Microsoft Knowledge Base Wiki

(http://support.microsoft.com/kb/256986/EN-US/
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Description of the Microsoft Windows Registry

• You activated some customizable alerts through registry entries.

  -and-

• You enabled some customizable alerts by using a system policy. You added the customized alert information in the customizable error message policy branch.

When you enable customizable alerts by using a system policy, the policy settings override any existing customizable alerts registered in the HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0Office ProgramCustomizableAlerts subkey. System policy customizable alerts and registry entry customizable alerts are mutually exclusive.

• Activate customizable alerts in the registry with the Custom Installation Wizard or the Custom Maintenance Wizard.

  -OR-

• Enable extendable alerts with System Policy Editor.

If you have already used both of the above methods, use one of the following methods to enable customizable alerts again.

Method 1: Remove System Policy Customizable Alerts

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.

1. Click Start, point to Programs, point to Microsoft Office Tools, point to Microsoft Office XP Resource Kit Tools, and then click System Policy Editor.
2. On the File menu, click Open Registry.
3. Double-click Local User.
4. In the Policies box, navigate to the following key for each Office program:

   Customizable error messages

5. Click to select the List of error messages to customize check box, and then click Show in the Settings for List of error messages to customize box.
6. Note the value name and value for each customizable alert.
7. Click a value name, and then click Remove. Repeat this step for all customizable alerts, and then click OK.
8. Repeat steps 4 through 7 for all Office programs.
9. In the Policies box, navigate to the following key:

   Microsoft Office XP  Customizable error messages  Base URL
   						

10. Click to select the Base URL check box, delete any text in the Base URL box under Settings for Base URL, and then click to clear the Base URL check box.
11. Click OK twice.
12. Repeat steps 3 through 11 for every user and group.
13. Quit System Policy Editor.
14. Click Start, point to Programs, point to Microsoft Office Tools, point to Microsoft Office XP Resource Kit Tools, and then click Custom Maintenance Wizard.
15. Click Next.
16. In the Open the MSI File dialog, click Browse, find the MSI file on your Office XP installation site or CD-ROM, and then click Open.
17. Click Next.
18. In the Open the CMW File dialog, click Create a new CMW file.
19. Click Next.
20. In the Select the CMW File to Save dialog box, make any changes that you want to the file name and path of the CMW file in the Name and path of CMW file box.

    NOTE: If you have users working on Microsoft Windows NT 4.0 or Microsoft Windows 2000 operating systems, you must place the CMW file in a subfolder under the root of the administrative installation point, and then name the subfolder CMW. If the CMW file is not placed in this subfolder, users may not be able to apply maintenance configuration changes. See the Microsoft Office XP Resource Kit for more information.

21. At the top right of the dialog there is a combo box with the current screen number. Click the arrow, and then click 9 Add/Remove Registry Entries.
22. Repeat the following steps for each of the customizable alerts that you noted in step 6:
    1. Click Add.
    2. In the Root box, point to the arrow, and then click HKEY_CURRENT_USER.
    3. In the Data type box, point to the arrow, and then click REG_SZ.
    4. In the Key box, type SoftwareMicrosoftOffice10.0CustomizableAlerts where is the name of the program this error applies to.
    5. In the Value name box, type the value name.
    6. In the Value data box, type the value.
    7. Click OK.
23. Click Finish.
24. Click Exit.
25. To update a user’s installed feature configuration, run the Custom Maintenance Wizard on a user’s computer from a command line. Use the /c command-line option and include the path and name of the CMW file. For example, type the following

    maintwiz.exe /c
    
    						

    where is the path to the Custom Maintenance Wizard, and is the path to the CMW file.

Method 2: Remove Registry Entries Customizable Error Messages

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In the Registry Editor, find and select the following key

   HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0CustomizableAlerts

   where is the name of the Office program the alert applies to.

4. Record the customizable alerts in the registry.
5. Repeat steps 3 through 4 for each Office program.
6. Quit Registry Editor.
7. Click Start, point to Programs, point to Microsoft Office Tools, point to Microsoft Office XP Resource Kit Tools, and then click Custom Maintenance Wizard.
8. Click Next.
9. In the Open the MSI File dialog, click Browse, find the MSI file on your Office XP installation site or CD-ROM, and then click Open.
10. Click Next.
11. In the Open the CMW File dialog, click Create a new CMW file.
12. Click Next.
13. In the Select the CMW File to Save dialog box, make any changes that you want to the file name and path of the CMW file in the Name and path of CMW file box.

    NOTE: If you have users working on Windows NT 4.0 or Windows 2000 operating systems, you must place the CMW file in a subfolder under the root of the administrative installation point, and name the subfolder CMW. If the CMW file is not placed in this subfolder, users mat not be able to apply maintenance configuration changes. See the Microsoft Office XP Resource Kit for more information.

14. At the top right of the dialog box is a page is a combo box with the current screen number. Click the arrow, and then click 9 Add/Remove Registry Entries.
15. For each customizable alert registry key, click the root of the key on the Add tab, and then click Remove.
16. Click the Remove Registry Entry tab.
17. Repeat the following steps for each of the customizable alerts noted in step 4:
    1. Click Add.
    2. In the Root box, point to the arrow, and click HKEY_CURRENT_USER.
    3. In the Key box, type SoftwareMicrosoftOffice10.0CustomizableAlerts where is the name of the program this error applies to.
    4. In the Value name box, type the name of the alert as seen in the Registry Editor.
    5. Click OK.
18. Click Finish.
19. Click Exit.
20. To update a user’s installed feature configuration, run the Custom Maintenance Wizard on a user’s computer from a command line. Use the /c command-line option and include the path and name of the CMW file. For example, type the following

    maintwiz.exe /c
    
    						

    where is the path to the Custom Maintenance Wizard, and is the path to the CMW file.

21. Click Start, point to Programs, point to Microsoft Office Tools, point to Microsoft Office XP Resource Kit Tools, and then click System Policy Editor.
22. On the Options menu, click Policy Template.
23. If OUTLK10.ADM is not listed in the Current Policy Templates box, click Add, click Outlk10.adm, and then click Open.
24. Click OK.
25. On the File menu, click Open Registry.
26. Double-click Local User.
27. For each Office program, navigate to the following key in the Policies box:

    Customizable error messages

28. Click to select the List of error messages to customize check box, and then click Show in the Settings for List of error messages to customize box.
29. Click Add.
30. In the Type the name of the item to be added box, type an alert name.
31. In the Type the value of the item to be added box, type the data associated with that name.
32. Repeat steps 29 through 31 for all custom error messages for that Office program, and then click OK.
33. Repeat steps 27 through 32 for all Office programs, and then click OK.
34. Repeat steps 26 through 33 for other users and groups.
35. Quit System Policy Editor.

http://www.microsoft.com/Office/ORK/xp/TWO/admd01.htm

(http://www.microsoft.com/Office/ORK/xp/TWO/admd01.htm)

Article ID: 280530 – Last Review: July 16, 2012 – Revision: 4.0