Windows 7 may not calculate the size of writable area on BD-R, BD-R DL and BD-R XL correctly.

When attempting to burn 46GB of data to a BD-R Dual Layer disc, or 23GB to a BD-R Single Layer disc in master mode, the process fails and the following error message will be displayed:

“The disc wasn’t burned successfully. Make sure that you have the latest firmware for your CD or DVD burner installed, and then try again.”

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This problem occurs because Windows 7 does not calculate the write capacity of BD-R correctly.

Note: This problem may occur also when you use BD-R XL (Triple or Quadruple Layer) media.

To work around this issue, do not attempt to write more than 22GB of data onto a BD-R Single Layer disc or 45GB for a BD-R Dual Layer disc.
Note This is a “FAST PUBLISH” article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.

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Windows 7 may not calculate the size of writable area on BD-R, BD-R DL and BD-R XL correctly.

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