duplicate table alias.

• When a User does not have permission on a folder created by Dynamics CRM record, the user is redirected to the Parent SharePoint folder and he is able to see all folders that belongs to other Dynamics CRM entities on the SharePoint List Component when access should be denied

• The context sensitive ribbon is not displaying in the Outlook 2011 Client when configured to a CRM 2013 deployment

• Removing / Adding any field to the form after enabling the option “Automatically expand to use available space” causes the sub grid to shrink or resize to much smaller in size.

• Recurring appointment fails to track with exceptions outside EffectiveRange

• When you go offline in the CRM 2011 client for Outlook running on UR11 Critical Update or UR 15+ you receive the following error: An error occurred during Offline Synchronization. Try going offline again, or restart Microsoft Outlook. Exception happened. The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://tempuri.org/:args. The InnerException message was ‘There was an error deserializing the object of type Microsoft.Crm.Application.Outlook.OfflineSync.SyncInfoRequest. The maximum string content length quota (8192) has been exceeded while reading XML data. This quota may be increased by changing the MaxStringContentLength property on the XmlDictionaryReaderQuotas object used when creating the XML reader.’

• After Update Rollup 12 or greater is applied to the Outlook client, the startup time for Outlook.exe can be significantly impacted if the configured organization contains many customizations

• Microsoft.Interop.Mapi.MAPINameId.GetHashCode module led to Outlook crash

• Reports cannot be executed once the default filter form the report is removed and the update is saved. The execution fails with the following error on screen. “Reporting Error: The repot cannot be displayed”

• Outlook start-up time is impacted post Update Rollup 12

• Outlook Quick Find does not work correctly for custom entities after Update Rollup 12

• When users have several forms open in the Outlook Client and then open a model dialog such as a Lookup, several of the forms will be forced to the background, losing focus.

• CRM 2011: The PostFollow(Follow) entity workflow cannot be triggered.

• When creating an activitymimeattachment using the REST endpoint and JavaScript when the Microsoft Dynamics CRM 2011 Client for Outlook is offline, the user will see an error “activitymimeattachment With Id = Does Not Exist”

• After applying Update Rollup 16, Solution import fails with overwriting components

• SharePoint 2010 Integration won’t work if Windows6.1-KB2894844-x64 is installed

• An environment where the SendEmailSynchronously OrgDbOrgSetting set to 1 the message below is presented when forwarding e-mails from Outlook.

“A record with these values already exists. A duplicate record cannot be created. Select one or more unique values and try again. Do you want send the e-mail? If you click Yes, the e-mail will be sent out, but no corresponding activity will be created in Microsoft Dynamics CRM.”

• Update to CRM UR16 fails with error: SqlException: Invalid column name ‘IsMapiPrivate’

• When a manually tracked contact in Microsoft Dynamics CRM 2011 Client for Outlook is merged with another contact as a subordinate record, that contact can be incorrectly synchronized to Outlook if the Outlook Client is reconfigured.

• After installing Update Rollup 16, CRM reports embedded in IFRAME objects (on forms / dashboards /etc…) no longer display correctly when using Internet Explorer 9 or Internet Explorer 10

• N:N relationship records are not replicated offline

• After installing UR12+ addCustomView method from SDK fails on multi-entity lookups. This was previously fixed in UR 10 and UR 11 for CRM 2011.

• SDK OrganizationServiceContext fails to update a related record while in a create transaction.

• Reports cannot be executed once the default filter has been changed

• A form has multiple tabs which are initially hidden and then made visible programmatically. Once the tabs are made visible, the navigation bar containing the links to other related entities moves down and part of it gets off the screen, making the users unable to see or select some links.

• Horizontal scrollbar appears on mouse over the form sections navigation pane

• Queue emails not being tracked in CRM via the e-mail router

• When processing async operation jobs, the CrmAsyncService crashes unexpectedly. The event viewer shows that there was a problem deserializing some data to process a job: Exception: System.ArgumentException: An item with the same key has already been added.

at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver)

at System.Runtime.Serialization.DataContractSerializer.ReadObject(XmlReader reader)

• Chart is not displayed when a subgrid is placed on the business unit entity

• When opening and closing service activities in the Microsoft Dynamics CRM 2011 Client for Outlook, the parent ribbon for the Service Calendar will render a single blank tab.

• Untracking an email you do not own results in the email being deleted from CRM

• After exporting the results of a Quick Find search to Excel Pivot Table, the resulting file cannot be opened. The following error appears: “MicrosoftODBC SQL Server DriverSQL ServerThe SELECT permission was denied on the object ‘AccountBase’, database ‘…._MSCRM’, schema ‘dbo’.”

• Advanced Find date range with “last-x-fiscal-years” is wrong when exported to a Dynamic Worksheet

• Adding an out of the box optionset field for the Connection Entity in a view, causes the view to not load in Outlook client

• When a user selects a Service Appointment in the Outlook calendar and they choose to click the Untrack button in the Microsoft Dynamics CRM 2011 Client For Outlook, users will encounter error dialogs such as

1. Invalid ArgumentItem Name=

2. An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization’s Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.Item Name=

• Cannot change owner on create of Appointment after Update Rollup 16

• Quick campaigns are not working in Outlook client when Critical Update is installed

• When you have an HTML web resource on a form, the web resource is removed when clicking the backspace button in Internet Explorer

• You cannot select “Goals with Same Metrics and Time Period” view for parent goal lookup

• Spaces used in a Grid URL cause the URL to add additional http:// to the beginning of the URL and renders as http://http://

• When a form is opened, if a user clicks “Insert Template” before the rest of the form finishes loading, one of the following script errors might occur:

‘Mscrm.FormControlInputBehavior.GetBehavior(…)’ is null or not an object

1

/_static/_controls/emailbody/emailbody.js?ver=-764166174

or

Unable to get property ‘Items’ of undefined or null reference

1

/_static/_controls/emailbody/emailbody.js?ver=-55529662

or

Object expected

58

/userdefined/edit.aspx?contactInfo=&etc=4202&pId=%7b0D1757B9-FC47-E311-BF17-

or

The value of the property ‘ApplyTemplate’ is null or undefined, not a Function object

• Audit setting disabled when changing cascading behavior

• The AddCustomView method from SDK does not work on a multi-entity lookup as expected.

• When a manually tracked contact in Microsoft Dynamics CRM 2011 Client for Outlook is merged with another contact as a subordinate record, that contact can be incorrectly synchronized to Outlook if the Outlook Client is reconfigured.

• When doing a multi-select lookup of an unresolved email address in CC the email address are not properly transferred to the dialog. Subsequently changes to the addresses in the dialog are not copied back to the form and some are removed.

• When you invite multiple CRM users to a meeting in the Outlook client and that meeting is recurring and you do not initially track the meeting, each CRM user could track that meeting resulting in duplicate recurring appointments in CRM for the same meeting causing confusion. This can also result in problems with the scheduling engine showing that a resource is not available, when in fact they are not available since the meeting which is blocking is the same meeting attempted to be created.

• Dynamics CRM users are unable to add more than one Document Location when the document location is based on an entity centric structure, like: Account//opportunity/

• Users attempting to delete the oldest audit log in Microsoft Dynamics CRM 2011 after Update Rollup 12 receive the following error:

“You can only delete the oldest audit log”

• CRM Outlook client first looks locally for an icon. If the icon does not exist local it makes an asynchronous request to the server and when the response comes back caches it locally for future reference. The cache location is *local appdata*/MicrosoftMSCRMClientIconCache. In this scenario the request made to obtain the custom entity custom 16×16 grid icon doesn’t have an orgname in the URL. This results in 401 and 500 errors.

• Recurring Series Expansion job does not complete if Recurring Appointment owner is a team.

• Activity Types change when importing Solutions. As a result a view on the Activity entity that references the custom activity entity stops working. Warning message on the filter: This condition had one or more list values that no longer exist in the system.

• After applying Update Rollup 16 in Microsoft Dynamics CRM 2011, users are unable to remove Deployment Administrators if the account exists in a separate domain.

• After installing Update Rollup 12, there are changes to the Microsoft Dynamics CRM 2011 forms that may impact the visually impaired such as lighter colors and the absence of highlighting on items such as the SiteMap and Tab titles.

• When users have several forms open in the Outlook Client and then open a modal dialog such as a Lookup, several of the forms will be forced to the background, losing focus.

• When going online in Outlook, the view duplicates window for the record appears, but the value for lookup and optionset attributes will not be shown in offline record grid.

• Users of the Microsoft Dynamics CRM 2011 Client for Outlook may experience issues where shared personal views may not show up on entity grids if the views had been shared or unshared previously.

• Font with space is ignored in CRM report

• After installing Update Rollup 10, 11, or 12, file attachments for emails get a contentId appended to them. If file name is mywordfile.doc, then the file attachment in CRM will show cid:somecontentid@somedomainmywordfile.doc

• The newly released SharePoint List Web Parts will cause the Document Management functionality to consistently hang on the loading circles when configured on a SharePoint 2010 server.

• If the number of notes on a record exceeds the records per page set in a user personal options, you will not be able to see the additional notes in the control. For example, if the records per page is set to 25, and you have 26 notes on the record, you will not be able to see the first note. Prior to Update Rollup 12 the Notes Control had “Add a new note…” and “Show more notes” hyperlinks on the notes control.”Show more notes” would allow you to display the next page of notes in the notes control.

• Microsoft.Interop.Mapi.MAPINameId.GetHashCode module leads to Outlook crash

• Clicking the mail merge button in the Ribbon bar of the Advanced Find screen opened from the Contacts entity doesn’t do anything.

• When you attempt to deploy a mailbox rule using the forward mailbox rule deployment wizard, with a split deployment for Exchange 2010 where your mailbox servers are not client access servers, you receive an error: Failed to access the default store for the user.

• After Update Rollup 4 of Microsoft Dynamics CRM 2011, exports of fetch based reports to Excel gave users to ability to include an unformatted column of data to allow for calculations in Excel.

• Even though the print preview fits one page, always blank page 2 is printed.

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Hotfixes and updates that you must enable or configure manually

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Update Rollup 17 for Microsoft Dynamics CRM contains one fix that must be enabled manually.

  • When you attempt to deploy a mailbox rule using the forward mailbox rule deployment wizard, with a split deployment for Exchange 2010 where your mailbox servers are not client access servers, you receive an error: Failed to access the default store for the user.
    1. On the Email Router machine, you must create a new String value Key named “CASServerName” in the path HKEY_Local_MachineSoftwareMicrosoftMSCRMEmail.
    2. Enter the NetBIOS name of one of the Exchange CAS servers.

Update Rollup 16 for Microsoft Dynamics CRM contains no hotfixes or updates that you must enable or configure manually.

Update Rollup 15 for Microsoft Dynamics CRM contains no hotfixes or updates that you must enable or configure manually.

Update Rollup 14 for Microsoft Dynamics CRM contains no hotfixes or updates that you must enable or configure manually.

Update Rollup 13 for Microsoft Dynamics CRM contains no hotfixes or updates that you must enable or configure manually.

Update Rollup 12 for Microsoft Dynamics CRM 2011 contains the following update that you must enable or configure manually:

Sync the private property from Outlook appointments to Microsoft Dynamics CRM 2011 with Update Rollup 13

(http://support.microsoft.com/kb/2820835)

Update Rollup 11 for Microsoft Dynamics CRM 2011 fixes the following issue that you must manually resolve you install Update Rollup 11 for Microsoft Dynamics CRM 2011:

Microsoft Dynamics CRM E-mail Router Rule Deployment Wizard does not work in an Exchange 2003 and Exchange 2010 mixed environment

(http://support.microsoft.com/kb/2820838)

Update Rollup 10 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must enable or configure manually.

Update Rollup 8 for Microsoft Dynamics CRM 2011 contains the following update that you must enable or configure manually:

2651621

(http://support.microsoft.com/kb/2651621/
)

You experience poor performance when you use Find Available Times in Microsoft Dynamics CRM 2011

Update Rollup 7 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must enable or configure manually.

Update Rollup 6 for Microsoft Dynamics CRM 2011 contains the following update that you must enable or configure manually:

2664150

(http://support.microsoft.com/kb/2664150/
)

How to control PrincipalObjectAccess table growth in CRM 2011

To clean up the PrincipalObjectAccess table after you install Update Rollup 6, follow the steps in the following Microsoft Knowledge Base article:

2741514

(http://support.microsoft.com/kb/2741514/
)

Slow performance when pinning views in Microsoft Dynamics CRM

Update Rollup 5 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must configure manually.

Update Rollup 4 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must configure manually.

Update Rollup 3 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must configure manually.

Update Rollup 2 for Microsoft Dynamics CRM 2011 contains the following update that you must enable or configure manually:

2535245

(http://support.microsoft.com/kb/2535245/
)

You experience slow performance when you perform RetrieveMultiple queries on large datasets in Microsoft Dynamics CRM 2011

Update Rollup 1 for Microsoft Dynamics CRM 2011 contains no hotfixes or updates that you must configure manually.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Update Rollup 17 File Information

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This information is not yet available

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Read More:
Update Rollup 17 for Microsoft Dynamics CRM 2011

Hybrid Configuration Wizard fails to display digital certificates during hybrid deployment setup

You run the Hybrid Configuration Wizard to set up a hybrid deployment between your on-premises Microsoft Exchange Server environment and Exchange Online in Office 365. However, you cannot select a digital certificate because the drop-down list in the wizard is empty. 

Additionally, when you try to continue, you receive the following error message: 

No valid certificate exists for the Hub Transport server(s).

This issue occurs if the Microsoft Exchange Service Host service on the hybrid server has stopped running.
Start the Microsoft Exchange Service Host service on the hybrid server. To do this, follow these steps:
  1. Click Start, click Run, type services.msc, and then click OK.
  2. In the list of services, right-click Microsoft Exchange Service Host, and then click Start.
Still need help? Go to the Office 365 Community

(http://community.office365.com/)

website or the Exchange TechNet Forums

(http://social.technet.microsoft.com/Forums/exchange/en-us/home?category=exchange2010%2Cexchangeserver)

.

Article ID: 2964920 – Last Review: May 8, 2014 – Revision: 3.0


Applies to
  • Microsoft Exchange Online
  • Microsoft Exchange Server 2010 Service Pack 3
  • Microsoft Exchange Server 2013 Enterprise
o365022013 o365 o365a o365e o365m hybrid after upgrade KB2964920

Taken from:
Hybrid Configuration Wizard fails to display digital certificates during hybrid deployment setup

Summary of 64-bit support, operating systems and SQL Server versions supported by BizTalk Server

This article describes the versions of Windows and Microsoft SQL Server that are supported for use together with Microsoft BizTalk Server. This article also lists the 64-bit support for the different versions and editions of BizTalk Server.

Support for BizTalk Server

The following tables indicate the support for BizTalk Server in various operating systems and versions of SQL Server.

BizTalk Server 2013, BizTalk Server 2010, BizTalk Server 2009, and BizTalk Server 2006 R2

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BizTalk Server 2013 BizTalk Server 2010 BizTalk Server 2009 BizTalk Server 2006 R2
Windows XP No No Yes, with Windows XP Service Pack 3 Yes, with Windows XP Service Pack 2 or later service pack
Windows XP Professional, 64-Bit Edition No No Yes, with Windows XP Service Pack 3 Yes, with Windows XP Service Pack 2 or later service pack
Windows Server 2003 No No Yes, with Windows Server 2003 Service Pack 1 or later service pack Yes, with Windows Server 2003 Service Pack 1
Windows Server 2003, 64-Bit Edition No No Yes Yes
Windows Vista, including 64-bit No Yes, with Windows Vista Service Pack 2 or later service pack Yes, with Windows Vista Service Pack 1 or later service pack Yes
Windows Server 2008, including 64-bit No Yes Yes No
Windows 7, including 64-bit Yes, with Windows 7 Service Pack 1 or later service pack Yes No No
Windows Server 2008 R2, including 64-bit Yes, with Windows Server 2008 R2 Service Pack 1 or later service pack Yes No No
Windows Server 2012 Yes No No No
Windows Server 2012 R2 No No No No
Windows 8 Yes No No No
Windows 8.1 No No No No
SQL Server 2000 No No No Yes, with SQL Server 2000 Service Pack 4
SQL Server 2000, 64-Bit Edition No No No Yes
SQL Server 2005, including 64-bit No No Yes, with SQL Server 2005 Service Pack 2 or later service pack Yes
SQL Server 2008, including 64-bit No Yes, with SQL Server 2008 Service Pack 1 or later service pack Yes No
SQL Server 2008 R2, including 64-bit Yes, with SQL Server 2008 R2 Service Pack 1 or later service pack Yes No No
SQL Server 2012 Yes No No No
SQL Server Desktop Engine SQL Server Express Edition is supported but is not recommended SQL Server Express Edition is supported but is not recommended SQL Server Express Edition is supported but is not recommended SQL Server Express Edition is supported but is not recommended
BizTalk Server 2006, BizTalk Server 2004, BizTalk Server 2002, and BizTalk Server 2000

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BizTalk Server 2006 BizTalk Server 2004 BizTalk Server 2002 BizTalk Server 2000
Windows 2000 Yes, with Windows 2000 Service Pack 4 Yes, with Windows 2000 Service Pack 4 Yes Yes
Windows XP Yes, with Windows XP Service Pack 2 or later service pack Yes, with Windows XP Service Pack 1 or later service pack Yes No
Windows XP Professional, 64-Bit Edition Yes No No No
Windows Server 2003 Yes, with Windows Server 2003 Service Pack 1 or later service pack Yes Yes, with BizTalk Server 2002 Service Pack 1 No
Windows Server 2003, 64-Bit Edition Yes No No No
Windows Vista, including 64-bit Yes No No No
Windows Server 2008, including 64-bit No No No No
Windows 7, including 64-bit No No No No
Windows Server 2008 R2, including 64-bit No No No No
Windows Server 2012 No No No No
Windows Server 2012 R2 No No No No
Windows 8 No No No No
Windows 8.1 No No No No
SQL Server 7.0 No No Yes, with SQL Server 7.0 Service Pack 3 or later service pack Yes
SQL Server 2000 Yes, with SQL Server 2000 Service Pack 4 Yes, with SQL Server 2000 Service Pack 3a or later service pack Yes, with SQL Server 2000 Service Pack 2 or later service pack Yes
SQL Server 2000, 64-Bit Edition Yes Yes, if the computer that is running SQL Server is remote No No
SQL Server 2005, including 64-bit Yes No No No
SQL Server 2008, including 64-bit No No No No
SQL Server 2008 R2, including 64-bit No No No No
SQL Server 2012 No No No No
SQL Server Desktop Engine SQL Server Express Edition is supported but is not recommended BizTalk Server 2004 Partner Edition is supported but is not recommended Yes Yes

Important The latest service pack for Windows and SQL Server should be installed. Installing the latest Windows and SQL Server service pack is always supported.

64-bit support

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64-bit operating system support Native 64-bit execution support
BizTalk Server 2013 All editions Enterprise Edition
Standard Edition
Developer Edition
Branch Edition
Evaluation Edition
BizTalk Server 2010 All editions Enterprise Edition
Standard Edition
Developer Edition
Branch Edition
Evaluation Edition
BizTalk Server 2009 All editions Enterprise Edition
Developer Edition
Branch Edition
Evaluation Edition

Note The Standard Edition is not supported for native 64-bit execution.

BizTalk Server 2006 R2 All editions Enterprise Edition
Developer Edition
Branch Edition
Evaluation Edition

Note The Standard Edition is not supported for native 64-bit execution.

BizTalk Server 2006 All editions Enterprise Edition
Developer Edition
Evaluation Edition

Note The Standard Edition is not supported for native 64-bit execution.

BizTalk Server 2004 All editions No editions
BizTalk Server 2002 All editions No editions
BizTalk Server 2000 All editions No editions

Article ID: 926628 – Last Review: May 7, 2014 – Revision: 13.0


Applies to
  • Microsoft BizTalk Server Branch 2010
  • Microsoft BizTalk Server Developer 2010
  • Microsoft BizTalk Server Enterprise 2010
  • Microsoft BizTalk Server Standard 2010
  • Microsoft BizTalk Server 2009 Branch
  • Microsoft BizTalk Server 2009 Developer
  • Microsoft BizTalk Server 2009 Enterprise
  • Microsoft BizTalk Server 2009 Standard
  • Microsoft BizTalk Server 2006 R2 Standard Edition
  • Microsoft BizTalk Server 2006 R2 Enterprise Edition
  • Microsoft BizTalk Server 2006 R2 Developer Edition
  • Microsoft BizTalk Server 2006 R2 Branch Edition
  • Microsoft BizTalk Server 2006 Standard Edition
  • Microsoft BizTalk Server 2006 Enterprise Edition
  • Microsoft BizTalk Server 2006 Developer Edition
  • Microsoft BizTalk Server 2004 Standard Edition
  • Microsoft BizTalk Server 2004 Partner Edition
  • Microsoft BizTalk Server 2004 Enterprise Edition
  • Microsoft BizTalk Server 2004 Developer Edition
  • Microsoft BizTalk Server 2002 Standard Edition
  • Microsoft BizTalk Server 2000 Standard Edition
kbbtssetup kbbts kbtshoot kbinfo KB926628

Read more here:
Summary of 64-bit support, operating systems and SQL Server versions supported by BizTalk Server

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